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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

September 01, 2016

Great experience getting work done fast Dropped my Civic in at 7:15 a.m., and my service advisor called not long after to describe two problems -- but nothing that needed to be done immediat More

by Jeremy Mott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 16, 2016 -

Hoffman Honda responded

Hello Jeremy Mott, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team was able to repair the two small issues in a prompt manner so that you could make it to your meeting on time. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 31, 2016

Everyone is great (: Everyone is always willing to help and they go over and above what they need to do for you most of them time (: thank you Anthany Audia (you the bomb. More

by KAYGOMEZ137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Simon Karikari, Robert Oleskewicz, Anthony Audia
Nov 16, 2016 -

Hoffman Honda responded

Hello KAYGOMEZ137, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are happy to hear that Anthony, Rob and our team were helpful and went above and beyond to ensure that you were pleased with your vehicle. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 31, 2016

Tire replacement We had a new tire put on my 2011 Honda a month ago. That new tire was obviously defective and it basically went flat. I had to drive to pull over in More

by heatherjomeara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Aug 31, 2016 -

Hoffman Honda responded

Hello heatherjomeara, Thank you for choosing Hoffman Honda service to repair your flat tire. Our advisor Dan is always happy to ensure that you and your vehicle are safe. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 31, 2016

Mike B provided great service when I traded in my old Honda Mike B is great. Thanks to him for his help. He is knowledgeable, courteous and attentative. I would recommend that other customers work with him a More

by HENRY862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beltran
Aug 31, 2016 -

Hoffman Honda responded

Hello Henry, Thank you for choosing Hoffman Honda to purchase your new vehicle. We are so pleased to read that Mike was knowledgeable, courteous and attentive during your experience. We value your feedback and look forward to the opportunity to service you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 31, 2016

Jeff Berselli Our sales experience was great with Jeff. He was knowledgeable with the car we purchased. He also checked vehicle making sure it was cleaned properl More

by CHUCKSHARONSTEPINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Nov 16, 2016 -

Hoffman Honda responded

Hello CHUCKSHARONSTEPINA, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are happy to read that Jeff was knowledgeable about the vehicle you purchased and gave you a great sales experience. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

Good experience Everything was fine except the wait time. Waiting room amenities made the time go by quickly. Was able to schedule an appointment relatively easily. O More

by Snee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Aug 31, 2016 -

Hoffman Honda responded

Hi Snee, Thank you for choosing Hoffman Honda for your recent service visit. We apologize for the extended wait time you experienced but are pleased you enjoyed our amenities in our customer lounge. We appreciate you and look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

Awesome Experience Terry & Jeff made getting my new car easy & quick!! I would highly recommend them to all my friends & family. They were very attentive & professiona More

by CLARKIES87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Ezedine, Jeff Berselli
Aug 31, 2016 -

Hoffman Honda responded

Hello CLARKIES87, We are so pleased to read about your awesome experience with our Honda team! They are always happy to provide an excellent experience while getting you back on the road quickly. We trust you are loving your new Honda. See you at your first scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

No pressure and a lot of information about ou prchase Or sales consultant, Robert Oleskewicz, was well versed in speaking about the 2016 Honda CRV Touring. He explained all the technical aspects of the v More

by SANTIBEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz
Aug 31, 2016 -

Hoffman Honda responded

Hi SANTIBEV, Thank you for choosing Hoffman Honda to purchase your new CR-V. Your satisfaction is extremely important to our team and we are thrilled to read that Robert ensured a 5-star experience. We look forward to seeing you at your first service appointment. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

Good care of my car I gave this a 4 star as the service people were very courteous. They explained work they did and answered all of my questions. It just took a long t More

by RLWEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Aug 31, 2016 -

Hoffman Honda responded

Hello RLWEIN, Thank you for trusting Hoffman Honda service for your oil change. We truly apologize for the extended wait time during your visit. We value your time and appreciate your feedback as we are continuously looking to improve our processes. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 30, 2016

Airbag Replacement and Piston Rings I brought my Honda CRV in for Service twice in the past month. First was for airbags and the second time for bad piston rings. Service department co More

by GLENNPETELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Anthony Audia, Robert Gorski
Aug 31, 2016 -

Hoffman Honda responded

Thank you GLENNPETELLE for choosing Hoffman Honda to keep your vehicle well maintained and running most efficiently. Our team is always here for you and we appreciate you sharing your story. See you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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