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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

September 08, 2016

two hour oil change and tie rotation I had an appt for an oil change and tire rotation. After about an hour and forty five minutes I tracked down my service advisor and asked what was goi More

by JCURTIS205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 11, 2016 -

Hoffman Honda responded

Hello JCURTIS205, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize for the delay with your vehicle; however we are happy to hear that Dan provided you with a compensation for your trouble. We value you as our customer so please let us know anytime you have any further questions or service needs. Thank you for your feedback and we will see you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 08, 2016

Professional in every aspect! Very professional and friendly. Very informative when asked a question. Just had a oil change at this visit, but was very happy with the service. More

by DEB_SOUCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 16, 2016 -

Hoffman Honda responded

Hello DEB_SOUCY, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our staff was professional, friendly and answered all your questions. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 07, 2016

Service vehicle Great experience they took great care of me with no appointment in less that an hour.I will tell all my friends about your good service. More

by BZAJACK2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 15, 2016 -

Hoffman Honda responded

Hello BZAJACK2000, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that our team provided you with a great and prompt servicing experience. Thank you for your recommendation! We value you as our customer and look forward to seeing you again at your next appointment so we can keep your vehicle running smoothly for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 07, 2016

Great Maintenance Experience Everything was great. I was nicely welcomed and maintenance work was performed to my complete satisfaction. I loved it as everything was done great. I More

by AZHARMAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 16, 2016 -

Hoffman Honda responded

Hi AZHARMAK, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that our team welcomed you nicely and completed the maintenance on your vehicle to your complete satisfaction. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 06, 2016

THANK YOU ALL SO MUCH! From the moment I first called Hoffman Honda about a Honda Odyssey I was treated respectfully and professionally. When my family and I came into the s More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, Sarah Klass, Jeff Berselli, Anthony Audia
Nov 15, 2016 -

Hoffman Honda responded

Hi Lou, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are so pleased to hear that Jeff matched you with the vehicle to suit all your needs while fully explaining all of the features, and that Sarah was kind to both you and your toddler. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service, we look forward to keeping your vehicle running smoothly for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 05, 2016

Excellent customer assistance I trust Hoffman Honda with my car. I always walk away knowing that my car has received the best service. Everyone is pleasant and helpful. More

by Edith Pena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Nov 16, 2016 -

Hoffman Honda responded

Hello Edith, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that our team ensures that you receive the best service and are confident with the work completed. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 05, 2016

great people to deal with Mr Gorski was wonderful to deal with. He knows his job and does it well. I would recommend him to everyone. Everyone I dealt with were more than ni More

by PTOSCHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 16, 2016 -

Hoffman Honda responded

Hi PTOSCHES, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Rob and our team were wonderful and nice to deal with. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Thank you for your recommendation and we look forward to seeing you at your next visit. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 05, 2016

Vehicle service Mr. Gorski was pleasant to deal with and knows his job well. He informed me of a recent vehicle recall which I wasn't aware of. The recall was fixed More

by LORIKEANE
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 15, 2016 -

Hoffman Honda responded

Hi LORIKEANE, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are pleased to read that Rob and the team were pleasant to work with and even informed you of a recall issue with your vehicle which you were not aware of, and made the necessary repairs. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 05, 2016

Oil change Made on line appt....easy! From the minute the garage door opened...welcomed with a smile! My service guy Dan is always friendly. I never have to w More

by MYBIGFATCAT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 15, 2016 -

Hoffman Honda responded

Hi MYBIGFATCAT3, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that Dan and the team were friendly, and ensure that your vehicle is running just like it should be! We value you as our customer and are always here for you anytime you need us. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 05, 2016

Excellent Hoffman's is excellent in service. I will only go to Hoffman's for service. They are very good with the times that they are available for service. Ho More

by LSTRAUSS317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 15, 2016 -

Hoffman Honda responded

Hello LSTRAUSS317, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team is very accommodating and worked hard to ensure you were provided with excellent service. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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