Hoffman Lexus
East Hartford, CT
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Have been buying new Toyotas from the Hoffman family for over 20 years. Purchased our first Lexus recently at their new showroom in East Hartford. Tom Ryan is the most experienced sales manager I've ever de over 20 years. Purchased our first Lexus recently at their new showroom in East Hartford. Tom Ryan is the most experienced sales manager I've ever dealt with; knowledge of the vehicle, specs, operation, service requirements. Left feeling that we got a great vehicle for a fair price. Kudo's to Brad. More
We stopped at Hoffman Lexus several weeks ago as we were beginning our search for a new car. We were introduced to our sales consultant Ryan Mendez and began a great experience of gaining information and pu beginning our search for a new car. We were introduced to our sales consultant Ryan Mendez and began a great experience of gaining information and purchasing a new car all in one day! Ryan couldn't have been more helpful or informative and made the process of trading in an old vehicle and purchasing a new one very easy. When we picked up our new Lexus, Ryan spent a great deal of time with us explaining all the details of the car. When I popped in to the dealership a week later with a large scratch someone had put on the side of my car, Ryan brought it in immediately and had it buffed out and beautifully restored to it's new condition. We have nothing but great things to say about the Hoffman dealership and how we were treated as new customers. We would certainly return in the future. More
I have dealt with Hoffman Lexus for the last 15 years. This is my sixth Lexus automobile and Tom has been the Sales Rep on my last four. He listens to his clients needs and meets their expectations. I hop This is my sixth Lexus automobile and Tom has been the Sales Rep on my last four. He listens to his clients needs and meets their expectations. I hope he's around for my future leases. He is real pro and has the awards to prove it. More
My Lexus IS 300 was totaled by a hit and run driver. We wanted another Lexus because that is what I believe saved our lives. We have two children in college and we had a budgeted figure in mind as to what wanted another Lexus because that is what I believe saved our lives. We have two children in college and we had a budgeted figure in mind as to what we could afford. We went to one dealership and they did not have a used Lexus IS 250 that met our needs. Either too expensive or too much mileage. When we went to Hoffman's,Ryan considered all of our needs from the start to finish. He took the time and care we needed to make an informed decision. We left with a car that day! I would go to him again and I would recommend him to anyone. More
My wife and I just purchased a used Lexus 350 from Tom Ryan and Hoffman Lexus and we could not have been more pleased with the total sales experience. He was willing to work with use to make sure the figu Ryan and Hoffman Lexus and we could not have been more pleased with the total sales experience. He was willing to work with use to make sure the figures worked to our needs and he placed no pressure on us at all. We have purchased a number of vehciles over the years and the experience that we had with Mr. Ryan and Hoffman Lexus was by far the best we have ever experienced. As you can see, Tom Ryan went out of his way for us and the experience left us with total appreciation for Tom Ryan and Hoffman Lexus efforts in putting us in the vehcile of our choice. More
What a great experience my husband and I had with this Lexus dealership. This is my 2nd Lexus that I have bought from this dealership and I would definitely do it again. Don and the other sales personally Lexus dealership. This is my 2nd Lexus that I have bought from this dealership and I would definitely do it again. Don and the other sales personally went out of their way to help us and make us welcome and comfortable. More
My Sales representative was Ron Brunelle, he did an excellent job helping me on my new lease on my Lexus RX 350 2011. He was warm, friendly and explained everything in a very efficient way. When I le excellent job helping me on my new lease on my Lexus RX 350 2011. He was warm, friendly and explained everything in a very efficient way. When I left with my new Lexus I new just about everything I needed to know to operated my new lexus in the most efficient way. Ron also was very professional, considerate and respectively. I would reccomend Ron and Hoffman Lexus to any of my friends. Shari Most More
We have purchased three cars at Hoffman Lexus and have been pleased with the car and the purchase experience each and every time - they actually make the "task" of purchasing a car enjoyable and exciting. been pleased with the car and the purchase experience each and every time - they actually make the "task" of purchasing a car enjoyable and exciting. They have always been respectful of my time, fair on price, and well versed in everything we've needed. More
I just purchased a used BMW from Tom Ryan and Hoffman Lexus and I could not have been more pleased with the total sales experience. Neither Tom, nor his manager (Kevin), nor his finance person (Al) pres Lexus and I could not have been more pleased with the total sales experience. Neither Tom, nor his manager (Kevin), nor his finance person (Al) pressured me or tried to strong-arm me into buying or leasing a new Lexus or more expensive used vehicle. Moreover, their asking price on the car was very competitive; while we did engage in some negotiations, I new going in not to expect a whole lot of movement on their sale price. I was very pleased when they allowed me to have the car taken to my personal mechanic for an inspection. In fact, they had one of their guys drive the car to the mechanic and wait while we inspected it. As you can see, Tom and his team really went out of their way for me and I will be sure to recommend them to my family and friends in the future. More
Ron did a very nice job of explaining the car (hs250s), its features, as well as the dealership itself. I was very satisfied in working with Ron and felt overall the expereince was very positive. Ron ope its features, as well as the dealership itself. I was very satisfied in working with Ron and felt overall the expereince was very positive. Ron operated well under pressure as he had 3 hours to prep and ready the car for my pickup. I am pleased with Ron and the dealership overall. Jeff Hughes More