Hoffman Honda

Dan's the man Dan Covalli is always a pleasure to deal with.As a long time customer who services 4 Hondas with Hoffman,I would say the primary reason is the respect Dan Covalli is always a pleasure to deal with.As a long time customer who services 4 Hondas with Hoffman,I would say the primary reason is the respect and concern that Dan shows to my wife and myself.I have a non service issue that I would love someone in management to call me and we can address my concern. More

Excellent service. I was provided with a loaner car and my car was ready early. Service specialist very helpful and polite as always. I have been having my cars serviced I was provided with a loaner car and my car was ready early. Service specialist very helpful and polite as always. I have been having my cars serviced here for the past ten years even after I moved three years ago to the Rocky Hill area. More

Great service experience I called in the AM regarding some creaking noises coming from the the brakes of my Honda Pilot. They were able to take my car in shortly after I call I called in the AM regarding some creaking noises coming from the the brakes of my Honda Pilot. They were able to take my car in shortly after I called. The technicians were not sure if they were hearing the same noise I noted initially so I went on a road test with the technician (Brian). Brian was very knowledgeable and courteous. Janetta provided a loaner car at that point since she was unsure if the repairs would be done before closing time. Janetta is a pleasure to work with. She is friendly and efficient and I always feel comfortable doing business with her. The necessary work was done in a timely manner and I had my car back (and freshly washed) before the end of the day. An overall great experience. More

New tire and brakes Anthony was very helpful and accommodating. Though I was not happy that I needed service so soon after purchase. He seemed to work with me to make it Anthony was very helpful and accommodating. Though I was not happy that I needed service so soon after purchase. He seemed to work with me to make it less painful. More

Honda Accord Recall I came to fix the software recall for 2015 Accord, which originally supposed to be 30 min, but because of the Wi-Fi connection, at list what I've been I came to fix the software recall for 2015 Accord, which originally supposed to be 30 min, but because of the Wi-Fi connection, at list what I've been told, it lasted an hour. More

Matt to the Rescue A major problem occurred in acquiring our 2016 Honda Civic EXL with Navigation that would have confounded another dealership and, in the end, quite po A major problem occurred in acquiring our 2016 Honda Civic EXL with Navigation that would have confounded another dealership and, in the end, quite possibly have met with negative results. Matt West took the time to unravel the problem situation and layout a practical and effective solution. In no time at all, we were in possession of our car without an associated hassle of any kind. Matt was totally professional throughout the matter and made sure that we were fully aware of Honda Hoffman's promise to stand behind their sales and service promise. He most assuredly fully delivered during our time of need --for which we thank him!! Our continuance as a lifetime customer of Hoffman Honda remains totally intact as well as our recommendation to our family and friends that they always look to Honda Hoffman in regard to their car sales and service needs. More

Recent Service Visit Great service, extremely timely. I requested my car to be ready for 10 am but based on some additional findings they proposed either I wait on some it Great service, extremely timely. I requested my car to be ready for 10 am but based on some additional findings they proposed either I wait on some items that weren't critical in order to get my car by my requested timeframe or perform all the recommendations then and the car would be ready ~2 hours later. Chose the latter option and they met the 2 hours as they indicated. Very professional staff, no pressure they just laid out the facts and explained everything in detail answering all my questions. More

They had my car ready to go right on time.😄 They take their time to make sure everything is done right. I like the heads up they give you before you need your next part of the car fixed. They They take their time to make sure everything is done right. I like the heads up they give you before you need your next part of the car fixed. They also give you the choice to fix it immediately. Everyone was also very friendly and helpful.👍🤓🇺🇸 More

Extremely Happy with Hoffman Hoffman had the exact vehicle that we were looking to purchase on the lot. As soon as we walked in the door we were greeted and started working with a Hoffman had the exact vehicle that we were looking to purchase on the lot. As soon as we walked in the door we were greeted and started working with a very knowledgeable salesman. He listened to what we wanted and brought the car to the front of the dealer so that we could look at it and take it for a test drive. As we were driving he explained the features and the positive aspects of the vehicle. When we returned our salesman worked with us to get the car for a reasonable and affordable price. The best part was we were able to drive the vehicle off the lot the same day. We have been to many dealers prior to Hoffman and they were the only ones to work with us to get the best deal. More

Simon Karikari Simon was helpful in getting us the car we wanted, at the price we wanted to pay. Unfortunately, the finance manager David Ezedine was rude, even l Simon was helpful in getting us the car we wanted, at the price we wanted to pay. Unfortunately, the finance manager David Ezedine was rude, even laughing in my face when haggling over the price of an extended warranty. If you expect to keep people coming back, don't be so shrewd about your sales quota that you actually laugh at your customer's expense. A small action like that will go a very long way towards losing my business, and the business of several people I would have recommended to your dealership. The 4/5 stars of my review are for Simon Karikari. Dave Ezedine gets a 0/5. More