Hoffman Honda

Great Service I rate Hoffman Honda's service department with five stars because, in the four years I have been a customer (with two cars), they have always been pro I rate Hoffman Honda's service department with five stars because, in the four years I have been a customer (with two cars), they have always been prompt, courteous, and efficient. I have never felt over-charged; rather, the opposite is the case. More

Oil change plus Oil change turned into front and rear alignment. I said I had coupons at home, called to give them to Janetta over the phone, never heard back from he Oil change turned into front and rear alignment. I said I had coupons at home, called to give them to Janetta over the phone, never heard back from her. I was also told to come back at 2:30, waited till 3:15. I don't think this is normal for Honda, but it was my experience this time. More

Easy In - - quick repair - - Easy Out. From the moment the doors opened I was taken care of with a helpful employee, Alyssa, and she kept me informed through the process. It was great to ha From the moment the doors opened I was taken care of with a helpful employee, Alyssa, and she kept me informed through the process. It was great to have a car to run my errands while mine was being looked at in the shop. My Pilot was done before I thought it would so that was a nice surprise. More

Janetta Marrero, thanks for the excellent service rendered! Thanks very much to Janetta and entire team for getting my car serviced in an excellent manner! I recommend them highly to everybody who is looking t Thanks very much to Janetta and entire team for getting my car serviced in an excellent manner! I recommend them highly to everybody who is looking to their car serviced in a very efficient manner More

Great service Great service, helped notify me of recalled items, and even recommended shops for services they were not able to do at the dealership. They also had a Great service, helped notify me of recalled items, and even recommended shops for services they were not able to do at the dealership. They also had a phone charger, which was great. More

Warranty replacement of a light and parts. The service was excellent. However, and no relationship to the staff, the new phone system is HORRIBLE and FRUSTRATING. I spent hours trying to reac The service was excellent. However, and no relationship to the staff, the new phone system is HORRIBLE and FRUSTRATING. I spent hours trying to reach someone, leaving messages and learning the messages were never received so could not be returned. I finally was able to speak with someone who had to physically walk to the service department so I could speak with someone. The second visit to try and schedule an appointment I physically drove to the dealership as the voicemail system was not working. Again, the staff at the dealership was excellent. If is your new phone system that is not working. I mentioned this to several individuals at Hoffman and they apologized which was very professional of them. More

Oil Change & Tire Replacement My overall experience with the service department has been great. My only complaint would be regarding the lack of service review/check of my new veh My overall experience with the service department has been great. My only complaint would be regarding the lack of service review/check of my new vehicle prior to leasing. I had the car less than a week only to realize that there was rodent damage to the windshield whipper spray tubes, which didn't work. It was disappointing and inconveniencing to have to have service done on a new vehicle because something wasn't working properly. I think new cars being sold or leased should be maintenance checked prior to delivery. More

service experience Our 2013 Accord needed an oil change. Service rep Dan Covalli recorded my requests. After the mechanics suggested some other repairs, Dan and I discus Our 2013 Accord needed an oil change. Service rep Dan Covalli recorded my requests. After the mechanics suggested some other repairs, Dan and I discussed which repairs were a priority. Dan respected my views and I felt no pressure to do all suggested service recommendations. More

Great experience shopping for a used car Miguel Torres is very familiar with all the Honda models--even previous years. He explained all the varieties available for my purchase of a used car Miguel Torres is very familiar with all the Honda models--even previous years. He explained all the varieties available for my purchase of a used car. I'm on crutches and couldn't stroll around the area, so he brought cars up to the showroom door so I could take a look. Migeul is very personable, well spoken, friendly, and direct. I never felt he was pushing toward any particular model and he spent a long time going over the models and alternatives. If you're shopping, ask for Migeul. More

No surprises! Completed my service request, provided input on what service items may soon need attention - but no pressure to complete now (not currently safety iss Completed my service request, provided input on what service items may soon need attention - but no pressure to complete now (not currently safety issues). I appreciate the professional attention to my vehicle. I have two vehicle from Hoffman. I choose Hoffman for all my service. I feel my choice will help my resale value. Steve T. More