Hoffman Honda

Frustrating 2 days get through to service, person curt with me, 2 hour appt no resolve. Told come back if happens again cost of $120.00. 2 days get through to service, person curt with me, 2 hour appt no resolve. Told come back if happens again cost of $120.00. More

Service was pricey but very good Service associate was very nice and profesional. Although the service was pretty pricey, it was a very positive experience and the rep (Robert Gorski) Service associate was very nice and profesional. Although the service was pretty pricey, it was a very positive experience and the rep (Robert Gorski) was really nice and helpful More

Excellent service. I was provided with a loaner car and my car was ready early. Service specialist very helpful and polite as always. I have been having my cars serviced I was provided with a loaner car and my car was ready early. Service specialist very helpful and polite as always. I have been having my cars serviced here for the past ten years even after I moved three years ago to the Rocky Hill area. More

Prompt and courteous service Service of my CRV was great and staff is very professional and had my car ready at the time I requested. Service and staff were great! Service of my CRV was great and staff is very professional and had my car ready at the time I requested. Service and staff were great! More

PERFECT!! Especially appreciate the future recommended service alerts, car wash and free alignment check with each visit! Wish dealer had a TV noise-free waitin Especially appreciate the future recommended service alerts, car wash and free alignment check with each visit! Wish dealer had a TV noise-free waiting area. More

Dan's the man Dan Covalli is always a pleasure to deal with.As a long time customer who services 4 Hondas with Hoffman,I would say the primary reason is the respect Dan Covalli is always a pleasure to deal with.As a long time customer who services 4 Hondas with Hoffman,I would say the primary reason is the respect and concern that Dan shows to my wife and myself.I have a non service issue that I would love someone in management to call me and we can address my concern. More

Great service experience I called in the AM regarding some creaking noises coming from the the brakes of my Honda Pilot. They were able to take my car in shortly after I call I called in the AM regarding some creaking noises coming from the the brakes of my Honda Pilot. They were able to take my car in shortly after I called. The technicians were not sure if they were hearing the same noise I noted initially so I went on a road test with the technician (Brian). Brian was very knowledgeable and courteous. Janetta provided a loaner car at that point since she was unsure if the repairs would be done before closing time. Janetta is a pleasure to work with. She is friendly and efficient and I always feel comfortable doing business with her. The necessary work was done in a timely manner and I had my car back (and freshly washed) before the end of the day. An overall great experience. More

New tire and brakes Anthony was very helpful and accommodating. Though I was not happy that I needed service so soon after purchase. He seemed to work with me to make it Anthony was very helpful and accommodating. Though I was not happy that I needed service so soon after purchase. He seemed to work with me to make it less painful. More

Honda Accord Recall I came to fix the software recall for 2015 Accord, which originally supposed to be 30 min, but because of the Wi-Fi connection, at list what I've been I came to fix the software recall for 2015 Accord, which originally supposed to be 30 min, but because of the Wi-Fi connection, at list what I've been told, it lasted an hour. More

Matt to the Rescue A major problem occurred in acquiring our 2016 Honda Civic EXL with Navigation that would have confounded another dealership and, in the end, quite po A major problem occurred in acquiring our 2016 Honda Civic EXL with Navigation that would have confounded another dealership and, in the end, quite possibly have met with negative results. Matt West took the time to unravel the problem situation and layout a practical and effective solution. In no time at all, we were in possession of our car without an associated hassle of any kind. Matt was totally professional throughout the matter and made sure that we were fully aware of Honda Hoffman's promise to stand behind their sales and service promise. He most assuredly fully delivered during our time of need --for which we thank him!! Our continuance as a lifetime customer of Hoffman Honda remains totally intact as well as our recommendation to our family and friends that they always look to Honda Hoffman in regard to their car sales and service needs. More