Hoffman Lexus

Roy Angus took very good care of me and my car and kept me up on things. me up on things. More

Courteous,Considerate Friendly Thoughtful Kind Knowledgeable EXPLAIN CLEARLY SO YOU COULD UNDERSTAND! Punctuate and Precise Knowledgeable EXPLAIN CLEARLY SO YOU COULD UNDERSTAND! Punctuate and Precise More

This dealership went above and beyond our expectations for our recent service visit. Monica was a pleasure to work with on providing a loaner car and arranging for the technology expert to connect our pho for our recent service visit. Monica was a pleasure to work with on providing a loaner car and arranging for the technology expert to connect our phones to the Lexus app. More

Roy was very professional in getting my safety recall updated in a great timely manner instead of taking a loaner vehicle. The waiting area was comfortable, and having an array of hot beverages plus list updated in a great timely manner instead of taking a loaner vehicle. The waiting area was comfortable, and having an array of hot beverages plus listening to tv or surf on the phone. Roy and the Lexus team had addressed any issues I had with my Lexus. Thank you. More

Hoffman Lexus is the best dealership. I have been a customer for 17 years and have never been disappointed with their staff or workmanship. They are number 1 in my book. I have been a customer for 17 years and have never been disappointed with their staff or workmanship. They are number 1 in my book. More

Purchased a car at this dealership on 8/5/23 and still waiting on them to have it registered. Never seen service so poor, no communication about what is happening and always voicemail before someone calls waiting on them to have it registered. Never seen service so poor, no communication about what is happening and always voicemail before someone calls back. To Date still no registration and provided them all the required information. More

We chose Hoffman Lexus to do diagnostic testing of the electric system on our RX400A. It was hard starting over a number of days and because of high mileage on the car we were concerned it was a hybrid electric system on our RX400A. It was hard starting over a number of days and because of high mileage on the car we were concerned it was a hybrid batteries. Dan S. our service consultant was excellent! He listened and recorded our concerns. Offered a couple of scenarios as to what it might be but assured us the technician would run some tests and advise the problem. Dan kept us posted and later advised it was the start battery that was the issue not the Hybrid batteries. Very pleased with the service and support from Dan and Hoffman Lexus. Will recommend them to family and friends More

I have been using Hoffman Lexus for about 5 years and have always found them to be honest and knowledgeable. have always found them to be honest and knowledgeable. More

Poor communication Inaccurate estimates Short job turned into week plus job and unable to get a loaner or my car back for first 3 days turned into week plus job and unable to get a loaner or my car back for first 3 days More

I wasn’t able to produce a coupon to apply to my service and Matt found a discount that would apply. and Matt found a discount that would apply. More