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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

April 07, 2017

Very pleased Eric was helpful in leading us to the right model for us. We thought we would buy a CRV because we owned that model, but the HRV suited us better. More

by rschoenhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Apr 11, 2017 -

Hoffman Honda responded

Hi rschoenhardt, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new HRV! We are happy to hear that Eric was able to help you find the right vehicle to suit all your needs! We value you as our customer and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2017

Perfect Awesome service from the whole staff. Anthony was great to work with and the technician was very efficient. The service area was clean and neat More

by SPNEWYORK34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 11, 2017 -

Hoffman Honda responded

Hello SPNEWYORK34, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Anthony was great to work with, the technician was efficient, and that the service area was clean and neat. Thank you for the recommendation! We appreciate you as our customer and are here for you anytime you need us so anytime you have any further questions or vehicle service needs, let us know! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2017

The servicing process was an a very good experience for me. I just experienced my first new-car Hoffman service--5,000 miles. It is very obvious that Hoffman Honda trains both its sales force and service cente More

by BACISTEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Apr 11, 2017 -

Hoffman Honda responded

Hello BACISTEC, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that all your questions were answered simply and thoroughly and that the team ensured that the customer was the main priority. Thank you for the recommendation! We appreciate you as our customer and are here for you anytime you need us so anytime you have any further questions or vehicle service needs, let us know! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2017

Great service by Anthony.... Anthony was absolutely fantastic. He was very helpful from the very beginning and had me check out the accessories installed before I paid for it. T More

by JON.SPERLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 11, 2017 -

Hoffman Honda responded

Hello JON.SPERLING, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Anthony was fantastic and helped you with the accessories you wanted while also ensuring that your replacement part was covered under warranty. We appreciate you as our customer and are here for you anytime you need us so anytime you have any further questions or vehicle service needs, let us know! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2017

Great service. Janetta is very friendly and explained my cars issues with me so i understood what was going on. She is very prompt in returning phone calls More

by KIMBERLY_ODELL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Apr 11, 2017 -

Hoffman Honda responded

Hello KIMBERLY_ODELL, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Janetta was friendly, and explained the concern with your vehicle to you thoroughly and promptly. We appreciate you as our customer and are here for you anytime you need us so anytime you have any further questions or vehicle service needs, let us know! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2017

Great car buying experience! Miguel was a pleasure to work with. His friendly manner, expertise and attention to detail was evident every step of the car buying process. I heartil More

by Memes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
Apr 11, 2017 -

Hoffman Honda responded

Hi Memes, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to hear that Miguel was friendly, knowledgeable, and provided great attention to detail. Thank you for the recommendation! We value you as our customer and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2017

they took trust out of their name it took 35 minutes to drop off the car, with an appointment. i asked for regular oil for my oil change, they gave me partial synthetic and charg More

by ALISONSUPERMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Berube, David Harris
Apr 18, 2017 -

Hoffman Honda responded

Hello ALISONSUPERMOM, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent experience. We apologize for the frustration that you experienced during your recent visit. I reached out to our Service Manager, Jim Berube, and he informed me that he spoke with you and apologized as our new employee dropped the ball regarding the coupon that you brought in. Jim offered the reimbursement to you due to our error. We appreciate you as our customer so please let us know if there is anything further that we can do for you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 03, 2017

Great working with Robert O. and Elena. Robert was respectful of our needs and knew the vehicle inside and out. His knowledge, professionalism and enthusiasm for the product were key consid More

by Doug
Recommend Dealer
Yes
Employees Worked With
Elena Escalera, Robert Oleskewicz
Apr 11, 2017 -

Hoffman Honda responded

Hi Doug, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to hear that Robert was respectful of your needs, knowledgeable, professional, and showed great enthusiasm for the product. We value you as our customer and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 03, 2017

2017 Honda Civic Hatchback Purchase Robert is very friendly and made the buying experience a BEST... I will recommend him to my friends... He helped me with everything being this is my f More

by tkbalaje2790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Robert Oleskewicz
Apr 05, 2017 -

Hoffman Honda responded

Tkbalaje2790, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new 2017 Civic Hatchback! We are happy to read that Robert was friendly and ensured that the entire buying experience was great! Thank you for the recommendation and we look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto group. Driven by Trust.

April 03, 2017

Great purchasing experience ! Jeff was very straightforward to work with. His knowledge of Honda and the CR-V we purchased was detailed and very helpful. In negotiating the purch More

by ERIC.JOHANSEN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Apr 11, 2017 -

Hoffman Honda responded

Hi ERIC.JOHANSEN, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CR-V! We are happy to hear that Jeff was straightforward, knowledgeable, detailed, and helpful. Thank you for the recommendation! We value you as our customer and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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