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Hoffman Honda

Canton, CT

4.7
1,790 Reviews
When you choose HoffmanHonda, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Hondais here to help.
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40 Albany Turnpike

Canton, CT

06019

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Showing 1,790 reviews

July 22, 2016

We had a great Sales person David. We had a great Sales person David was friendly and very helpful. We love our new car and want to thank David, Matt Sarah and staff. More

by GUINZOGRAMMY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Biolo, Sarah Klass, Matt West
July 22, 2016

Great experience. My experience with the service department on this latest visit was excellent. This Honda dealership has provided consistently good service since we pu More

by BUZZGEO
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
July 21, 2016

Professional and courteous employees I was greeted as soon as I pulled up by a very friendly and energetic gentlemen. I was taken to service advisor Daniel Covalli who was friendly, prof More

by BN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
July 21, 2016

Top of the line customer service My CRV had its airbags recalled in early spring. As soon as I heard, I took the car to Hoffman Honda and met with Rob. He did everything possible to m More

by LITTLERUPPERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
July 21, 2016

Rude from the start Service here has continually declined over the last 5 years. I'm happy with the overall repairs and maintenance but the customer service is terrible. More

by ERICADYNDIUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Covalli
Aug 02, 2016 -

Hoffman Honda responded

Hello ERICADYNDIUK, Thank you for choosing Hoffman Honda service. We sincerely apologize for the frustrating experience you had with us recently. Our team is committed to providing an exceptional experience at every visit and what you describe is not the standard we uphold at our Honda store. I understand that you have spoken with our new Service Manager, Jim Berube who apologized and helped clarify your concerns to your satisfaction. We look forward to showing you a superior experience in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2016

Very positive experience! We returned to work with Jeff after first talking with him back in the Fall. His professionalism drew us back to purchase our new Honda from him. Hi More

by JTBRINKERHOFF
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Jeff Berselli
July 20, 2016

Always good service Service was excellent, work was recommended and explained so I could understand it. There's a comfortable waiting area with a space to log into work a More

by GZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
July 20, 2016

Tricky problems solved I had two problems with my 2012 Honda Pilot which I bought used in August of 2015 from Hoffman Honda as a Certified Used Car. After 11 months the car More

by JFLAPENTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
July 20, 2016

Get it in writing Overall the sales experience was good. They found the car I wanted, even with limited supply in the market. I walked out of the dealership with a ne More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ijomah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrrell Dabrowski, Terry Schnurr, David Ezedine
July 20, 2016

Nice car, efficient deal Thanks to Alan Katz - I walked in looking the purchase a used Accord. The one I was interested in was already sold. So I drove away in a new Accord in More

by Granby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Alan Katz
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