
Hoffman Honda
Canton, CT
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Regular service I liked that I wasn't pressured into getting unneeded service. All costs were up front. Fast and friendly people. Always have available times and in a I liked that I wasn't pressured into getting unneeded service. All costs were up front. Fast and friendly people. Always have available times and in and out quickly. More
Robert is the man . Very polite and knowledgeable. Very professional attitude. I actually enjoyed my interaction with him. I will absolutely be purchasing my is the man . Very polite and knowledgeable. Very professional attitude. I actually enjoyed my interaction with him. I will absolutely be purchasing my next Honda from Hoffman Honda. Wayne A. Parent More
Great service advisor Great experience with Jenetta, service advisor. She was very friendly and addressed all of our concerns. Superb communication as well! Handled all ser Great experience with Jenetta, service advisor. She was very friendly and addressed all of our concerns. Superb communication as well! Handled all service needs as well as body shop issue. More
Rob Gorski - great service advisor! I brought my leased Honda Civic in for its 25,000-mile check-up and oil change, and Rob was able to get me in and out in under an hour. Moreover, he I brought my leased Honda Civic in for its 25,000-mile check-up and oil change, and Rob was able to get me in and out in under an hour. Moreover, he and Sales Manager Jim Aiello, arranged for the service at no charge when they realized I had not been aware that my service contract had just expired. Now THAT's great service! More
Great Service.....as usual! From the time I pull in the garage, Mark starts things off with a smile and gets you to where is needed. From there, Robert took good care of what wa From the time I pull in the garage, Mark starts things off with a smile and gets you to where is needed. From there, Robert took good care of what was needed this time around. Great job as always and I feel comfortable this shop will get to the issue and get it resolved. I will be back....again and again! More
Customer service Rob was awesome. I called because I had a change in my schedule and he did his very best to accommodate my needs. I was very pleased. Rob was awesome. I called because I had a change in my schedule and he did his very best to accommodate my needs. I was very pleased. More
Accommodating Auto Service During an extremely busy time, Honda Service personnel fit me in for an oil change and inspection - with a smile and ultimate job well done. The staff During an extremely busy time, Honda Service personnel fit me in for an oil change and inspection - with a smile and ultimate job well done. The staff listened and accommodated my request in a professional and friendly manner. A shout out to the techs in the garage because they are obviously doing something right, too. You never see them, but it's not like the Keebler elves are back there making cookies - there are skilled mechanics the garage servicing my car so that it runs flawlessly. One more comment - the complimentary auto wash is much improved. No more little dried water stains all over the car body and windows after service. Used to be that I'd rather not have them hose down the car because it would look worse than when it went in. The car exterior looked clean and blemish free when I drove away Wednesday afternoon. More
Excellent Satisfied completely with the scheduling of appointment and timing and quality of work and experience with the service advisor. Drop off and pick up h Satisfied completely with the scheduling of appointment and timing and quality of work and experience with the service advisor. Drop off and pick up had no delays. More
Oil change First oil change on new lease. This is my third lease from Hoffman Honda. Part of the reason I keep coming back is the quick, efficient and friendly s First oil change on new lease. This is my third lease from Hoffman Honda. Part of the reason I keep coming back is the quick, efficient and friendly service department. More
Friendly Dependable Service We've been customers since 2006. We have found the staff friendly and easy to work with. Service has been dependable. We rely on the service depart We've been customers since 2006. We have found the staff friendly and easy to work with. Service has been dependable. We rely on the service department to keep our vehicles in safe running condition. More