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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

February 08, 2017

Pleasant experience at Hoffman My experience at Hoffman Honda to have my car services was pleasant. I decided to wait inside for my service to complete. I enjoyed the free coffee More

by kiblerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 08, 2017 -

Hoffman Honda responded

Hello kiblerj, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that your entire experience was overall pleasant. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 08, 2017

Service Overall a good service center, the service is always in a very timely manner and I have not had any problems with any of the work performed. More

by SMSCOTTMCCALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 10, 2017 -

Hoffman Honda responded

Hi SMSCOTTMCCALL, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team provided you with timely service without any problems! We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Great service Everyone was very professional and happy to help out with whatever I needed. Anthony was quick to get me out, knowing that I had to be at work later More

by 76PHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 07, 2017 -

Hoffman Honda responded

Hello 76PHIL, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that our team was professional and happy to help and Anthony was accommodating and provided you with prompt service. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

February 07, 2017

Got the job done. Overall it was a good experience. Went in for an oil-change and a recall repair. Would have been a better experience if the manager had given me an More

by UNTILGREEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 07, 2017 -

Hoffman Honda responded

Hello UNTILGREEN1, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize that your advisor did not update you on the status of your repair; however we are happy to read that our team addressed your oil change and recall and provided you with an overall good experience. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Regular maintenance The process was quick yet thorough. My options were explained clearly and a priority of needs was established so I could choose service options wisel More

by Dave
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 07, 2017 -

Hoffman Honda responded

Hello Dave, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that the entire process was quick and thorough and that our team explained your options clearly and also made suggestions for future service needs. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Great fast service, for routine maintenance Great experience. I brought my car in with out an appointment, but was promptly taken in, Robert was clear and very professional. Followed up with me More

by VZHULKOVSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 07, 2017 -

Hoffman Honda responded

Hi VZHULKOVSKY, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Rob was clear, professional, and followed up with you about additional repairs your vehicle may have needed in a prompt manner. Our team is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

very professional and friendly car ready when promised Have dealt with Robert in the past and he has always been helpful and courteous. He gives description of the work to be done as well as the cost upfr More

by K.TIERNEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 08, 2017 -

Hoffman Honda responded

Hello K.TIERNEY0, Thank you for continuing to trust Hoffman Honda with your vehicle service needs. We are pleased to read that Rob has always been helpful, courteous, and helped make suggestions for future work your vehicle may need. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Great Job Anthony, Honda Service Manager promptly processed my vehicle service request. All aspects of appointment, vehicle check-in and timely delivery of serv More

by subhashd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember the name but the gentleman in the check-in counter was very prompt. Thanks to him too. , Anthony Audia
Feb 07, 2017 -

Hoffman Honda responded

Hello subhashd, Thank you for trusting Hoffman Honda with your vehicle service needs, we are pleased to read that Anthony promptly processed your vehicle service request and ensured that all aspects of your appointment were timely and fantastic! Anthony is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Oil change and tire rotation We had a fabulous experience with our oil change and rotate this time. The Honda rep was great and the work was completed in a reasonable time. More

by MITCHELL.AMY72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 07, 2017 -

Hoffman Honda responded

Hi MITCHELL.AMY72, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team provided you with a great experience when you came in for an oil change and tire rotation. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Honda CRV 2017 Purchase This is the second car purchased from this dealer. I was pleased with the transaction and the salesperson, Jeff Berselli. He was thorough and listen More

by KARENLEBUFFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Feb 07, 2017 -

Hoffman Honda responded

Hello KARENLEBUFFE, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We are pleased to read that Jeff was thorough, listened to your needs, and matched you with the right vehicle for you. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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