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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

January 21, 2017

Quality customer service Appreciated the quality customer service and family friendly atmosphere! I love my new vehicle, and would certainly recommend this dealership. I espec More

by MOLLYFJAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Alan Katz
Jan 23, 2017 -

Hoffman Honda responded

Hello MOLLYFJAMES, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that our team provided you with great customer service, as well as activity books for your children to do while you completed the paperwork. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Honda is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 21, 2017

Always good service. This is my second car that we have bought from Hoffman, and one of reasons we bought from Hoffman again is the service. I always get a call before ser More

by Thig41659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Robert Gorski, Robert Gorski
Jan 23, 2017 -

Hoffman Honda responded

Hello Thig41659, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team has been courteous and helpful, and inform you on what future needs your vehicle may have. We are dedicated to providing excellent and efficient service. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Oil/filter change; overall safety inspection Today I dealt with Robert Gorski. I have always found Robert to be very professional, courteous, and a good listener. He also kept me apprised if th More

by NKOVALESKI54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 23, 2017 -

Hoffman Honda responded

Hello NKOVALESKI54, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Robert was professional, courteous, and a good listener and kept you up to date every step of the way. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Purchase New Vehicle After getting some preliminary prices via the website visited the showroom. Did I want another Accord or should I consider a bump up to the CRV. Sales More

by MOEPOIRIER913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Escalera, Robert Oleskewicz, Matt West
Jan 20, 2017 -

Hoffman Honda responded

Hello MOEPOIRIER913, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We are happy to read that Robert was able to help you compare the features and prices of both the Accord and CRV and decide which was best to suit your needs. We have a great team at Hoffman Honda, whose priority is that your experience is excellent and you are ready to drive home in your new car! See you again when it is time to have your new vehicle serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Exceeded expectations Recently took my vehicle in for service/body work after being in an accident. The entire process of getting my vehicle repaired made getting hit by a More

by LMurph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler (adjuster)
Jan 20, 2017 -

Hoffman Honda responded

Hi LMurph, Thank you for trusting Hoffman Honda for your vehicle service needs. We are glad to hear that you are ok after your accident! It’s great to read that our team was warm, professional, and helped explain the entire repair process to you as well as keeping you up to date on the progress every step of the way. Any time we can help keep your car in excellent condition let us know we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Excellent service Daniel provided excellent service. He was very attentive to me and described service details and available options. I rate him very highly. I recomme More

by MEDVEDEVANDREI
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 20, 2017 -

Hoffman Honda responded

Hi MEDVEDEVANDREI, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Daniel and the team were attentive and described all the details and options to you fully. Thank you for your recommendation! We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again!

January 20, 2017

Excellent Service Excellent service from the moment I pulled in and was greeted. Daniel Covalli is professional, knowledgeable, and friendly. The waiting area is cle More

by BN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 20, 2017 -

Hoffman Honda responded

Hello B. Nolan, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Daniel was professional ,knowledgeable, friendly, and that you enjoyed our waiting area amenities. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 19, 2017

very good Every time I come in to have my car serviced I am warmly received, and I love having my car washed, and appreciate the accurate estimate of time for s More

by ALSTARKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Morneault, Janetta Marrero
Jan 20, 2017 -

Hoffman Honda responded

Hello ALSRARKE, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that Janetta and Shawn took the time to explain how best to keep mice out of your engine in the future. We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 19, 2017

Great service and easy to get service appointment Service appointments thru web is easy Jenny was a great help. She explained about 30,000 miles service and what are services are already completed and More

by RAJKOLLU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 19, 2017 -

Hoffman Honda responded

Hello RAJKOLLU, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta was a great help to you and fully explained what services your vehicle already completed and what it will need in the future. Any time you have maintenance needs or questions please feel free to give Janetta or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 18, 2017

Service January 2017 The service manager intervened, but with satisfactory results. The "new" service person was not very comfortable nor were they friendly...poor trainin More

by kprivitera82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New female in service
Jan 18, 2017 -

Hoffman Honda responded

Hello kprivitera82, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize for any frustration that you may have experienced during your recent visit. We appreciate you taking the time to provide us with your feedback as we are always looking to improve our processes. We are happy to hear that our service manager was able address your concerns to your satisfaction. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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