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Hoffman Honda
Canton, CT
1,788 Reviews
When you choose HoffmanHonda, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Hondais here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,788 reviews
May 09, 2017
30k mile service and recall work The team did a great job taking care of my van. Very professional service and nice waiting area for me to hang out in while they worked on the car. The team did a great job taking care of my van. Very professional service and nice waiting area for me to hang out in while they worked on the car. More
by JAYGEH
Verified CustomerEmployees Worked With
Janetta Marrero
May 08, 2017
great The sales department was very professional and helpful (Elena / internet and David/ Avon). The fianace department (Mathew) eplained everything. Very The sales department was very professional and helpful (Elena / internet and David/ Avon). The fianace department (Mathew) eplained everything. Very satisfied with the experience. I love my car. Thanks to all . More
by ljsr55
Employees Worked With
Elena, Mathew, David Biolo
May 08, 2017
Very friendly but. They will always recommend a service even if it is not exactly what you need. They replaced a tire sensor on the wrong tire (because they did it afte They will always recommend a service even if it is not exactly what you need. They replaced a tire sensor on the wrong tire (because they did it after they rotated the tires). We have 2 manual 5 speed Hondas and the service recommendation always wants to do an automatic transmission service. That should be pretty obvious even though the service helpers struggle with a manual transmission. Its "cool" but they don't know about the clutch lockout. Read through the recommendations carefully. They do it by service history not by actually looking at the item. I do my own air filters cabin and engine and am always told they need to be serviced when brand new! More
by DONGAGLIARDI
Employees Worked With
David Harris
May 08, 2017
"A happy service experence" I showed up without an appointment driving on a spare tire.. I needed a new tire. David Harris took care this in less then an a half hour. My car I showed up without an appointment driving on a spare tire.. I needed a new tire. David Harris took care this in less then an a half hour. My car was even washed. I had a book with me because I expected to be there for at last an hour. I the whole experience was handled in a professional manner. Don Russell More
by DONALD R
Employees Worked With
David Harris
May 08, 2017
Very good Oil change timely and car wash a plus everyone very nice, always pleasant never pushy but informative. I like that I'm never pushed into doing work im Oil change timely and car wash a plus everyone very nice, always pleasant never pushy but informative. I like that I'm never pushed into doing work immediately when I can plan for it More
by JRPECHOUT
Employees Worked With
Guy who took in my vehicle , Janetta Marrero
May 08, 2017
Great service Dan was excellent - he explained all that needed to be done. First rate customer service in a very friendly and knowledgable manner - Hoffman staff Dan was excellent - he explained all that needed to be done. First rate customer service in a very friendly and knowledgable manner - Hoffman staff make feel very welcome More
by CBURGO
Employees Worked With
Daniel Covalli
May 08, 2017
Excellent Service We have had nothing but pleasant experiences at Hoffman. This time was no exception. Janetta Marrero made sure all our concerns were covered, and wh We have had nothing but pleasant experiences at Hoffman. This time was no exception. Janetta Marrero made sure all our concerns were covered, and when work turned out to be more extensive than anticipated, we were in a loaner van immediately for just the extra few hours the work was taking. Outstanding job! More
by SETH.A.KAUFMAN
Employees Worked With
Janetta Marrero
May 08, 2017
5s across the board! As always Janetta did a great job getting me in and out with ease! Simple oil change, but made sure my car was good to go and quickly on a busy Saturd As always Janetta did a great job getting me in and out with ease! Simple oil change, but made sure my car was good to go and quickly on a busy Saturday afternoon. More
by THOMPSON.KANTHONY
Employees Worked With
Janetta Marrero
May 05, 2017
Financial Department Everything was fine until we got to the point of signing papers with the Financial contact. We felt pressured throughout the whole time we were wi Everything was fine until we got to the point of signing papers with the Financial contact. We felt pressured throughout the whole time we were with him. Our buy out figure was based on a much higher vehicle price than it should have been.Others dealers were significantly lower than Hoffman. Also, the rate per mile went from .15 to .20 cents and the Financial person was quick to let us know he only deals with what is on the form. Bottom Line is we felt the FP was only out to get as much out of us as he possibly could. It's a shame because our last Odyssey was purchased 15 years ago at Hoffman and we never had a bad experience. The Sales personnel were professional, answered all our questions with patience. More
by SOLEFUL
Employees Worked With
David Biolo
May 04, 2017
better than others Went to Hoffman after having a terrible experience at another dealer. Hoffman was wonderful! Quickly diagnosed the problem, gave me a loaner, and go Went to Hoffman after having a terrible experience at another dealer. Hoffman was wonderful! Quickly diagnosed the problem, gave me a loaner, and got my repair done the same day. Will definitely go to Hoffman for servicing. More
by West Hartford Honda Driver
Employees Worked With
Daniel Covalli
