
Hoffman Lexus
East Hartford, CT
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90 K service Service people and the service rep, especially Bob DiNapoli, did an outstanding job. Found some issues I was not aware of and took care of them at a Service people and the service rep, especially Bob DiNapoli, did an outstanding job. Found some issues I was not aware of and took care of them at a very reasonable price. More
97,000. Mi. Service I am very pleased with the way my car was serviced and especially pleased with the way Ms. Pelletier handled everything. She couldn't have been more I am very pleased with the way my car was serviced and especially pleased with the way Ms. Pelletier handled everything. She couldn't have been more responsive and helpful. Whoever did the service also did a great job and the car seems to be much more responsive than ir was prior to the service. More
Very Happy Hoffman Lexus exceeded our expectations in all regard. Our sales agent was diligent in seeing that everything promised was delivered. The financial Hoffman Lexus exceeded our expectations in all regard. Our sales agent was diligent in seeing that everything promised was delivered. The financial agent made the transaction as painless as possible, and the service department put the car in top shape, so when we drove away, we were satisfied customers. Follow up on a couple of minor points a day or so later was prompt and efficient. We turned to Hoffman this time, because the dealership had treated us so well over the past 14 years when we took an earlier Lexus, purchased elsewhere, for servicing when we were in the area. More
Nice, caring, knowledgeable and patience Tom is a fantastic individual. He was very kind to my retired parents throughout their entire car purchasing experience. He took his time with my mot Tom is a fantastic individual. He was very kind to my retired parents throughout their entire car purchasing experience. He took his time with my mother and made her feel comfortable. After years of buying cars, I would probably say Tom is one of the best in the business. Although gentle is not a word generally associated with car salesperson, that adjective best describes his demeanor. I would highly recommend Tom Ryan to anyone. Due to his stellar behavior, my next Lexus will be purchased through him as well. More
Satisfaction Been with Hoffman (Sales & Service) at this location since 1990. I'm HAPPY! Always taken care of as a princess. Will stay at this location and deale Been with Hoffman (Sales & Service) at this location since 1990. I'm HAPPY! Always taken care of as a princess. Will stay at this location and dealership. More
Excellent! The Hoffman Group is the place to go to when making your purchase. The name and product speaks trust. The moment you walk in the door you feel comfort The Hoffman Group is the place to go to when making your purchase. The name and product speaks trust. The moment you walk in the door you feel comfortable, it doesn't matter if you're there for the service department or the showroom everybody is important. First impressions really matter and The Hoffman Group are first class. I will always bring my business there. My sales professional was excellent from start to finish. Thanks again! More
Great service! From the moment I got there everyone was extremely cordial. I don't know anything about cars so everyone was nicely explained to me. Sarah was excel From the moment I got there everyone was extremely cordial. I don't know anything about cars so everyone was nicely explained to me. Sarah was excelente and very patience More
Wonderful The sales person who helped me, Kevin was exceptional. Was not pushy and got me the exact car I wanted. Kevin is very personable and great. The sales person who helped me, Kevin was exceptional. Was not pushy and got me the exact car I wanted. Kevin is very personable and great. More
Warranty work Fixed my problem. My auto wiper blades were not working so Hoffman Lexus set it correctly. I had come in the week before and 3 people looked at it Fixed my problem. My auto wiper blades were not working so Hoffman Lexus set it correctly. I had come in the week before and 3 people looked at it, but could not solve the problem. More
all around great people Between the salesmen and the finance office, these guys are great to work with. I defenetly would refer these guys to anyone. Karan was great to work Between the salesmen and the finance office, these guys are great to work with. I defenetly would refer these guys to anyone. Karan was great to work with More