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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

March 24, 2017

Top Notch Service Helpful Service Advisors.(Janetta) Modern, Clean Waiting Area with good reading materials. Chocolate and coffee available. Experienced and he More

by RAYPADRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Mar 28, 2017 -

Hoffman Honda responded

Hello RAYPADRON, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that you enjoyed our waiting area amenities and that Janetta was helpful. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 23, 2017

New car puchase I've been a Hoffman customer since 1992. Always been a great experience dealing there. My sales rep was Charles Ljomah. He was excellent. Very accomo More

by pbamen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ijomah
Mar 23, 2017 -

Hoffman Honda responded

Hello pbamen, Thank you for continuing to choose Hoffman Honda and congratulations on the purchase of your new Civic EX! We are so happy to read that Charles was very accommodating and ensured that the process was prompt and agreeable. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 23, 2017

simple oil change ended up in extra work,with great service so, took my Honda Fit in for my free oil change, and told them I had a problem with the rear window defroster . No problem, they would fix it, howeve More

by PCURRIER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 27, 2017 -

Hoffman Honda responded

Hi PCURRIER2, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Dan went above and beyond to find a solution to your rear window defroster and provided you with a loaner while your concern was handled. We appreciate you as our customer and look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 22, 2017

Great service deoartment I have been a customer to Hoffman Honda service since 1996. They have gone through many service reps but i have to say I liked them all. Especially More

by Dandelion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Mar 22, 2017 -

Hoffman Honda responded

Hello Dandelion, Thank you for continuing to trust Hoffman Honda for your vehicle service needs. We are so happy to hear that Janetta and the team make informed recommendations for what your vehicle needs immediately and what can wait until a later date so that we can ensure that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 22, 2017

Excellent. Janetta was knowledgable and caring as usual. The service was great as always. My only concern was that the report that I would need new brakes soon quoted over $1,000.00 which seems a lot to chan More

by pandolfi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
March 21, 2017

ANOTHER EXCELLENT AND SHORT) MORNING AT HOFFMAN HONDA! I spent only an hour at Hoffman Honda on a Saturday morning for my new Honda Oddyssey's first service appojntment. No charge, in and out quickly. Jane More

by ECEDEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose the mechanic, Janetta Marrero
Mar 22, 2017 -

Hoffman Honda responded

Deborah, Thank you for trusting Hoffman Honda service for your Odyssey's needs. We are glad to know that Janetta, Jose and the team always ensure that your concerns with your vehicles are addressed promptly and thoroughly. We are here for you any time you need us. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 21, 2017

Excellent as always! I've a 2002,bought at your dealership, new with 52,???. Mikes out on by me. Miles , yes only 52,thousand something. I'm always treated beyond fantast More

by MARCIA7072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Mar 21, 2017 -

Hoffman Honda responded

Hello Marci, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to hear that Anthony is respectful, patient, kind and ensures that you understand the work your vehicle needs fully. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Excellent professional, curteous and timely service The service was prompt and professional. The service waiting area is first class, clean and comfortable making my wait actually relaxing. The service More

by ALS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Mar 20, 2017 -

Hoffman Honda responded

Hello ALS2, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that you enjoyed our waiting area amenities and that our team provided you with prompt and professional service. We are here for you anytime you need us! See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Excellent service Battery was dying and they fit me into the schedule immediately and addressed the situation - did a diagnostic and replaced battery. They also did a g More

by dgesualdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Mar 20, 2017 -

Hoffman Honda responded

Hi dgesualdi, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta and the team addressed your battery issue as well as completed an oil change so that you would not need to make a separate appointment. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Excellent dealer Had a great experience with Hoffman. Our salesperson, Charles Ijomah was very knowledgeable and made the process easy! Would recommend to anyone look More

by PH
Recommend Dealer
Yes
Employees Worked With
Charles Ijomah
Mar 20, 2017 -

Hoffman Honda responded

Hello PH, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to hear that Charles was very knowledgeable and ensured that the entire process was easy. Thank you for your recommendation! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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