
Hoffman Honda
Canton, CT
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very good experience. I always brace myself, when I walk into a car dealership, for the sales routine and pressure. So I was very pleased to find myself doing business with I always brace myself, when I walk into a car dealership, for the sales routine and pressure. So I was very pleased to find myself doing business with Charles. He offered the products sincerely and was very knowledgable. He was pleasant and friendly, and went out of his way to find us what we wanted. Thanks Charles! More
thank you for your great service Like the service. The place is clean and friendly. I wish it was a bit closer home, route 44 is a bit too busy for me. Like the service. The place is clean and friendly. I wish it was a bit closer home, route 44 is a bit too busy for me. More
Excellent Service as Always Not much to say other than everything was perfect as it usually is...I was taken on time, only needed work was performed & my car came back to me comp Not much to say other than everything was perfect as it usually is...I was taken on time, only needed work was performed & my car came back to me completed & washed. More
Wish I was happy. I am not. I am a Professional Bus Driver. I AM NOT a mechanic. Whenever I've gone to have my car(s) repaired, I've depended on my mechanic or service advisor I am a Professional Bus Driver. I AM NOT a mechanic. Whenever I've gone to have my car(s) repaired, I've depended on my mechanic or service advisor to steer me correctly. I have NO issues with Dan, Matt, Rob, and everyone else in terms of their friendliness. They were GREAT on hat level. Where things went wrong was the pricing on the work I needed done. My Wife Lynn has a 2011 CRV. She recently had the SAME issue with a mouse making a mess of her engine. Her receipt came to just under $60.00 at her Honda dealership. Different things were done with my car to bring my receipt to over $300.00. WHY is there such a discrepancy that my bill came to about 6 TIMES more than my Wife's?! Yes, different work was done on both cars, but I believe mine was MILKED. $300.00+?!, I may back to Hoffman, but never for repairs. Burn me once, it's a freebie. Burn me twice, it's my fault. I WON'T be burned a second time. If you haven't figured it out, I'm NOT happy. Even if my bill came to around a $100.00, I'd be o.k.. I'm not o.k.with this. More
David Biolo made it easy My mother wanted a car, had a few troubles on our end and David Biolo sorted them out for us. He took care of us the day we were inquiring and when we My mother wanted a car, had a few troubles on our end and David Biolo sorted them out for us. He took care of us the day we were inquiring and when we finalized the sale. Was very knowledgeable about the vehicles and showed us the benefits of each model. Thanks David! More
Stuff happens, they fix it! Having a nagging problem with the battery/charging system on my 2013 CRV. Service has been great so far as they track down the problem and try to fix Having a nagging problem with the battery/charging system on my 2013 CRV. Service has been great so far as they track down the problem and try to fix under warranty, even though the mileage puts me out of warranty. Couldn't be happier. More
Service Janetta as well as Anthony is always a pleasure to work with. Hoffman's is the only place I've ever purchased my vehicles as well as serviced them. Gr Janetta as well as Anthony is always a pleasure to work with. Hoffman's is the only place I've ever purchased my vehicles as well as serviced them. Great staff in each department. Thank you everyone!!! ~Nicolette More
Service took a long time I was told an alignment and four new tires would take 2 hours. It took a little over three hours. At one point the service employee told me she woul I was told an alignment and four new tires would take 2 hours. It took a little over three hours. At one point the service employee told me she would go and find out how much longer it would take and an hour later I had to find her. More
Michael for Sales Associate of the year! Michael made my car buying experience easy and enjoyable! He was incredibly helpful and patient as I took days to make a decision. Michael was there t Michael made my car buying experience easy and enjoyable! He was incredibly helpful and patient as I took days to make a decision. Michael was there to thoroughly address all of my concerns. Any time he didn't immediately have an answer to my question, he was quick to follow up after asking around for the most honest answer. Michael was kind and easy to speak with. He made the process seem a lot less overwhelming with his positive energy and his dedication to customer service. I am confident that I could return to Michael for any follow up service needs and that he would treat me with the same enthusiastically willing attitude. Michael strives to please his customers and does so 100 times over. I would highly recommend Michael as a sales associate for any future car buyer! Thank you! More
Excellent service by Sales associate Miguel Miguel is very user friendly, Made sure we like the car first before discussing the price and other things. Shared many useful information. Excellent Miguel is very user friendly, Made sure we like the car first before discussing the price and other things. Shared many useful information. Excellent job Miguel. Appreciate your help. More