Hoffman Honda

average Janetta was very helpful. When I brought the Honda in for service, because a noise coming from the engine without a appointment, they found the probl Janetta was very helpful. When I brought the Honda in for service, because a noise coming from the engine without a appointment, they found the problem and fixed it. They also did additional work that was needed. More

Overall great customer service Daniel was awesome with me and my wife. He worked hard to resolve the issue and was completely honest with us. Definitely will be reaching out to him Daniel was awesome with me and my wife. He worked hard to resolve the issue and was completely honest with us. Definitely will be reaching out to him for future services. Thank you! More

Great customer service I can't thank you enough. Love my CR-V. It handles with ease (very responsive; great turning radius). I have been wanting a CR-V for about 4-5 ye I can't thank you enough. Love my CR-V. It handles with ease (very responsive; great turning radius). I have been wanting a CR-V for about 4-5 years. And, WOW, now I have one. Thank you Eric!!! The whole process was handled with such ease. Everyone was great. More

good service No problem with service and with my service agent but this time took little longer the I was told. Nice waiting area and complimentary coffee No problem with service and with my service agent but this time took little longer the I was told. Nice waiting area and complimentary coffee More

Thank you to Janetta who makes dealing with car issues so easy. I appreciate her taking the time to explain all the reasons why some things are more important to Janetta who makes dealing with car issues so easy. I appreciate her taking the time to explain all the reasons why some things are more important than others to have fixed. More

Simple, No Hassles The entire experience of buying a car from start to finish was streamlined - I never felt hurried, was always offered an explanation when one was warr The entire experience of buying a car from start to finish was streamlined - I never felt hurried, was always offered an explanation when one was warranted, and the sales people really went above and beyond to make sure I was comfortable with the car. More

First service for my car that I bought in fla First service for my car I had a service contract from fla which was different fro the one in Ct. janetta marrero went out of her way to make it work, First service for my car I had a service contract from fla which was different fro the one in Ct. janetta marrero went out of her way to make it work, thank you ms Marrero. More

30k mile service and recall work The team did a great job taking care of my van. Very professional service and nice waiting area for me to hang out in while they worked on the car. The team did a great job taking care of my van. Very professional service and nice waiting area for me to hang out in while they worked on the car. More

Fixed it fast, no questions asked. My 5-day-old, 2015 CRV's brakes were making a noise. A phone call on Sat. led to an appt. on Mon. The courteous staff, frequent updates, and prompt re My 5-day-old, 2015 CRV's brakes were making a noise. A phone call on Sat. led to an appt. on Mon. The courteous staff, frequent updates, and prompt resolution to the problem made my visit worthwhile. Although I don't live nearby, I will continue to service my vehicle at Hoffman Honda in W. Simsbury. The level of customer service I received there was exemplary! More

Recall notice Experience was wonderful. acceptable wait time. Clean waiting room with free coffee while waiting. Very courteous staff and quick service. Couldn't Experience was wonderful. acceptable wait time. Clean waiting room with free coffee while waiting. Very courteous staff and quick service. Couldn't have gone better. This happens every time I have come here, either for my Honda or Toyota. More