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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

May 04, 2017

better than others Went to Hoffman after having a terrible experience at another dealer. Hoffman was wonderful! Quickly diagnosed the problem, gave me a loaner, and go More

by West Hartford Honda Driver
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
May 23, 2017 -

Hoffman Honda responded

Hello West Hartford Honda Driver, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was able to quickly diagnose the problem, provided you with a loaner vehicle, and completed the repairs that same day. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 04, 2017

Professional and service oriented Had trouble with a prior alignment. Anthony Audia went the extra step to arrange for a quick appointment, listened to my explanation and needs, assess More

by DYULO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
May 23, 2017 -

Hoffman Honda responded

Hello DYULO, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Anthony went the extra step to arrange for a quick appointment and ensured that all of your needs were addressed. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 03, 2017

Expensive I believe it is a good but very expensive service. Hopefully, this maintenance service is going to keep my car working for a very long time. More

by marco.cupolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Paniati
May 23, 2017 -

Hoffman Honda responded

Hello marco.cupolo, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team completed good service to your vehicle. Our team uses only Honda certified parts that can be higher priced, however it ensures that your vehicle will be running safely and efficiently for the years ahead. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 03, 2017

Recall for Takata Airbag My service was for the Takata airbag recall. Visit was handled very professionally. Would recommend service there. Not a lot of people waiting for More

by LISA.BRIGHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 23, 2017 -

Hoffman Honda responded

Hi LISA.BRIGHAM, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that our team handled your recall in a professional manner. Thank you for the recommendation! We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 03, 2017

Painless purchase experience, exceptional service I worked with Michanel Cutrone and Tom Suchujad for sales and finance. Michael was a pleasure to work with, knew his material and was on top of thing More

by Brian Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cutrone, Tom Suchujad
May 23, 2017 -

Hoffman Honda responded

Hi Brian, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to hear that Michael and Tom were great to work with and made the process easy to understand. Thank you for the recommendation! We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 03, 2017

Efficient They were very helpful & efficient. Courteous prompt service. They even washed the car!! They remedied the tire issue to my complete satisfaction. Lig More

by JLGOMBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
May 23, 2017 -

Hoffman Honda responded

Hello JLGOMBY, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was helpful, efficient, courteous, prompt, and ensured that everything was addressed to your satisfaction. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 03, 2017

Excellent.. I have two Honda ..... every time we went for service always wonderful.....adviser will letting us everything if there is anything needs to be done... More

by Sunda Indo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Anthony Audia, Janetta Marrero, Charles Ijomah, Jim Berube, David Harris, Alyssa Paniati
May 23, 2017 -

Hoffman Honda responded

Hello Sundra Indo, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that our team always ensures that your vehicles are taken care of and that you are kept up to date on that status of your vehicle every step of the way. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 03, 2017

Pleased I recently had my first oil change since purchasing my vehicle from this dealership and was pleased to discover it was complimentary. The employees we More

by Bright
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 23, 2017 -

Hoffman Honda responded

Hello Bright, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was friendly, helpful, and completed all the work in a prompt manner. Our team uses only Honda certified parts that can be higher priced, however it ensures that your vehicle will be running safely and efficiently for the years ahead. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 02, 2017

Service Checkup When I called to schedule my initial visit , The service associate , Jen, was outstanding ! She was pleasant and professional and thorough and her More

by JWASHBURN_ONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
May 22, 2017 -

Hoffman Honda responded

Hello jWASHBURN_ONE, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Jen and Anthony were professional, thorough, and professional. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 02, 2017

Pleasant purchase experience This is my 2nd purchase from Hoffman Honda. Hoffman staffs are friendly and professional. Everything runs smoothly and Hoffman staffs were willing t More

by Joshua
Recommend Dealer
Yes
Employees Worked With
Elena Escalera (phone/email), Charles Ijomah, Tom Suchujad
May 23, 2017 -

Hoffman Honda responded

Hello Joshua, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that our team was friendly, professional, and willing to work around your tight schedule. We appreciate you as our customer and look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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