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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

August 26, 2016

Car servicing Excellent quick service, friendly efficient staff. Mr. Gorski is excellent and ensured our car was serviced quickly. Very happyoverall. Would certainl More

by SHALU.KUMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 23, 2016 -

Hoffman Honda responded

Hello SHALU.KUMAR, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that Rob and the team were friendly, efficient, and provided you with prompt service. We value you as our customer and are dedicated to ensuring that your Honda is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 26, 2016

Oil and filter change We are very satisfied with the oil and filter change we had done. It is a pleasure dealing with Tony Audia. We will use this service center whenever More

by ART_LIL_SAMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 23, 2016 -

Hoffman Honda responded

Hi ART_LIL_SAMPSON, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Tony and the team were a pleasure to work with and completed your maintenance in a prompt manner. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 26, 2016

Amazing & Easy Car Buying! Matt, Eric and Sarah were a dream to work with! As a full time working mom, they were all conscious of my time, yet didn't miss a single detail. Their More

by KLSPONZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Eric Diaz, Matt West
Nov 23, 2016 -

Hoffman Honda responded

Hello KLSPONZO, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are pleased to read that Matt, Eric, Sarah and the team were all courteous, knowledgeable, and fully explained the vehicles that you were interested in so that you could make an informed decision on which Honda would best suit your needs. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 26, 2016

Allowed me time to make up my mind Charles was very patient with me while I was trying to make up my mind of whether to buy a used car vs a new car and showed me options for both. It to More

by ALPENTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ijomah
Nov 23, 2016 -

Hoffman Honda responded

Hello ALPENTA, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that Charles was very patient and informed you of all your options so that you could decide which vehicle would be best to suit all your needs. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Let us know anytime you have any further questions or service needs. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

August 26, 2016

The usual dealer experience long, expensive and inflexible. The facility is very nice and of course it is a dealer so you have qualified people working on your vehicle. The downside is the people are very infle More

by RPMPRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Audia
August 25, 2016

First service after purchase I was listened to and my concerns were heard--nice change--so would reccommed going and asking for Dave ask him to wear his dog tie. More

by REYNOLDS_HARRY_W
Recommend Dealer
Yes
Employees Worked With
David Biolo, Anthony Audia
Nov 23, 2016 -

Hoffman Honda responded

Hi REYNOLDS_HARRY_W, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Dave and the team listened to your concerns and addressed them to your satisfaction. Thank you for your recommendation and we look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 25, 2016

Great Oil Change Came in without an appointment but still had a speedy oil change. Thanks for keeping my car in good tunning order. Thanks, thanks, thanks thanks.. More

by PAULA M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 16, 2016 -

Hoffman Honda responded

Hello PAULA M, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team provided you with prompt service despite you not having an appointment. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2016

They can change a tire. During a recent trip to the CSA, vandals put nails in two of my tires. I did not realize this at first. Shortly thereafter, one of the tires blew out More

by ADC0317
Recommend Dealer
Yes
Employees Worked With
I do not recall.
Nov 23, 2016 -

Hoffman Honda responded

Hello ADC0317, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize that the work to replace your tires took longer than expected, however we are pleased to read that our team was able to catch the second nail in your tire and replace the blow out one with a proper one. We value our customers and appreciate the time you took to provide us with your feedback as we are always working on improving our processes. See you next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2016

Consistent good service Been a customer for at least 10 years. I go there for all my auto needs. From buying a car to car maintenance they have always been courteous. More

by GAMERCREATIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Anthony Audia, Janetta Marrero, Robert Gorski, Jim Berube
Nov 23, 2016 -

Hoffman Honda responded

Hi GAMERCREATIVE, Thank you for continuing to trust Hoffman Honda with your vehicle service needs, we are pleased to hear that you have been our customer in both sales and service for the past 10 years and that our staff has always been courteous. We value our customers and we are dedicated to providing them with an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 24, 2016

Friendly, Professional, Thorough I first contacted Hoffman Honda about replacing a recalled passenger side airbag. I'm from out of town on a long term visit to my 90 year old father a More

by LINDAMERTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve gestured me into the garage, welcomed me, and escorted me into see the my service contact., Janetta Marrero
Nov 23, 2016 -

Hoffman Honda responded

Hi LINDAMERTZ, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to hear that Janetta and the team addressed the recall with your passenger side airbag in a prompt, welcoming and caring manner. We value our customers and you safety and happiness with your vehicle are our priority. Please let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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