
Hoffman Honda
Canton, CT
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Very pleased Eric was helpful in leading us to the right model for us. We thought we would buy a CRV because we owned that model, but the HRV suited us better. Eric was helpful in leading us to the right model for us. We thought we would buy a CRV because we owned that model, but the HRV suited us better. More
Perfect Awesome service from the whole staff. Anthony was great to work with and the technician was very efficient. The service area was clean and neat Awesome service from the whole staff. Anthony was great to work with and the technician was very efficient. The service area was clean and neat More
The servicing process was an a very good experience for me. I just experienced my first new-car Hoffman service--5,000 miles. It is very obvious that Hoffman Honda trains both its sales force and service cente I just experienced my first new-car Hoffman service--5,000 miles. It is very obvious that Hoffman Honda trains both its sales force and service center that consideration for the customer is a main priority. Questions are encouraged and answered simply but thoroughly. I have full confidence in your staff and plan to continue to use your services and will continue to recommend you to others.. More
Great service by Anthony.... Anthony was absolutely fantastic. He was very helpful from the very beginning and had me check out the accessories installed before I paid for it. T Anthony was absolutely fantastic. He was very helpful from the very beginning and had me check out the accessories installed before I paid for it. There was an issue with a warranty replacement and he told me upfront and ordered another part to see if that was better or if it with all of the parts. Great job Anthony. Another great service appointment at Hoffman. More
Great service. Janetta is very friendly and explained my cars issues with me so i understood what was going on. She is very prompt in returning phone calls service. Janetta is very friendly and explained my cars issues with me so i understood what was going on. She is very prompt in returning phone calls. More
Great car buying experience! Miguel was a pleasure to work with. His friendly manner, expertise and attention to detail was evident every step of the car buying process. I heartil Miguel was a pleasure to work with. His friendly manner, expertise and attention to detail was evident every step of the car buying process. I heartily recommend him if you are in the market for a Honda. More
they took trust out of their name it took 35 minutes to drop off the car, with an appointment. i asked for regular oil for my oil change, they gave me partial synthetic and charg it took 35 minutes to drop off the car, with an appointment. i asked for regular oil for my oil change, they gave me partial synthetic and charged me double. when i complained the next day to the manager he was eager to give me a full refund because they actually put regular oil in and charged me for synthetic. also, they suggested we change the brake fluid because, according to their computer, it hasn;t been done in the 7 years i've owned the car. Did they check the fluid i asked? NO they had not. is this a safety issue? it might be. i have owned several cars from HOffman. as soon as the warranties are up i go elsewhere to have the work done because they are so expensive. and now they are lying to me and don;t actually check the fluids. i find this extremely discouraging. i came in for an airbag recall. now i don;'t know if it is safe to ride in the passenger seat, because i dont know if the work was performed correctly. i know they did something because the glove box contents were all askew as he told me it would be. maybe its time for a Subaru or a Chevy. More
Great working with Robert O. and Elena. Robert was respectful of our needs and knew the vehicle inside and out. His knowledge, professionalism and enthusiasm for the product were key consid Robert was respectful of our needs and knew the vehicle inside and out. His knowledge, professionalism and enthusiasm for the product were key considerations in our decision to select a Honda and then to make our purchase at Hoffman. More
2017 Honda Civic Hatchback Purchase Robert is very friendly and made the buying experience a BEST... I will recommend him to my friends... He helped me with everything being this is my f Robert is very friendly and made the buying experience a BEST... I will recommend him to my friends... He helped me with everything being this is my first car... More
Great purchasing experience ! Jeff was very straightforward to work with. His knowledge of Honda and the CR-V we purchased was detailed and very helpful. In negotiating the purch Jeff was very straightforward to work with. His knowledge of Honda and the CR-V we purchased was detailed and very helpful. In negotiating the purchase price and trade-in there was none of the typical high pressure tactics or games. We agreed on a fair price and he locked it in. The car was located quickly and he was very thorough in ensuring that financing and insurance were taken care of. We strongly recommend him if you are interested in a Honda vehicle ! More