Hoffman Honda

I was taken good care of. Ms. Matos handled my needs quite well. She explained everything perfectly with explicit detail and with speed and no wasted verbiage. Quite profession Ms. Matos handled my needs quite well. She explained everything perfectly with explicit detail and with speed and no wasted verbiage. Quite professional. Took less time than I expected (I was waiting on site). More

Oil change plus I had an appointment for an oil change, but found out that I needed a few more services while I was there. All of the services were explained to me, a I had an appointment for an oil change, but found out that I needed a few more services while I was there. All of the services were explained to me, and I felt better (even though the time would be longer and the bill larger) knowing that my car would be taken care of and properly maintained. Luckily I brought a lot of work to do while I waited, and there is a nice area to get work done in the waiting room. Every time I have been in for service the staff is always friendly and helpful. More

Did what I asked and not more I went for oil change and tire rotation. They did not try to push other work on me. The service advisor was understanding of my needs. I went for oil change and tire rotation. They did not try to push other work on me. The service advisor was understanding of my needs. More

Hybrid warranty replacement Tiana provided excellent service! She was great to deal with every step of the way along with other members of your staff. I will be definitely taking Tiana provided excellent service! She was great to deal with every step of the way along with other members of your staff. I will be definitely taking my Honda here for all of my service and when I buy a new Honda it will be from Hoffman More

Recall Repair This was a recall repair that was supposed to take 1/2 a day. But it only took about 1 hour! Janetta was very friendly and knowledgeable and took ca This was a recall repair that was supposed to take 1/2 a day. But it only took about 1 hour! Janetta was very friendly and knowledgeable and took care of us quickly. She also confirmed that we could get free touch-up paint, which we did at the body shop after the car was repaired and washed. The body shop representative (not sure of his name - sits just inside the door) was also prompt and courteous and took care of our needs in just a few minutes. More

Had to return for new tires, after having a tire rotation a Had to return for 2 new tires and an addtional rotation, After having a tire rotation a month ago. Problem: Hoffman didn't catch the tire issue the fi Had to return for 2 new tires and an addtional rotation, After having a tire rotation a month ago. Problem: Hoffman didn't catch the tire issue the first time; and they couldn't match Town Fair Tires total price of $523.00 for the two tires. More

Transmission Software Update Anthony Ausia and Jeff Berselli were very professional and explained succinctly what procedure was being applied to comply with the subject recall. It Anthony Ausia and Jeff Berselli were very professional and explained succinctly what procedure was being applied to comply with the subject recall. It was provided very timely while I enjoyed a rest period in their service lounge. More

Great customer service I had a stain on my front passenger seat on my Honda Civic. I have Simoniz coverage that covers any costs incurred on fixing stains and dents, however I had a stain on my front passenger seat on my Honda Civic. I have Simoniz coverage that covers any costs incurred on fixing stains and dents, however I was not sure of how this process will work. I called a Hoffman Honda and was transferred to Janetta. She guided me on what to do and immediately expedited the process. She coordinated with Simoniz on my behalf sent over the required documents and set an appointment for me. I dropped off my car at Honda and did the job for me. Janetta was professional, friendly and provided excellent customer service. I am a satisfied customer. More

Oil change and world class inspection. Outstanding service and courteous professional staff. Hoffman Honda is our go-to service provider for all of our Honda Auto needs. When a friend or ac Outstanding service and courteous professional staff. Hoffman Honda is our go-to service provider for all of our Honda Auto needs. When a friend or acquaintance asks where they should service their Honda, without hesitation I always say "Hoffman Honda". Thanks Hoffman Honda! More

A better experience with our Acura Had a great experience with Hoffman Honda. Have been very disappointed with Acura dealership, so tried Hoffman. Anthony was a pleasure to deal with; Had a great experience with Hoffman Honda. Have been very disappointed with Acura dealership, so tried Hoffman. Anthony was a pleasure to deal with; although the service was expensive, I felt like it was a fair price. More