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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

August 29, 2016

oil change, tire rotation Robert Gorski really puts the customer first. Great person to work with and I will be back. Has good knowledge on the my vehicle and best way to kee More

by REID256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 22, 2016 -

Hoffman Honda responded

Hi REID256, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Rob and the team were great to work with and were knowledgeable about what your vehicle needed to keep it running in excellent condition for the years ahead. Thank you for your feedback and we look forward to seeing you again next time! Sincerely, Alison Gilbert, reputation Management Specialist, Hoffman Auto Group. Driven by trust.

August 29, 2016

Honda HRV Hoffman Honda is a great dealership where people can purchase a car. The customer service is excellent. People there are very friendly and helpful wit More

by Anna5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine
Nov 22, 2016 -

Hoffman Honda responded

Hi Anna5, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are happy to read that David worked with you to ensure that the vehicle you wanted was in your price range, and that our entire team was friendly and helpful. Thank you for your recommendation we are here for you anytime you need us. See you again when your HRV is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 29, 2016

Last minute maintenance A day or two before leaving the state for 10 days, the windshield washer failed. It was Friday. I was leaving on Sunday. I called and got squeeze More

by EPRENETA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 22, 2016 -

Hoffman Honda responded

Hello EPRENETA, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was able to address the damage to your windshield washer fluid line in a prompt manner so that it could be completed before your trip, and at no charge to you. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead so let us know anytime you have any further questions or service needs. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 29, 2016

Excellent Service Service was prompt and professional. I decided to wait while the car was being serviced; the wait time was minimal and waiting area is clean and invit More

by AMIT.RAJ.AMITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Nov 22, 2016 -

Hoffman Honda responded

Hello AMIT.RAJ.AMITY, thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that you enjoyed our waiting area and that our team provided you with professional and prompt service to your vehicle. We value our customers so please let us know if you ever have any further questions or concerns. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 29, 2016

Had a ball! Hoffman service is the best! I brought my car in because I heard a soft rattle coming from a rear door. They called to tell me that after driving th More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Nov 22, 2016 -

Hoffman Honda responded

Hi Happy Customer, Thank you for trusting Hoffman Honda with your vehicle service needs. We are so happy to read that our team found the source of the rattling from your car and that we removed the bouncy ball and returned it to you when you came to pick the vehicle back up for no charge! We value our customers and are here for you anytime you need us, even for the small things. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 29, 2016

Service to my 2015 CRV Its a great pleasure meeting such a dedicated and passionate service advisor Robert Gorski. Thanks for identifying, explaining the services needed and More

by ANIL.NAGALLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 22, 2016 -

Hoffman Honda responded

Hello ANIL.NAGALLA, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Rob and the team were able to identify and address your concerns with your vehicle while fully explaining the services needed. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. See you at your next appointment! Sincerely, Alison Gilbert, Reputation management Specialist, Hoffman Auto Group. Driven by Trust.

August 28, 2016

Excellent Customer service First class experience every time I bring my car in for service! They are very prompt, attentive and take the time to get to know you! More

by CAROLEE1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 22, 2016 -

Hoffman Honda responded

Hi CAROLEE1961, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that our team was prompt, attentive, and took the time to really get to know you and your vehicle’s needs. We value our customers and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 27, 2016

August 23 visit Janetts was extremely professional and helpful during my service visit. My car was serviced in a reasonable amount of time and the waiting area was ve More

by JENIPOO710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Nov 22, 2016 -

Hoffman Honda responded

Hello JENIPOO710, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to hear that Janetta was extremely professional, helpful, and provided you with prompt service during your recent visit. We are here for you anytime you need us and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 27, 2016

august 25 I was not pressured into fixing unnecessary/ non satefety issues. I use the shuttle nearly every visit that I have. Dave is always pleasant and pati More

by TINADECKERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 22, 2016 -

Hoffman Honda responded

Hello TINADECKERS, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our shuttle service and that Dave and our team are always pleasant and patient and address all your concerns with your vehicle. We value our customers and we are dedicated to ensuring that your Honda is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 26, 2016

Very nice, great people Super nice and very relaxed atmosphere. did not feel pressured at all to change my mind of what i wanted to accomplish! Every single person I spoke to More

by Nanci Bunker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, Sarah Klass, Jessica Andreoli, Alan Katz
Nov 23, 2016 -

Hoffman Honda responded

Hi Nanci Bunker, Thank you for choosing Hoffman Honda and congratulations on your recent purchase! We are happy to hear that our team was friendly, answered all your questions, and had a no-pressure approach. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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