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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

March 14, 2017

Excellent service. Jim and Anthony worked with me on a problem with my Honda Accord that was first identified by a different service center. They solved my problem at n More

by J_MARC_WIEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia, Jim Berube
Mar 16, 2017 -

Hoffman Honda responded

Hi J_MARC_WIEST, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Jim and Anthony worked with you to solve your concern with your Accord and ensured that there was no cost for the repair. We appreciate you as our customer and look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

No appointment necessary Love that I can come in without an appointment. Can have the oil changed and out of there within the hour. Dan is very polite and professional, an as More

by STEVENS0679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 16, 2017 -

Hoffman Honda responded

Hi STEVENS0679, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Dan was very polite, professional, and was able to get you in and out in a prompt manner, no appointment necessary! We value our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

Excellent Service We purchased our vehicle from Hoffman almost 6 years ago and have had all of our service done there as well, and we have never been disappointed. Most More

by LMP07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 16, 2017 -

Hoffman Honda responded

Hello LMP07, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was able to provide you with a loaner vehicle while they diagnosed and addressed your concerns with your vehicle. We are also pleased to hear that the team also provided you with great follow-up and facilitated everything with Honda corporate in order to cover the cost of the repairs. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

Great salesman Mike is a great salesman he listened to what I wanted and went straight to my options he wasted no time no misdirection very professional and persona More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero, Michael Cutrone
Mar 16, 2017 -

Hoffman Honda responded

Hi Cindy, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that Mike listened to your needs and provided you with the best options in a professional and personable manner. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

Qiuck in and out.. Serviceman is very knowledgeable, friendly, clean area, walked up to me in waiting room when car was about to get ready.. When ready went thru the car More

by LOUISREIS68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 16, 2017 -

Hoffman Honda responded

Hello LOUISREIS68, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Dan was knowledgeable, friendly, and went through all the possible future needs your vehicle may have. We are here for you anytime you need us so anytime you have any further questions or service needs feel free to give Dan or any of our other advisor’s a call! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 13, 2017

Oil change Jeannette ...she was great so helpful to me and explained all to me. She was also very helpful to my husband at a previous meeting. More

by ALESYAZK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Mar 15, 2017 -

Hoffman Honda responded

Hi ALESYAZK, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta was helpful and explained everything thoroughly to you. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 13, 2017

Hoffman Honda Does It Again!!! What a pleasure it was to work with Eric Diaz and Tom Suchojad at Hoffman Honda this week! Eric's can-do and positive attitude made every decision eas More

by ktrager007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Diaz, Tom Suchujad
Mar 15, 2017 -

Hoffman Honda responded

Hi ktrager007, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new Accord! We are pleased to read that Eric and Tom ensured that the entire process was seamless and fun! We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 13, 2017

Quick service on recall repair. I needed to address a recall on my Civic and took it to Hoffman. They got me in quickly, knew exactly how long the repair should take, and gave the ca More

by hollygreenfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Mar 15, 2017 -

Hoffman Honda responded

Hello hollygreenfield, Thank you for trusting Hoffman Honda to address the recall on your civic. We are happy to read that Janetta and the team address your recall promptly as well as make suggestions for future service needs that your vehicle may need. We appreciate you as our customer and are dedicated to ensuring that your Honda is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 11, 2017

Took way to long. Our sales person Dave was very good. He was helpful and we were happy with the deal he made. However, the entire transaction took far too long to. It More

by PS123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Biolo, Tom Suchujad
Mar 23, 2017 -

Hoffman Honda responded

Hello PS123, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We apologize for the frustration that you experienced during the financing process. I have shared your comments with our Business Manager, Tom Suchojad, and he informed me that he has reached out to you in order to better explain this process as well as the features of your new vehicle. When it is convenient for you would you please return his call at (860) 658-3503? He looks forward to speaking with you. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 10, 2017

super I gave the Hoffman Team the highest mark for helpful and efficient service and Dave Biolo was must helpful.....Thanks to all!!!!!.....Gene & Mary Bea More

by E_BEAUDOIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Biolo
Mar 13, 2017 -

Hoffman Honda responded

Hello Gene & Mary Beaudoin, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to hear that Dave and the team were helpful and efficient. We are here for you anytime you need us and are dedicated to ensuring an exceptional experience at every visit. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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