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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

February 25, 2017

Great Service Always great service. Nice people. Clean waiting area with a good work station. Dan was great at keeping me informed during my visit. He was helpful More

by lisas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 27, 2017 -

Hoffman Honda responded

Hello lisas, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Dan and the team were nice, helpful, honest, and kept you up to date on the status of the repairs every step of the way. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 24, 2017

Warranty Repair Needed 2nd Warranty repair on pistons, at first was concerned as agent wasn't sure Honda would honor a second repair to a faulty part, but in the end More

by SCLARK4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 27, 2017 -

Hoffman Honda responded

Hello SCLARK4, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team made the necessary repairs to your pistons and ensured that it was covered under warranty. We appreciate you as our customer and we are here for you anytime you need us. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation management Specialist, Hoffman Auto Group. Driven by Trust.

February 24, 2017

Nice experience Very good Proactively found my battery issue and replaced it and since was in the factory warranty it was free of cost. The work was finished withi More

by NISHU.BABY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 27, 2017 -

Hoffman Honda responded

Hi NISHU.BABY, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team discovered the battery issue and ensured that it was replaced under warranty and in a prompt manner so that we could get you back out on the road again as soon as possible. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Tire Change It was a very efficient and friendly service experience. The waiting room was clean and very comfortable. I would recommend Hoffman Service to my frie More

by GlennConticello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 24, 2017 -

Hoffman Honda responded

Hello GlennConticello, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that you enjoyed our waiting area and that our team provided you with an efficient and friendly service experience. Thank you for your recommendation and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Janetta always works around my schedule and understands I work late hours and accommodates accordingly. If I have to leave the vehicle for a few hours she ma More

by MWILBY860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 24, 2017 -

Hoffman Honda responded

Hi MWILBY860, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Janetta was a pleasure to deal with and that she worked around your schedule to accommodate to you. We are here for you anytime you need us so anytime you have any further questions or service needs feel free to give Janetta or any of our other service advisors a call! See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Charles Ijomah did a great job I came in to purchase a 2016 Honda CRV Touring. While the transaction did take quite a long time as the dealership was busy, everyone hustled and did More

by jal31975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Ezedine, Charles Ijomah
Feb 24, 2017 -

Hoffman Honda responded

Hello jal31975, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We apologize for the extended wait time that you experienced. However we are pleased to read that our team was able to get you your new vehicle within your price range as well as ensure that you could drive the vehicle off the lot that same day! Thank you for your recommendation and we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Thank you Robert O was great to work with. He is knowledgeable, helpful, and has the personal skill set to work with customers. I look forward to working wit More

by dierardi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz, Tom Suchujad
Feb 24, 2017 -

Hoffman Honda responded

Hi dierardi, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We apologize that your financing experience was not up to our usual standard and we appreciate you taking the time to provide us with your feedback as we are always working on improving our processes. We are happy to read that Rob was knowledgeable, helpful, and took the time to explain all the new features of the vehicle and introduce you to the service department. We appreciate you as our customer and look forward to seeing you again when you are in for service. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Good service Thank you for the prompt and excellent service I dropped the car for early birds and I had everything ready by the time I finished work I apprecia More

by PAVALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 24, 2017 -

Hoffman Honda responded

Hi PAVALI, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team provided you with prompt service and delivered your vehicle back to you washed. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

Consistently good service Anthony provided helpful advice and excellent service. He made it a great experience that reflects well on Hoffman as an organization, and I'll be bac More

by BRADFORDSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 22, 2017 -

Hoffman Honda responded

Hello BRADFORDSMITH, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Anthony provided you with helpful advice and overall excellent service. We are here for you anytime you need us and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

Janetta Marrero went above and beyond from the moment I entered her door. She was very helpful and took her time to explain everything in detail and answer my quest More

by JENNIE145F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 22, 2017 -

Hoffman Honda responded

Hello JENNIE145F, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta went above and beyond to explain everything in detail and answer all of your questions. We appreciate you as our customer and we are here for you anytime you need us so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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