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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

January 09, 2017

New Honda CRV purchase Sales agent is friendly, cooperative and explain all the controls of the car. Service location is clean and neat. The service is good . Everyone greet More

by VB679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz
Jan 09, 2017 -

Hoffman Honda responded

Hello VB679, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We are pleased to read that our team was friendly, cooperative, and explained all the new features of the vehicle. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2017

Scheduled Service for New Honda CRV I found the staff at Hoffman to be very professional and went out of their way to ensure that the experience was a positive one. More

by PPRIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 09, 2017 -

Hoffman Honda responded

Hi PPRIV, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that our team was professional and went out of their way to ensure that your entire experience was positive. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2017

Purchasing a 2017 HRV The deal was done in 5 minutes, great pleasure and a phenomenal experience working with David Biolo and Terry Schnurr. This was my 12th purchase in th More

by ANIL.NAGALLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Biolo
Jan 09, 2017 -

Hoffman Honda responded

Hi ANIL.NAGALLA, Thank you for continuing to choose Hoffman Honda and congratulations on your 12th purchase! We are pleased to read that Terry and David ensured that the entire experience was phenomenal and a great pleasure. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it’s time for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 08, 2017

great service with a staff that listens Brought my car in for service, explained my concerns to the service advisor, he listened and they addressed all of my concerns. It is nice to bring y More

by JAMESMOOR147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 09, 2017 -

Hoffman Honda responded

Hi JAMESMOOR147, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that our team listened to your concerns and addressed them all fully and correctly. We appreciate you as our customer and we are dedicated to ensuring that your Honda is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 08, 2017

Longest oil change ever I have gone to this Hoffman service center twice, both times for just an oil change and both times the process took almost 2 hours which I find unacce More

by None0yobiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Gorski
Jan 26, 2017 -

Hoffman Honda responded

Hello None0yobiz, We sincerely apologize for your frustration regarding the wait time for your routine maintenance. It is our commitment to provide the highest level of customer service every time you visit any of our Hoffman dealerships and we sincerely appreciate that you chose Hoffman Honda for your service needs. When trying to locate your information we couldn’t find it under the username you have listed on DealerRater. Our service manager, Jim Berube, would love the opportunity to talk with you when you have a few moments so he can fully understand what has occurred when you visited and ensure we assist you properly. When it’s convenient would you please call (860) 658-3579 and ask to speak with Jim? You can also reach me via e-mail at alison.gilbert@hoffmanauto.com. We look forward to hearing from you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 08, 2017

Charles Ijomah Was Great To Work With. Charles Ijomah was great to work with. He was personable, knowledgable, and patient. I would recommend him to friends, and I would buy a car from him More

by ALLIEFACKLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Charles Ijomah
Jan 09, 2017 -

Hoffman Honda responded

Hello ALLIEFACKLER, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that Charles was great to work with, personable, knowledgeable, and patient. Thank you for your recommendation and we look forward to seeing you again when it comes time to have your Honda serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Great Place to get service done . Great great dealership and affordable price for New / Used cars . Also they gave you good deal for the car as comparative rate around the town .All pe More

by DWARKESH_2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, David Ezedine, Eric Diaz, Tiana Matos
Jan 06, 2017 -

Hoffman Honda responded

Hello DWARKESH_2003, Thank you for choosing Hoffman Honda. We are pleased to hear that our team provided you with great customer service. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Panic of a flat tire or What's that warning light on my dash I thought one of my tires was going flat because a sensor light appeared on my dash. I rely on warning lights for such things and didn't want to get s More

by raymond sammarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 06, 2017 -

Hoffman Honda responded

Hi Raymond, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Anthony and the team were able to address your concern with your tire despite not having an appointment, and also took care of your oil change. We value our customers and we are here for you anytime you need us so let us know anytime you have any further questions or service needs. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Oil change; tire air pressure My service was efficient and everything was explained to me in a way that I understood. The invoice was clear and easy to understand and I was on the More

by Mare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 09, 2017 -

Hoffman Honda responded

Hi Mare, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was efficient and that everything was explained to you thoroughly and in a way you understood. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Normal service As always professional and well done. Dan was great. His explanations were clear and concise. His was polite and courteous. The wait time was as e More

by dbyronc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 09, 2017 -

Hoffman Honda responded

Hi dbyronc1, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Dan and the team were polite, courteous, and professional and completed the work promptly and well. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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