
Hoffman Honda
Canton, CT
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Very pleasantly surprised! Jennifer Beauchemin was my first contact with your dealership. I called about a recall and she was cheerful, upbeat and very helpful with directions Jennifer Beauchemin was my first contact with your dealership. I called about a recall and she was cheerful, upbeat and very helpful with directions right to your service doors. She followed up with an appointment email reminder the day before. At the service department Daniel Covalli was friendly, courteous, knowledgable, and made me feel at ease. My repair was quickly done. I am impressed with your professional well trained staff. I'll be back! Thank you. More
Amazing customer experience They make life easy! I was able to drop my car off after hours the night before with no scheduled appointment. Janetta contacted me in the morning t They make life easy! I was able to drop my car off after hours the night before with no scheduled appointment. Janetta contacted me in the morning to inform me of the findings from the inspection and I approved the work over the phone. Janetta called again shortly after that to tell me the car was completed. I was able to make payment over the phone and pick my car up after hours from the sales team. Being able to get my car serviced without having to adjust my schedule or take time off work is huge value added for me. Thank you Janetta for making this easy and stress free. More
My experence with the Service was good My experience with Dealer, when buying the car price was too high for used car and most important was interest Rate was too high for someone has a My experience with Dealer, when buying the car price was too high for used car and most important was interest Rate was too high for someone has a excellent credit. More
Great experience Worked with Kevin from sales. Very thorough explanation of options for cars went over multiple choices and test drives. I took a few days to decide wh Worked with Kevin from sales. Very thorough explanation of options for cars went over multiple choices and test drives. I took a few days to decide what was best, Kevin was patient and not too pushy. Very happy with the car I ended up with and the price. Highly recommend! More
Friendly service I appreciate them being accommodating. Providing a loaner vehicle and extending the time in which I had it because I wouldn't be able to get there bef I appreciate them being accommodating. Providing a loaner vehicle and extending the time in which I had it because I wouldn't be able to get there before closing. More
Took of the problem in timely manner The service representative and the technician were very friendly and professional. They took care of the car problems in timely manner. They also poin The service representative and the technician were very friendly and professional. They took care of the car problems in timely manner. They also pointed out a couple of safety issues which needed to be fixed. More
Excellent job Excellent work done with out any long wait thanks again and in the feutuer I will go for My all services and I recommend all my friends for the servic Excellent work done with out any long wait thanks again and in the feutuer I will go for My all services and I recommend all my friends for the service they need.good job and keep up the good work More
Oil Change I find that it is easy to book an appointment and once at the service center, I was treated professionally by Anthony who gave me a complete review of I find that it is easy to book an appointment and once at the service center, I was treated professionally by Anthony who gave me a complete review of the status of the car's mechanicals. The work (an oil change and cooling system flush) was performed quickly. The waiting area is clean and comfortable. I was in an out in an hour or less. More
Pilot Service Great service and help from the staff, even though I eventually ended up paying over $700 when all I was expecting was a routine visit. Daniel was Great service and help from the staff, even though I eventually ended up paying over $700 when all I was expecting was a routine visit. Daniel was very polite. You should incentivize these surveys by offering a discount for completing them. I get nothing for my time as I give your company feedback. More
Outstanding!!! The entire experience was great.Both,Simon K.and Tom S. answered all my questions and were pleasant to work with.I appreciated all the help.Thank you! The entire experience was great.Both,Simon K.and Tom S. answered all my questions and were pleasant to work with.I appreciated all the help.Thank you! More