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Hoffman Lexus
East Hartford, CT
1,625 Reviews
When you choose Hoffman Lexus, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Lexus is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 1,625 reviews
March 22, 2025
The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. More
by sharianbsingh
Employees Worked With
March 06, 2025
Very accomodating . explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony More
by Rkoc4215
Employees Worked With
Anthony
March 06, 2025
Relaxed atmosphere. No pressure. Friendly great interaction answered all questions and concerns . Felt like I was having conversation with friend No pressure. Friendly great interaction answered all questions and concerns . Felt like I was having conversation with friend More
by Rkoc4215
February 27, 2025
Service operator was very courteous. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. More
by Powerhouse
Employees Worked With
Santiago
February 19, 2025
I received Excellent service when I bought my new car. Every person I dealt with was polite and informative. Every person I dealt with was polite and informative. More
by Jbwry49
February 05, 2025
Well organized best car buying experience ever and I have owned like 20 new cars in my lifetime dealership is awesome Steve was great Al Ramos was the best finance guy ever no pressure I felt he was honest a owned like 20 new cars in my lifetime dealership is awesome Steve was great Al Ramos was the best finance guy ever no pressure I felt he was honest and truly looking out for our best interest and needs thank you to Al and Emerson very polite and informative if I ever buy another vehicle it will be thru a Hoffman dealership More
by Dblacksr
January 20, 2025
Just picked up my 2025 Lexus from Hoffman! Ben was amazing to deal with! No pressure, no sales antics, just straight business with a side of pleasure! Drove 1.5 hours away, bypassing all ot Ben was amazing to deal with! No pressure, no sales antics, just straight business with a side of pleasure! Drove 1.5 hours away, bypassing all other Lexus dealers because Hoffman gave me an incredible price that couldn’t be beat. I highly recommend Hoffman! Thanks Ben! More
by Djamor22
January 08, 2025
Fast and comfortable environment. Well informed and friendly service received from service advisor and the dealer. Well informed and friendly service received from service advisor and the dealer. More
by Gps
Employees Worked With
January 08, 2025
Tom was great in offering exceptional customer service while assisting me with my purchase. The sales team worked together for a very smooth and simple completion of all areas of my experience! while assisting me with my purchase. The sales team worked together for a very smooth and simple completion of all areas of my experience! More
by lbmacclain
