Hoffman Honda

Get it in writing Overall the sales experience was good. They found the car I wanted, even with limited supply in the market. I walked out of the dealership with a ne Overall the sales experience was good. They found the car I wanted, even with limited supply in the market. I walked out of the dealership with a negotiated deal with payments close to my budget. When I took delivery, somehow the payments were higher by $50 even after putting more money down. My bad, I should have gotten it in writing the first day. More

Tricky problems solved I had two problems with my 2012 Honda Pilot which I bought used in August of 2015 from Hoffman Honda as a Certified Used Car. After 11 months the car I had two problems with my 2012 Honda Pilot which I bought used in August of 2015 from Hoffman Honda as a Certified Used Car. After 11 months the car's air conditioning started working intermittently, and at a certain rpm I would hear a metallic rattling noise from the engine. Hoffman's repair tech's ran the car until the A/C failed and found it was a faulty relay, the rattling noise was a loose heat shield in the exhaust system. They fixed everything in one day, for free under the warranty. I am very happy. More

Nice car, efficient deal Thanks to Alan Katz - I walked in looking the purchase a used Accord. The one I was interested in was already sold. So I drove away in a new Accord in Thanks to Alan Katz - I walked in looking the purchase a used Accord. The one I was interested in was already sold. So I drove away in a new Accord in the exact color and all the options I wanted. The whole process including the test drive, appraisal of my trade, paperwork with David, and prepping/detailing the new car took about three hours and went without a hitch. Thanks to the dealership wifi I was able to work while waiting. Thanks again Alen Katz for making this as painless as possible. Loce the car! More

Responsive and knowledgeable I recently had my CRV serviced at Hoffman in Avon, CT. The team was great. They were responsive and communicated updates at every step. All steps of t I recently had my CRV serviced at Hoffman in Avon, CT. The team was great. They were responsive and communicated updates at every step. All steps of the process went smoothly. Janetta knows her stuff! Two suggestions: - indicate one central desk for customers to check in when they arrive. - offer to email descriptions of work being proposed or discussed. More

Always good service Service was excellent, work was recommended and explained so I could understand it. There's a comfortable waiting area with a space to log into work a Service was excellent, work was recommended and explained so I could understand it. There's a comfortable waiting area with a space to log into work and get things done while I wait, stocked with coffee, TV and a kids room. More

Professional and courteous employees I was greeted as soon as I pulled up by a very friendly and energetic gentlemen. I was taken to service advisor Daniel Covalli who was friendly, prof I was greeted as soon as I pulled up by a very friendly and energetic gentlemen. I was taken to service advisor Daniel Covalli who was friendly, professional, and knowledgeable. Very clean dealership with a nice waiting room. I have been going here for a few years and will continue to do so. More

New car purchase Return calls and follow ups done as promised in a timely manner. Car was completely explained to me on pick up by Robert Oleskewicz and Sarah made p Return calls and follow ups done as promised in a timely manner. Car was completely explained to me on pick up by Robert Oleskewicz and Sarah made paperwork process a breeze More

Excelent service!!!! Great service in all departments!! Third Honda in a raw. I will never change car brands! Thanks to all. Great team work and great experience overall. Great service in all departments!! Third Honda in a raw. I will never change car brands! Thanks to all. Great team work and great experience overall. Congratulations for a well put team. More

Very positive experience! We returned to work with Jeff after first talking with him back in the Fall. His professionalism drew us back to purchase our new Honda from him. Hi We returned to work with Jeff after first talking with him back in the Fall. His professionalism drew us back to purchase our new Honda from him. His salesmanship was seemless and his knowledge of the product was exactly what we had hoped for. Our experience was delightful and easy. More