
Hoffman Toyota
West Simsbury, CT
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Great service Professional and efficient. They did a great job. I used a May promo, and got what I asked for. The car was washed, and looked great. Professional and efficient. They did a great job. I used a May promo, and got what I asked for. The car was washed, and looked great. More
Just been to Car dealership heaven Awesome facility with even more awesome people in it. Hoffman Toyota is a great dealership; and of all the dealerships I have visited (15 in all) the Awesome facility with even more awesome people in it. Hoffman Toyota is a great dealership; and of all the dealerships I have visited (15 in all) they are the flagship. that is it; plain and simple. My experience leasing a Toyota Rav4 was in fact enjoyable contrary to the norm. Larry Valenta and James Fappiano were exceptional, class-act all the way. they are great guys with flawless performance. and to Whom is or will be reading this review, you don't have to take my word for it, just pop-in at Hoffman Toyota and meet these chaps (you don't have to buy a car)... they are just that GREAT. GOOD WORK FELLAS... KEEP IT UP.... THE WORLD COULD USE MORE GREAT PEOPLE LIKE YOU. Note for Hoffman owners: Consider establishing a "Hoffman University for auto dealerships" so you school the rest of the dealerships on the following (in this order): Business Ethics, Integrity, Honesty, relationship building, and the art of doing business. Keep raising that bar up... other dealers should follow your footsteps. Cheers More
Excellent We have Mike Fitzgerald take care of our car and he does an excellent job. Our Highlander always comes back to us in excellent shape when he is in ch We have Mike Fitzgerald take care of our car and he does an excellent job. Our Highlander always comes back to us in excellent shape when he is in charge. He always does what's best for us and our car. It's always an excellent experience with Mike! Thanks, Laura & Richard More
Great staff, great service! Keith was a lifesaver when getting my Toyota Matrix fixed recently. Between helping with my insurance company, keeping me posted with phone calls, and Keith was a lifesaver when getting my Toyota Matrix fixed recently. Between helping with my insurance company, keeping me posted with phone calls, and the thorough work done on my vehicle - I have to say this is, by far, one of the most accommodating and eady to work with service centers I've ever dealt with. Thanks to the entire staff for doing a stellar job! More
Overall experience From the beginning starting w Wendy the Internet sales specialist, to Ednei, Jamal and support from the manager. I must say I am very satisfied. They From the beginning starting w Wendy the Internet sales specialist, to Ednei, Jamal and support from the manager. I must say I am very satisfied. They all worked very hard and diligently,there was no haggling and feeling pressured. I am so thankful for all of their help!! More
ToyotaCare service Mike was courteous and called me when my 1 year ToyotaCare service showed that there was a larger issue that needed attention. The car needed to stay Mike was courteous and called me when my 1 year ToyotaCare service showed that there was a larger issue that needed attention. The car needed to stay a few extra days. It was vonpleted in time and without issue. More
Best Experience Under my particular circumstances and time constraints, the staff was very cordial as they diligently worked to select the right car and to quickly pr Under my particular circumstances and time constraints, the staff was very cordial as they diligently worked to select the right car and to quickly process the sales transaction. My first point of contact Tyrrell Dabrowski who could not have been more responsive and respectful of what I needed in this transaction. Julio Sosa demonstrated the very best of customer service and was very knowledgeable about each vehicle I test drove. It was evident that he took into consideration what I was looking for in a car by ultimately selecting the perfect fit for me. Despite arriving at the dealership after 6 pm, I enjoyed working with Jamal Alkatib was so patient as he completed all the required paperwork and registration so that I could leave driving my new car. This team was exception and made the car buying experience seamless and enjoyable. I would highly recommend them again to colleagues and friends. They are the best. More
oil cange I needed to be out in a hurry, I asked my service man to please rush my oil change. He did and I was out quickly. Thank you. I needed to be out in a hurry, I asked my service man to please rush my oil change. He did and I was out quickly. Thank you. More
Great as always I just needed a situation assessed but they were quick and professional. And when I winced at the price my service guy could not have been nicer. I just needed a situation assessed but they were quick and professional. And when I winced at the price my service guy could not have been nicer. More
Perfect Brought 2004 Avalon in for recall. Everything was perfect, estimate was 2.5 hours and done in less than 2. Complimentary car wash was a bonus. Thank y Brought 2004 Avalon in for recall. Everything was perfect, estimate was 2.5 hours and done in less than 2. Complimentary car wash was a bonus. Thank you More