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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

April 23, 2017

Very pleasantly surprised! Jennifer Beauchemin was my first contact with your dealership. I called about a recall and she was cheerful, upbeat and very helpful with directions More

by Warren USMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Beauchemin, Daniel Covalli
May 09, 2017 -

Hoffman Honda responded

Hello Warren USMC, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Jennifer was upbeat, helpful, and follow-up with you when making the appointment. We are also pleased to hear that Daniel was friendly, courteous, knowledgeable, and made you feel at ease. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 21, 2017

Amazing customer experience They make life easy! I was able to drop my car off after hours the night before with no scheduled appointment. Janetta contacted me in the morning t More

by BOBROSENFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 09, 2017 -

Hoffman Honda responded

Hello BOBOSENFIELD, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team accommodated to your schedule and that Janetta kept you up to date on the status of your vehicle every step of the way. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 21, 2017

My experence with the Service was good My experience with Dealer, when buying the car price was too high for used car and most important was interest Rate was too high for someone has a More

by OJIBRIL2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Biolo
May 09, 2017 -

Hoffman Honda responded

Hello OJIBRIL2001, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize that your purchasing experience was not the excellent service that you were expecting, however we are happy to hear that our service team was great to work with. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2017

Great experience Worked with Kevin from sales. Very thorough explanation of options for cars went over multiple choices and test drives. I took a few days to decide wh More

by Sarahsul98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Reyes
May 09, 2017 -

Hoffman Honda responded

Hi Sarahsul98, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Kevin provided you with a thorough explanation of all your options in a patient manner so that you could decide which vehicle would best suit all your needs. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2017

Friendly service I appreciate them being accommodating. Providing a loaner vehicle and extending the time in which I had it because I wouldn't be able to get there bef More

by ASAWYER1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harris
May 09, 2017 -

Hoffman Honda responded

Hello ASAWYER1973, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was friendly and accommodating. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2017

Took of the problem in timely manner The service representative and the technician were very friendly and professional. They took care of the car problems in timely manner. They also poin More

by FBALAWI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 09, 2017 -

Hoffman Honda responded

Hello FBALAWI, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was friendly, professional, and addressed all your concerns in a timely manner. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2017

Excellent job Excellent work done with out any long wait thanks again and in the feutuer I will go for My all services and I recommend all my friends for the servic More

by Salim chaudhry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
May 09, 2017 -

Hoffman Honda responded

Hello Salim Chaudhry, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team completed excellent work to your vehicle. Thank you for the recommendation! We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Oil Change I find that it is easy to book an appointment and once at the service center, I was treated professionally by Anthony who gave me a complete review of More

by FRAZIERSCOTT21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 19, 2017 -

Hoffman Honda responded

Hello FRAZIERSCOTT21, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that it was easy to book an appointment and that Anthony gave you a complete review on the status of your vehicle in a prompt manner. See you again at your next appointment! Kind Regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Pilot Service Great service and help from the staff, even though I eventually ended up paying over $700 when all I was expecting was a routine visit. Daniel was More

by cantellor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
May 09, 2017 -

Hoffman Honda responded

Hello cantellor, Thank you for trusting Hoffman Honda for your vehicle service needs and for providing us with your feedback about your recent visit. Your feedback as our customer is important and helps us to improve our processes in the future. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Outstanding!!! The entire experience was great.Both,Simon K.and Tom S. answered all my questions and were pleasant to work with.I appreciated all the help.Thank you! More

by CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Karikari, Tom Suchujad
May 09, 2017 -

Hoffman Honda responded

Hi CRV, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Simon and Tom answered all your questions and were pleasant to work with. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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