Back

Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

Directions

By Type

Showing 1,777 reviews

April 19, 2017

recommended 15000 mile service I am pleased with the service at Hoffman Honda, however, I am disappointed about some of the pricing. I do not understand why I am required to mention More

by BOMPANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
May 12, 2017 -

Hoffman Honda responded

Hello BOMPANE, Thank you for trusting Hoffman Honda for your vehicle service needs. It is our policy that our customers present any coupons they may have at the time of the write up so that our team can know which coupon the customer is using, as we can have several options available to the customer. I understand that our team honored the discount that you requested as a courtesy to you. We value you as our customer so please let us know if there is everything else that we can do to assist you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Great service. Very pleasant, courteous and helpful. Thorough in explaining work done and future service needed. I am very satisfied dealing with Hoffman and would More

by LEEBEVERIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
May 09, 2017 -

Hoffman Honda responded

Hello LEEBEVERIDGE, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was pleasant, courteous, and helpful. Thank you for the recommendation! We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2017

pleasant experience process went smoothly, Simon was very helpful and was available when we arrived. I would recommend this dealership and the sales professionals at this More

by db
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Karikari
Apr 19, 2017 -

Hoffman Honda responded

Hi db, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Simon was helpful, professional, and ensured that the entire process was smooth. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 18, 2017

Hassle free Corey sold us our first Honda (at another dealership) in 2011 so it was a nice surprise to work with him again. We felt very comfortable at Hoffman Ho More

by garylord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Jimenez
Apr 19, 2017 -

Hoffman Honda responded

Hi garylord, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that you got the opportunity to work with Corey again and that he ensured that you felt completely comfortable. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 18, 2017

Good service The people at Hoffman were very professional, pleasant, and helpful. This was a regular service visit but I had a ding on the windshield and Anthony w More

by BURNSKAPUT
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 19, 2017 -

Hoffman Honda responded

Hello BURNSKAPUT, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Anthony and the team were professional, pleasant, helpful, and even took care of your insurance call. We are here for you anytime you need us and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2017

Received more than I asked for I brought my low mileage Fit in for an oil change and that's what I received. The nice add-on's were an alignment check, brake pad thickness check, a More

by RCLARK1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 19, 2017 -

Hoffman Honda responded

Hello RCLARK1940, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that our team performed and oil change, alignment check, brake pad check, and vehicle wash, to your satisfaction! We are here for you anytime you need us and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2017

The Best experience I have ever had with a dealership!!! Hoffman Honda has by far exceeded my expectations as being the best dealership I have ever had the pleasure of working with. My salesman, Simon Karik More

by Tina Ann LoRusso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Simon Karikari
Apr 19, 2017 -

Hoffman Honda responded

Hi Tina, Congratulations on the purchase of your new HRV-EX! We are pleased to read that Simon went above and beyond to find you the right vehicle to suit all your needs and within your price range. We are also happy that David Ezedine helped with the financing process and was very positive and uplifting. Thank you for the recommendation! We appreciate you choosing Hoffman Honda and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2017

Great Experience I purchased a used vehicle from Hoffman Honda and I'm pleased to say my experience was AWESOME! Aside from the dealership being so clean the staff was More

by Karah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
Apr 19, 2017 -

Hoffman Honda responded

Hi Karah, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Miguel was very accommodating and ensured that everything went as quickly as possible. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 17, 2017

Problems with a new vehicle The salesman was great and I bought 3rd Brand new car from this dealership. However, I got very bad experience after receiving the car which is scrap More

by MASARU501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Biolo
Apr 28, 2017 -

Hoffman Honda responded

Hello MASARU01, Thank you for taking the time to provide feedback regarding your experience here at Hoffman Honda. Your comments, and the voices of all of our customers, are helpful for improving our processes. I reached out to our Sales Manager, Tom Gallant, and he informed me that we brought your vehicle to our body shop and repaired the damage to your satisfaction. We value you as our customer so please let us know if there is anything further that we can do for you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 17, 2017

Read the fine print Clean, nice dealership and pleasant staff. Sales guy allegedly failed to tell the finance manager the final sales price we negotiated and the contract More

by Bdubrule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel Torres
May 03, 2017 -

Hoffman Honda responded

Hi New Honda Owner, We apologize for the miscommunication that occurred between your brand specialist and the business office. I reached out to our Sales Manager, Brian Singer, and he informed me that he has refunded you the vin etch and VSI charges and that he has been in contact with you to ensure that we have addressed everything. We value you as our customer so I’m checking in to see if you still feel the same as your above review? Please let us know if there is ever anything further that we can do for you. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
33
...