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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

September 10, 2016

Excellent Experience Every person I dealt with was helpful, upfront and professional. From my first contact by email with Jessica, the whole process was easy. Robert, the More

by PBURKE40
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Robert Oleskewicz, Jessica Andreoli, Matt West
Nov 15, 2016 -

Hoffman Honda responded

Hello PBURKE40, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle. We are pleased to read that Jessica, Robert and the team were helpful, upfront, and professional and provided you with excellent service. We value you as our customer and are dedicated to ensuring and exceptional experience at every visit. We look forward to seeing you again when it comes time to service your vehicle! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 10, 2016

60,000 Mile Service My overall service experience was very pleasurable. Daniel was very professional, he explained exactly what needed to be completed during the service More

by PISTOLPETE757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 14, 2016 -

Hoffman Honda responded

Hello PISTOLPETE757, Thank you for choosing Hoffman Honda for your vehicle service needs. We are happy to read that Daniel and the team were very professional and fully explained the maintenance your vehicle needed. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 09, 2016

Hoffamn service Hoffman Honda provides friendly,and quick service. They do all in their power to make one's expereice a pleasurable one. Questions are answered in an More

by DVD6529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 15, 2016 -

Hoffman Honda responded

Hello DVD6529, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team provided you with friendly, prompt service and answered all your questions. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 09, 2016

Excellent Job by Janetta M. Janetta, does a fantastic job, She is the only one who I go too for Service when I need service done to my vehicle. She is Enthusiastic in her job an More

by PieMan86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Sep 09, 2016 -

Hoffman Honda responded

Hello PieMan86, Thank you for choosing Hoffman Honda service and sharing your feedback on Janetta. We are so pleased to read that she ensures your vehicle is running most efficiently. We value your opinion and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman auto Group. Driven by Trust.

September 09, 2016

eradicate noise in rear of car Anthony in service was great--solved my rear end noise and was so helpful. He worked with sales and me to come up with a tire replacement strategy th More

by REYNOLDS_HARRY_W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, Anthony Audia
Nov 11, 2016 -

Hoffman Honda responded

Hello REYNOLDS_HARRY_W, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to hear that Anthony and the team were able to solve the noise issue with the rear end of your vehicle and work with the sales team to replace the tires on your vehicles. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 09, 2016

Good job by all. After recently purchasing a Honda Certified preowned vehicle, it became immediately clear that there were some issues that needed to be dealt with.... More

by HOWARDB623
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero, Jim Berube
Nov 15, 2016 -

Hoffman Honda responded

Hi HOWARDB623, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that Janetta worked with our team in order to ensure that the right steps were taken to resolve the issues with your Certified Honda. We value what our customers have to say and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 08, 2016

great experience I received an internet price, which couldn't be beat elsewhere, prior to going to the dealership. Eric Diaz in sales was very knowledgeable and answe More

by MKWAGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Eric Diaz
Nov 16, 2016 -

Hoffman Honda responded

Hello MKWAGG, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle. We are pleased to read that Eric Diaz and the team matched you with the car you wanted and answered all your questions. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 08, 2016

Airbag inflater replacement. Very friendly, work done quickly and no charge (as expected). Received list of maintenance needed before winter and explanation of the problem with t More

by barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 16, 2016 -

Hoffman Honda responded

Hello Barbara, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to hear that our team was friendly and completed the work your vehicle needed quickly and ensured it was covered under warranty. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the year ahead. Please let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 08, 2016

Recall Came in for a recall appt. Greeted quickly as I drove in and was a very pleasant experience. Everyone I spoke to was very nice and professional. More

by LPETERS790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Nov 11, 2016 -

Hoffman Honda responded

Hi LPETERS790, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team addressed your recall quickly and that they were nice and professional .We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

September 08, 2016

Awesome! Quick service that I was able to wait to have done in a very nice waiting room. Everyone is very friendly and knowledgable. Dan does a great job! More

by TMOMMA98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Sep 09, 2016 -

Hoffman Honda responded

Hi TMOMMA98, Thank you for trusting Hoffman Honda for your recent service. Our team is always happy to ensure your vehicle is running safely and efficiently and we are pleased to read your enjoyed our customer lounge. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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