
Hoffman Honda
Canton, CT
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2017 HR-V purchase Kevin was great to work with. He was knowledgeable, and patient. I would recommend him to friends, and I would buy a car from him again. He was very g Kevin was great to work with. He was knowledgeable, and patient. I would recommend him to friends, and I would buy a car from him again. He was very good about giving us options for our purchase. Also wanted to thank Tom for making the financial process pretty faster and simple. Both Kevin and Tom took excellent care of us. More
prompt and professional Service Advisor Daniel Covalli was excellent. He was very professional and personable and answered all of my questions in a courteous and thorough Service Advisor Daniel Covalli was excellent. He was very professional and personable and answered all of my questions in a courteous and thorough manner. Because I waited for my car, Mr. Covalli made sure it was attended to promptly. I was very satisfied with my experience at Hoffman Honda. More
Excellent Customer Service The customer service is great, the reps take the time out to go over recommendations and never try to force you into anything. My appointments are no The customer service is great, the reps take the time out to go over recommendations and never try to force you into anything. My appointments are no longer than an 1hr and a half. More
expedient, courteous service The staff is courteous. The dealership is neat. The lounge area is comfortable. The service time was quick, but thorough. I appreciated access to W The staff is courteous. The dealership is neat. The lounge area is comfortable. The service time was quick, but thorough. I appreciated access to Wi-Fi, coffee/tea. More
Outstanding Customer Service My family has leased cars from Hoffman Honda for many years. On March 25, 2017, my father and I met with Jeff Berselli regarding a new leased vehicle My family has leased cars from Hoffman Honda for many years. On March 25, 2017, my father and I met with Jeff Berselli regarding a new leased vehicle. Although we have had the pleasure of being assisted by excellent salespeople at Hoffman Honda in the past, Jeff was by far the most outstanding salesman with whom we have worked. His professionalism, efficiency, attention to detail and personalized attention created a very positive experience. Follow up paperwork was mailed promptly, as well. I am very pleased with my new car and highly recommend Jeff Berselli and Hoffman Honda. Thank you! More
Great Good to be at Hoffman honda. Keep up the good work. it's always nice to see your friendly representative at work with promtness in the work they deliv Good to be at Hoffman honda. Keep up the good work. it's always nice to see your friendly representative at work with promtness in the work they deliver. More
Great service I love this dealership so much that I travel to them over a half hour even if have one 10 min from my house. My service advisor also great. And they d I love this dealership so much that I travel to them over a half hour even if have one 10 min from my house. My service advisor also great. And they don't question even if you have a wired request like washing your car when is pouring rain outside :) More
service I have purchased and serviced numerous cars from this dealer. I have always found them very easy to work with and the service department has never fa I have purchased and serviced numerous cars from this dealer. I have always found them very easy to work with and the service department has never failed me. More
On line appointments work! Tried to call the dealership for an oil change appointment. Go on line, they said.....it worked! Got all the reminders I signed up for, which was very Tried to call the dealership for an oil change appointment. Go on line, they said.....it worked! Got all the reminders I signed up for, which was very helpful. Made the appt for Monday on a Thursday, so there was that all too familiar down time, weekend in there. The staff was professional. They respected me when I declined additional service. i like this dealership. Every service person I have had process my car has been great. It is a task I don't look forward to doing, but going here mKes it less of a hassle. More
Once they have done the deal your forgotten This dealership is hopeless once the deal is signed. They had 3 weeks to get me vehicle and finance in place and even with me following up many times This dealership is hopeless once the deal is signed. They had 3 weeks to get me vehicle and finance in place and even with me following up many times a day before delivery they haven't even started the finance process once that was fixed they promised everything was set. Guess what it wasn't and after another couple of hours of messing around at the dealership my wife left in a loaner. Then they ring here and demand the loaner back because it's sold You would think given this is there bread and butter the vehicle delivery process would run like a well oiled machine. NO it doesn't. My advice shop else where for the "whole package". More