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Hoffman Honda

Canton, CT

4.7
1,781 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,781 reviews

September 21, 2016

Recent Service Visit Great service, extremely timely. I requested my car to be ready for 10 am but based on some additional findings they proposed either I wait on some it More

by Andy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Sep 26, 2016 -

Hoffman Honda responded

Hello Andy D, and thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to hear that our service staff was able to answer all of your questions and direct you to the needs of your vehicle in a professional manner. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 20, 2016

Simon Karikari Simon was helpful in getting us the car we wanted, at the price we wanted to pay. Unfortunately, the finance manager David Ezedine was rude, even l More

by DAVE_HARRIMAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ezedine, Simon Karikari
Oct 05, 2016 -

Hoffman Honda responded

Hello DAVE_HARRIMAN, thank you for choosing Hoffman Honda. We sincerely apologize for the frustrating experience at your recent visit. I have spoken to David Ezedine who assures me that it was not his intention to offend you and he extends his apologies for the miscommunication. It is our commitment to provide the highest level of customer service every time you visit any of our Hoffman dealerships and the experience you describe is not the standard we uphold at our Honda store. Not only is it our commitment to provide you with the highest quality vehicles, it is also important that you feel valued and respected. Please let us know if there is anything further we can do for you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 20, 2016

They had my car ready to go right on time.😄 They take their time to make sure everything is done right. I like the heads up they give you before you need your next part of the car fixed. They More

by VDZENUTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz
Sep 28, 2016 -

Hoffman Honda responded

Hello VDZENUTIS, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our service team was able to answer all of your questions in a friendly and professional manner. We are dedicated to providing excellent and efficient service to get your car back out on the road as soon as possible. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 20, 2016

Extremely Happy with Hoffman Hoffman had the exact vehicle that we were looking to purchase on the lot. As soon as we walked in the door we were greeted and started working with a More

by TC3POINTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Karikari
Sep 23, 2016 -

Hoffman Honda responded

Hi TC3POINTER, thank you for choosing Hoffman Honda and congratulations on your new vehicle! We are so happy to hear that our sales team was able to match you to a vehicle that suites all your needs for a reasonable price, and that you were able to take the vehicle home the same day! We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Honda is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 19, 2016

Regular service Brought both my Civic and Odyssey in for service in the same week. As always, the attention to detail is always present. Most often the vehicle is r More

by AMAUBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia, Robert Gorski
Sep 23, 2016 -

Hoffman Honda responded

Hello AMAUBE, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team exceeded all of your expectations and met all of your maintenance needs in a timely manner! At Hoffman we are dedicated to providing excellent and efficient service. We appreciate you and look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 19, 2016

A very pleasant purchase I just went in to see the newer cr-vs because mine was 8 years old. No problems just not the latest bells and whistles. I was shown a 2016 and drove i More

by MMof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Alan Katz
Sep 23, 2016 -

Hoffman Honda responded

Hello MMof4, Thank you for choosing Hoffman Honda and congratulations on your new CR-V! We are happy to hear that you love your vehicle and our team was able to provide you with answers to all of your questions. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust

September 17, 2016

Oil change and aligment It was a good experience, Janetta is the best , she is very polite and friendly, the wait room is very comfortable, I recommend the service. More

by RICKY_REA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Sep 23, 2016 -

Hoffman Honda responded

Hello RICKY_REA and thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Janetta and the team were able to provide you with a great experience. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 16, 2016

Ridgeline Dean Walsh. Great salesman. Great experience at Hoffman. I would recommend Hoffman Honda I am very satisfied with my trade in price and Ridgeline More

by B.SARMUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ezedine
Sep 22, 2016 -

Hoffman Honda responded

Hi B.SARMUK, thank for choosing Hoffman Honda, and congratulations on your new Ridgeline! We are thrilled that you stopped by and worked with Dean and our team to find exactly what you wanted. Any time you have a question or have a service need for your new car just let us know. We are here to help keep things running beautifully for the years ahead! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 16, 2016

Pleasant place to get a service Service guys are fair and knowledgable. Usually service it prompt. Waiting area is very comfy. Need to have a way toknow when service guy is ready More

by JENLKIRKLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 11, 2016 -

Hoffman Honda responded

Hello JENIKIRKLAND, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our waiting area and that our team was fair, knowledgeable, and prompt. We value you as our customer and appreciate you taking the time to provide us with your feedback as we are always working on improving our processes. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 15, 2016

Appreciated the courtesy service Gotta love a courtesy inspection and tire pressure fix after a warning light came on, a free estimate on a minor brake issue, and a courtesy car wash. More

by JRJIDCOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 11, 2016 -

Hoffman Honda responded

Hello JRJIDCOS, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team provided you with a courtesy inspection and tire pressure fix after you had a warning light come on in your vehicle. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead as well as delivering a nicely washed vehicle. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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