Hoffman Honda

Patrick We had a great experience at Hoffman Honda. Jeff and Matt were very helpful in the whole process and without them I wouldn't have gotten a new car tha We had a great experience at Hoffman Honda. Jeff and Matt were very helpful in the whole process and without them I wouldn't have gotten a new car that day. More

My Experience at Hoffman Honda I had the pleasure of working with Eric Diaz while shopping for a car at Honda Hoffman in West Simsbury. Eric was great to deal with, he was friendly I had the pleasure of working with Eric Diaz while shopping for a car at Honda Hoffman in West Simsbury. Eric was great to deal with, he was friendly, courteous and most of all respectful of MY way of car shopping. While he did his best to get me to lease a car straight away but was mindful that I needed to do my own research before purchasing my lease with Hoffman. Sara in the finance area too was a pleasure to work with as well as everyone we met at the dealership. I bring all my cars for service at Hoffman and plan on future car purchasing at Hoffman too. Keep up the great work! More

Customer Service Was Excellent At this Visit The young man who greeted me was nice. Rob Gorski was very pleasant and professional. He answered my questions thoughtfully and completely and discuss The young man who greeted me was nice. Rob Gorski was very pleasant and professional. He answered my questions thoughtfully and completely and discussed the repairs I should consider during future service of my car. More

oil change and checkup Car processed quickly on arrival (despite Mark's absence), efficient attendance from service rep, (Anthony Audia), reasonable turnover time in the sho Car processed quickly on arrival (despite Mark's absence), efficient attendance from service rep, (Anthony Audia), reasonable turnover time in the shop, etc. etc., and so forth. More

Honda CRV Excellent, knowlegable, curtious staff that posses excellent customer service skills which made our purchase of a new CRV a most pleasant experience f Excellent, knowlegable, curtious staff that posses excellent customer service skills which made our purchase of a new CRV a most pleasant experience from beginning to the end when we drove it off the lot. More

Such a relief! I was shopping for quite a while, had been to several Honda dealerships in the area and left them all feeling very discouraged. It was a totally diffe I was shopping for quite a while, had been to several Honda dealerships in the area and left them all feeling very discouraged. It was a totally different experience at Hoffman - I really love my car and the process was pretty painless. More

Buying a vehicle? Ask for Mark Newcomer! I recently purchased a 2017 Honda Ridgeline. When I came to Hoffman Honda to see a Ridgeline up close and maybe even sit in it, I ran into salesman M I recently purchased a 2017 Honda Ridgeline. When I came to Hoffman Honda to see a Ridgeline up close and maybe even sit in it, I ran into salesman Mark Newcomer. I told him I didn't want to waste his time, because I wasn't sure I was ready to buy one, but I wanted to check it out. Mark was patient with me. He let me "kick the tires". He went and got the key and let me sit it the truck, fiddle around with all the gadgets and check out the in-bed trunk (very cool). He even let me take it for a drive, and it was the only one they had in stock. After a couple more visits to see the Ridegline and more detailed discussions with Mark, he told me that there was one that matched my wish list that was due into the dealership in a week. We agreed that he'd call me and I'd come look at it and take it for a spin. Then I could decide. Well, it came in two days later and I drove it and loved it. The next day I owned it. Not because Mark pressured me into buying it - he never pressured me. I just really wanted the truck and Mark made it happen. He made the buying process very very easy. No comments like "Oops! Forgot to tell you about the such and such fee". No bait and switch. Nope. No problems at all. Mark was knowledgeable about the Ridgeline, honest and upfront about all the costs involved and the availability and installation of options. Next time I'm in the market for a vehicle, I'll definitely ask for Mark Newcomer. Darren G. Canton, CT More

Oil Change Mr. Gorski was attentive to my previous issues and had the mechanics double check for oil leaks. Manny the mechanic did a great job too! Great staff Mr. Gorski was attentive to my previous issues and had the mechanics double check for oil leaks. Manny the mechanic did a great job too! Great staff at Hoffman Honda! More

aIrbag Recall 2012 CRZ Hoffman Honda offered an Enterprise rental for the time spent waiting for the airbag inflator part to arrive. I had a lengthy rental for 4 months, wh Hoffman Honda offered an Enterprise rental for the time spent waiting for the airbag inflator part to arrive. I had a lengthy rental for 4 months, which was billed to Hoffman Honda. Janetta was able to finalize the appointment with a replacement part in July for my car. Thank you. More

In, out, done Explained all necessary, called with many updates, exceptional service, priced it right. Dealt with in past, Mark Hutchinson go way out of his way to Explained all necessary, called with many updates, exceptional service, priced it right. Dealt with in past, Mark Hutchinson go way out of his way to make sure I was taken care off. More