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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

April 01, 2017

2017 HR-V purchase Kevin was great to work with. He was knowledgeable, and patient. I would recommend him to friends, and I would buy a car from him again. He was very g More

by Jagadish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Suchujad, Kevin Reyes
Apr 05, 2017 -

Hoffman Honda responded

Hi Jagadish, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new HR-V! We are pleased to hear that Kevin was knowledgeable, patient and found you the right vehicle to suit all your needs, and that Tom ensured that the financial process was fast and simple. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

prompt and professional Service Advisor Daniel Covalli was excellent. He was very professional and personable and answered all of my questions in a courteous and thorough More

by wgundling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Apr 05, 2017 -

Hoffman Honda responded

Hi wgundling, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Dan was professional, personable, and answered all your questions in a courteous, thorough and prompt manner. We appreciate you as our customer and are here for you anytime you need us so let us know anytime you have any further questions and vehicle service needs. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

Excellent Customer Service The customer service is great, the reps take the time out to go over recommendations and never try to force you into anything. My appointments are no More

by PORCHIACHAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Mar 31, 2017 -

Hoffman Honda responded

Hi PORCHIACHAE, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that the team provided you with great customer service and that Anthony took the time to go over everything with you as well as made recommendations for future service. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

expedient, courteous service The staff is courteous. The dealership is neat. The lounge area is comfortable. The service time was quick, but thorough. I appreciated access to W More

by laurievp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero, David Harris
Mar 31, 2017 -

Hoffman Honda responded

Hi laurievp, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was courteous, neat, and that you enjoyed our service area amenities. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 30, 2017

Outstanding Customer Service My family has leased cars from Hoffman Honda for many years. On March 25, 2017, my father and I met with Jeff Berselli regarding a new leased vehicle More

by dawnz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Mar 31, 2017 -

Hoffman Honda responded

Hi Dawnz, Congratulations on the lease of your new vehicle! We are happy to hear that Jeff Berselli was professional, efficient, and provided you with great attention to detail to ensure a positive experience. We appreciate you choosing Hoffman Honda and look forward to seeing you again when you are back in for service. Thank you for the recommendation! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 29, 2017

Great Good to be at Hoffman honda. Keep up the good work. it's always nice to see your friendly representative at work with promtness in the work they deliv More

by SRIVATSAN Balan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 29, 2017 -

Hoffman Honda responded

Hello SRIVATSAN, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that our always provides you with prompt and friendly service! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 29, 2017

Great service I love this dealership so much that I travel to them over a half hour even if have one 10 min from my house. My service advisor also great. And they d More

by JTK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Mar 29, 2017 -

Hoffman Honda responded

Hello JTK, Thank you for trusting Hoffman Honda with your vehicle service needs. we are happy to hear that Janetta and the team provide you with such great service that you take the longer drive to come visit us! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2017

service I have purchased and serviced numerous cars from this dealer. I have always found them very easy to work with and the service department has never fa More

by BUTTERFLY629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Mar 28, 2017 -

Hoffman Honda responded

HelloBUTTERFLY629, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that our sales team was easy to work with and that our service team has never failed you! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2017

On line appointments work! Tried to call the dealership for an oil change appointment. Go on line, they said.....it worked! Got all the reminders I signed up for, which was very More

by ELLYN226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, which is ok, I was there for service not to learn his name.
Mar 29, 2017 -

Hoffman Honda responded

Hello ELLYN226, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that the team was professional and respected your decision to decline additional services. We appreciate you as our customer and look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2017

Once they have done the deal your forgotten This dealership is hopeless once the deal is signed. They had 3 weeks to get me vehicle and finance in place and even with me following up many times More

by gwe1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Ezedine, Miguel Torres
Apr 11, 2017 -

Hoffman Honda responded

Hello Gwe1219, I have spoken to our General Sales Manager, Terry Schnurr, and he informed me that the vehicle that was given to your wife was sold and that she had to bring it back to the dealership, where she was given a different vehicle. We apologize for this confusion as the ball was dropped on our end. Our team is evaluating how this happened so we can take appropriate steps to ensure that has been remedied. Terry is going to be reaching out to you in order to ensure that we address your concerns fully. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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