
Hoffman Honda
Canton, CT
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A very pleasant purchase I just went in to see the newer cr-vs because mine was 8 years old. No problems just not the latest bells and whistles. I was shown a 2016 and drove i I just went in to see the newer cr-vs because mine was 8 years old. No problems just not the latest bells and whistles. I was shown a 2016 and drove it but wasn't convinced I should make the move. I was given complete information including final price, trade in value etc. I left to think about it and returned the next day to buy. Everyone was fees and I already love my new car as much as I did my older one. More
Regular service Brought both my Civic and Odyssey in for service in the same week. As always, the attention to detail is always present. Most often the vehicle is r Brought both my Civic and Odyssey in for service in the same week. As always, the attention to detail is always present. Most often the vehicle is ready well before the expected finish time with the job exceeding expectations. When I have to wait, the waiting area is comfortable, clean and provides TV, some reading material and some hot beverages. More
Oil change and aligment It was a good experience, Janetta is the best , she is very polite and friendly, the wait room is very comfortable, I recommend the service. It was a good experience, Janetta is the best , she is very polite and friendly, the wait room is very comfortable, I recommend the service. More
Pleasant place to get a service Service guys are fair and knowledgable. Usually service it prompt. Waiting area is very comfy. Need to have a way toknow when service guy is ready Service guys are fair and knowledgable. Usually service it prompt. Waiting area is very comfy. Need to have a way toknow when service guy is ready for you - sign up sheet or something besides stalking him outside his office. More
Ridgeline Dean Walsh. Great salesman. Great experience at Hoffman. I would recommend Hoffman Honda I am very satisfied with my trade in price and Ridgeline Dean Walsh. Great salesman. Great experience at Hoffman. I would recommend Hoffman Honda I am very satisfied with my trade in price and Ridgeline price. More
Appreciated the courtesy service Gotta love a courtesy inspection and tire pressure fix after a warning light came on, a free estimate on a minor brake issue, and a courtesy car wash. Gotta love a courtesy inspection and tire pressure fix after a warning light came on, a free estimate on a minor brake issue, and a courtesy car wash. Total cost: $0.00. Nice job Hoffman's! In a day and age where it's easy to feel nickel and dimed – a little generosity goes along way More
Friendly, honest and trustworthy staff I felt totally at home at the Honda dealership yesterday, and really enjoyed my experience working with the staff. They were very friendly and down t I felt totally at home at the Honda dealership yesterday, and really enjoyed my experience working with the staff. They were very friendly and down to earth, and they did not try to push anything on me/sell me anything I didn't want. The quality of the work was great and timely. More
Great service . Rob is personable, efficient and friendly. I appreciate that he gives honest recommendations on what my car needs - immediately and what can wait. H . Rob is personable, efficient and friendly. I appreciate that he gives honest recommendations on what my car needs - immediately and what can wait. He gives sound advice and connects with you as a person. He is a pleasure to work with. With Rob, I know that he will help get my car serviced right. Thanks, Rob! More
Airbag recall - I'm so grateful I'd been trying to get my airbag recall done through the [other] dealership where I bought my car...alas, calls not returned, parts not ordered, vague I'd been trying to get my airbag recall done through the [other] dealership where I bought my car...alas, calls not returned, parts not ordered, vague information... months passed. Then, I called Hoffman Honda service - what a contrast!! I got clear information about the status of the parts in our region, a commitment to order the parts, and voila - in a couple of weeks the parts were in, installed, and my peace of mind restored. I'm grateful for such clear communication, follow-through, and service. A terrific experience. More
new repair on window etching on new car Window etching should have been done properly originally on this new vehicle. Vehicle was in shop from Wednesday and pickup on Tuesday. Service repo Window etching should have been done properly originally on this new vehicle. Vehicle was in shop from Wednesday and pickup on Tuesday. Service report was INCORRECT. Stated wrong vin # input. Vin number was input correctly but glass was etched/smudged outside area of the vin number. More