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Hoffman Honda

Canton, CT

4.7
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

August 19, 2016

Pleasant experience Janetta was very friendly and helpful in explaining what service my car needed. Arranging for me to have a loaner car for the day made my day without More

by ADDAVIDOFF61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Dec 06, 2016 -

Hoffman Honda responded

Hi ADDAVIDOFF61, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Janetta was friendly, helpful, and fully explained everything your vehicle needed. Thank you for your recommendation! We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the year ahead. See you again at your next appointment! sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

I always have a good experience at Honda. I find the service very friendly and professional. They answer my questions and concerns very well. I appreciate the checks they go thru even if I More

by duchess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Dec 06, 2016 -

Hoffman Honda responded

Hi duchess, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was friendly, professional, and answer all your questions and concerns. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Service dept The work was completed promptly. My car was ready at the time I was quoted. The service was throughly explained prior to the car being worked on. More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Dec 06, 2016 -

Hoffman Honda responded

Hi Natalie, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team provided you with prompt work and explained the service that your vehicle needed thoroughly before it was completed. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Quick, Friendly, Efficient I feel confidant when I bring my car to Hoffman that it will come back working great. The staff is friendly and helpful and got me in and out quickly. More

by MARCELLAJALBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorsk
Dec 06, 2016 -

Hoffman Honda responded

Hi MARCELLAJALBERT, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team was friendly and provided you with prompt service so that we could get you back out on the road again as soon as possible. See you again at your next scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Oil Change I had a good experience. However they were not pleased I didn't have an appointment. I now know for the future. Will bring my car back. More

by BlueHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Dec 06, 2016 -

Hoffman Honda responded

Hi BlueHonda, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team gave you an overall good experience. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Timely and Professional I was assigned to Rob Gorski for an oil-change. He was timely and professional. He took extra time to show me under the hood and suggested a plan to t More

by BVOLPE77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Dec 06, 2016 -

Hoffman Honda responded

Hello BVOLPE77, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Rob was professional, timely and took the extra time to show you what your vehicle needed. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

came in without an appointment My car's battery died at the supermarket. So after the car battery was charged up i drove to the dealership. They were able to take my car right awa More

by JNELSON011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Dec 06, 2016 -

Hoffman Honda responded

Hello JNELSON011, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that our team was able to take you in right away and replace your car battery for you in a prompt and professional manner. We are here for you anytime you need us and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

No Car to New Car in 2 Hours My wife and I found ourselves unexpectedly in the market for a new car after our daughters 1999 Mercury Marquis died and she was in immediate need of More

by GREG26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Jeff Berselli
Dec 06, 2016 -

Hoffman Honda responded

Hi GREG26, Thank you for choosing Hoffman Honda and providing us with your feedback about your recent visit. We are pleased to read that Jeff, David and the team were able to help you get the vehicle you were looking for and within your price range. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 18, 2016

Honda Oil Change Great experience from start to finish. The service dept. accommodated my delay from an early meeting that delayed by 1/2 hour and made sure I was ab More

by KJMAKATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Dec 06, 2016 -

Hoffman Honda responded

Hello KJMAKATI, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team provided you with a great experience and addressed all your concerns with your vehicle and answered all your questions in a fast and prompt manner so that we could get you back out on the road again as soon as possible. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 17, 2016

Class Act This was our second purchasing experience from Jeff Berselli within weeks. Jeff earned our trust during the first purchase and we returned to him beca More

by Wrxmnj1143
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Dec 06, 2016 -

Hoffman Honda responded

Hi Wrxmnj1143, Thank you for choosing Hoffman Honda and congratulations on your recent purchase. We are pleased to read that Jeff provides you with excellent customer service and all the information you need to make an informed decision on what vehicle would best suit your needs. We value you as our customer and we are dedicated to ensuring an experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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