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Hoffman Honda

Canton, CT

Overview
Reviews
Vehicles
4.7
1,777 Reviews
Call Dealership (860) 651-3501
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40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

January 24, 2017

Service Robert was nice to work with. He was personable and friendly. We had to wait awhile to figure out what was wrong and he kept us apprised. More

by KSULTAIRE
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Report | Print
Jan 25, 2017 -

Hoffman Honda responded

Hello KSULTAIRE, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize for the wait while our team ran the diagnostics on your vehicle; however we are happy to read that Robert was personable, friendly, and kept you up to date on the status of your vehicle. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 24, 2017

Good service Easy reservation online, friendly reception, quick check in and check out, service rep kept me informed and helped me apply my service coupons. Only s More

by MDSMAILBOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Report | Print
Jan 25, 2017 -

Hoffman Honda responded

Hi MDSMAILBOX, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team ensured an easy check in and out and kept you up to date every step of the way. Any time you have maintenance needs or questions please feel free to give Robert or any of our service advisors a call. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Awesome customer service by Anthony Audia Anthony was professional, listened to what I had to say, was accommodating and reassuring. I felt that I could trust him. I would recommend him and th More

by LUZAT28FC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Anthony Audia, Janetta Marrero
Report | Print
Jan 24, 2017 -

Hoffman Honda responded

Hello LUZAT28FC, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Anthony was professional, listened to your concerns, and was accommodating and reassuring. Our team is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Service scheduling I have been serviced by Hoffman for 25 years. I always felt that my scheduling was when I want ie. Soon. Now my understanding is that it is like a do More

by FANDML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Report | Print
Jan 23, 2017 -

Hoffman Honda responded

Hello FANDML, Thank you for trusting Hoffman Honda for your vehicle service needs for the past 25 years! We appreciate you providing us with your feedback as we are always working on improving our processes. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Excellent personalized service. Hoffman provides excellent personalized service, and it's very helpful that they know what your vehicle needs every time you bring it in. Complimenta More

by SGERM16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Report | Print
Jan 23, 2017 -

Hoffman Honda responded

Hi SGERM16, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that you enjoyed our waiting area amenities and that our team provided you with personalized service. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Great service and options Everyone was very good about giving us options for our purchase and did not mess around with pricing. They were straight forward and honest and we ap More

by JV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ijomah, Matt West
Report | Print
Jan 23, 2017 -

Hoffman Honda responded

Hello JV, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that our team were straight forward, honest, and provided you with all the options so that you could decide which vehicle was the best match for your needs. We are here for you anytime you need us and we are dedicated to providing an exceptional experience at every visit. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Very good service What can I say, absolutely top notch service. Robert Gorski , is the consummate gentleman. Very Polite, Very Knowledgeable, and I know he is genuinely More

by wayne1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Report | Print
Jan 23, 2017 -

Hoffman Honda responded

Hi Wayne, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Robert was polite, knowledgeable and ensured that you are always satisfied with any work done. Your safety and enjoyment of your vehicle is our priority! See you again at your next scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Horrible staff.. fake service I got a new vehicle more than a month back and still struggling to get my payments settled. Fake unprofessional staff can't be trusted More

by Helly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Ezedine
Report | Print
Feb 08, 2017 -

Hoffman Honda responded

Hello Helly, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent purchase. We apologize for any frustration that you have experience regarding the financing of your vehicle. I have reached out to our sales team and was informed that your refund check for the simonize and the vin-etching was mailed out to you on Friday 2/3, and you should be receiving this shortly. Our General Sales Manager, Terry Schurr, also has informed me that your contract has been adjusted to reflect the appropriate interest rate. We value you as our customer and appreciate you taking the time to provide us with your feedback as we are always working on improving our processes. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman auto Group. Driven by Trust.

January 23, 2017

Friendly and helpful It was my first time getting service done on my car at this location and I was very happy with the service team. They were very friendly and helpful. More

by TC3POINTER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Report | Print
Jan 24, 2017 -

Hoffman Honda responded

Hello TC3POINTER, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team was friendly and helpful to you during your first visit. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Another satisfied customer I found working with Jeff Berselli a very enjoyable experience, not like so many people typically have when buying a new car. He took the time to giv More

by MJSEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Report | Print
Jan 24, 2017 -

Hoffman Honda responded

Hi MJSEGER, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that Jeff and the team provided you with a very enjoyable experience, and ensured that you understood completely the new features of the vehicle. Thank you for your recommendation! We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when it is time for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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