Hoffman Honda

very helpful very respectfuland ver excellent customer service by rober gorski. definitely will recomend this service advisor to anyone. i was very happy with serv very respectfuland ver excellent customer service by rober gorski. definitely will recomend this service advisor to anyone. i was very happy with service and the kids area too. More

Good service No appointment but I had a screw in my tire. Unfortunately it could not be repaired. They took in the car and replaced the tire and contacted the comp No appointment but I had a screw in my tire. Unfortunately it could not be repaired. They took in the car and replaced the tire and contacted the company that I purchased tire & wheel insurance from. They also provided shuttle service to and from my job. More

Great Service time and time again I bought my Honda CRV here and I came in because my windshield washer fluid wasn't working. It turned out that a mouse had chewed the hose. Not only d I bought my Honda CRV here and I came in because my windshield washer fluid wasn't working. It turned out that a mouse had chewed the hose. Not only did they replace it but I also wasn't charged for it!! That was a pleasant surprise!! I have been here several times and I have always found them to be courteous and pleasant. I don't feel that they are here to rip you off as i have seen with other dealerships. I also like that i receive a free car wash when i come here.for a service. I have another Honda dealership closer to home and to my job but I much prefer to drive to Avon which is out of my way due tothe excellent service i receive here. More

Deeply disappointed I took my Honda back to my favorite dealership, Hoffman Honda in Avon, just for an oil change and a check-up. I was such a loyal customer of Hoffman I took my Honda back to my favorite dealership, Hoffman Honda in Avon, just for an oil change and a check-up. I was such a loyal customer of Hoffman for 16 years, that even though I have a much more conveniently located dealership where I recently moved, I still drop in, now and then for service. Robert showed me a print-out indicating that my alignment was way off and said they would fix it, and "not to tell his boss, but he would give me a discounted rate" to do the job. The car was not pulling in any way, and so I waited for the alignment to be done at my local dealership (after the caked snow and ice melted on the road.) When I took it to my "new" dealership, we road in the car, looking for signs of mis-alignment. There weren't any, and they tested the alignment, just in case. No work was needed. What am I to think, Hoffman Honda? The evidence suggests that you recommended service that I didn't need. Not cool. More

Efficient Service Experience Dan Covalli was very friendly, helpful and informative. I was in and out in the expected amount of time and left with a clean car. All was good. Dan Covalli was very friendly, helpful and informative. I was in and out in the expected amount of time and left with a clean car. All was good. More

Excellent ! We chose this dealership based on a family members recommendation. We were not sorry! Our Salesman knew the car inside and out. He wanted to find the We chose this dealership based on a family members recommendation. We were not sorry! Our Salesman knew the car inside and out. He wanted to find the right car for me and asked several questions about what I thought was important and what I wanted. He found the perfect car and helped make it more affordable too. No playing around. He spent lots of time after the sale making sure I knew all the computerized stuff and helped me program things as well. Robert walked me around so I would be familiar with the service department and the building as well. I felt that everyone I dealt with was working hard for me to see that they sincerely wanted to help. They wanted my trust and they got it. I will gladly recommend them. Thanks Guys!- Janet W. More

Great experience Robert was very helpful and knowledgeable. This was my first time buying a car and it was easy and comfortable. Would recommend to others for any car Robert was very helpful and knowledgeable. This was my first time buying a car and it was easy and comfortable. Would recommend to others for any car purchases More

Honda Accord We purchased a new 2017 Honda Accord from your dealership. David Biolo our sales agent was great. He was very personable made sure we understood eve We purchased a new 2017 Honda Accord from your dealership. David Biolo our sales agent was great. He was very personable made sure we understood everything. Gave us the deal we were looking for. Couldn't be happier. Would recommend purchasing from Hoffman. More

Quickly and cheap This is the dealer where I got my civic. This is the first oil change and the service was nice. the oil they used for my 2016 civic is mobile super fu This is the dealer where I got my civic. This is the first oil change and the service was nice. the oil they used for my 2016 civic is mobile super full SN syn. and Daniel is a very good person who can help you with your car. More

Great experience. Nothing was wrong. Also, the service was free (1st service for the new vehicle). The person (Robert Gorski) was polite, the service was done properly and did not take t Also, the service was free (1st service for the new vehicle). The person (Robert Gorski) was polite, the service was done properly and did not take too much time. I am satisfied. More