Holiday Ford

Qick Easy and Friendly we had already setup most of the intricacies of buying the car over the phone. we were the last customers for the day but they were patient and treat we had already setup most of the intricacies of buying the car over the phone. we were the last customers for the day but they were patient and treated us like we were their first. Vicki was great making, things easy and simple and was accommodating of mistakes made on our part. Thanks for being awesome and patient. More

Great Customer Service I recently purchased a vehicle from Michael and Vicki Timpson in the internet department. I am very satisfied with the service they provided and have I recently purchased a vehicle from Michael and Vicki Timpson in the internet department. I am very satisfied with the service they provided and have zero complaints for the dealership at all. You will want to use Justin McFadden for your financing because the other finance person is very non customer service oriented. More

Easy and fast I left a message at the dealership on Sunday received a call on Monday my new truck was delivered to my home on Tuesday at 815AM I left a message at the dealership on Sunday received a call on Monday my new truck was delivered to my home on Tuesday at 815AM More

Fantastic Experience! From the moment I was interested in making a vehicle purchase to days after the sale, Vicki was ready to answer any questions I had. She allowed me p From the moment I was interested in making a vehicle purchase to days after the sale, Vicki was ready to answer any questions I had. She allowed me personal time to explore the selection I had narrowed my choice to. This gave me the opportunity to sit in the car and reach that zing moment when I new I had found the right one! While working different angles to maximize my rebates, bonuses, cash back, etc..., Vicki took the time to explain how she arrived at each total. Her quick calculations were within a few pennies of what was officially financed! Albeit a list of add-ons was presented to me, there was no pressure in attempting to up-sell me features that I could also get. The amount of time Tom took to go over the new vehicle and all its features was well worth it! Although I am technically inclined; new cars have an amazing amount of information that is best learned before starting to drive for the first time! All my questions were answered, even one that had to be responded to after I left the dealership! Now that is caring! It has been a week now and I am overjoyed that I found my new vehicle and that Vicki helped make it happen! I have been recommending the Timpsons as the people to talk to if they are interested in a new Ford. I am also recommending Rob Marshall to talk to for service needs. This dealership has a fantastic team! More

Best car dealership experience I've ever had! The salesman and saleswoman were very responsive, understood my needs and were very knowledgeable. No haggling needed, gave me the best price on my tr The salesman and saleswoman were very responsive, understood my needs and were very knowledgeable. No haggling needed, gave me the best price on my trade in and initially offered the best price for the new vehicle. The finance department also understood my needs and were not pushy. Overall an extremely pleasant and efficient experience. Recommend this dealership to everyone. I worked with Vicki and Michael Timpson, great and honest people. More

Great dealership says DW of Texas Vicki Timpson was the salesperson and she was great! No pressure to buy other add-ons or other costly plans. Was worth driving 3 hours to buy from th Vicki Timpson was the salesperson and she was great! No pressure to buy other add-ons or other costly plans. Was worth driving 3 hours to buy from them. Justin was the finance manager and he was super! Wish all vehicle dealerships were like theirs. More

Quick and Easy Easy, simple, no hassle transaction. No hidden surprises, everything was exactly as stated. Will definitely refer this dealership to our family and f Easy, simple, no hassle transaction. No hidden surprises, everything was exactly as stated. Will definitely refer this dealership to our family and friends. Certainly worth the 5 1/2 hour drive! More

Horrible experience The worst dealership I have ever experienced. Took over a month and numerous phone calls to get our paperwork. Ended up having to pay late fees on our The worst dealership I have ever experienced. Took over a month and numerous phone calls to get our paperwork. Ended up having to pay late fees on our tag because of it. It's been 3 months and they just started calling because they dropped the ball on rebate paperwork. When asked why it wasn't asked for BEFORE we purchased the car and why it was just now such a big issue since we sent all paperwork they asked for already Michael called me "a little snit" and hung up. Then proceeded to call my husband and tattle on me for "uncooperative". I've told many people to come here and purchase a car in Oklahoma but now I will never recommend them. I've never been called a name and hung up on from someone I gave business to. You have been warned. More

Holiday Ford - Thumbs Up Michael and Vicki were great to work with. They answered all my questions, quickly and we did the deal without even having to come into the dealershi Michael and Vicki were great to work with. They answered all my questions, quickly and we did the deal without even having to come into the dealership. The VP of finance called and helped us with a few things that we'd never thought of, and found a way for us to save a little more money. I will be working with them again on future purchases. More

Michael Timpson worked hard to find the car that we wanted, Michael worked diligently to maximize our financial situation to get us the best bang for our buck. The assistant, Tom, was awesome to drive us to th Michael worked diligently to maximize our financial situation to get us the best bang for our buck. The assistant, Tom, was awesome to drive us to the off site location to view cars available, educate us on the Focus' options and usage. Even though they were VERY busy, they made us feel as if we were the only customers on the lot. Stewart in the finance dept., was also very diligent to find us the best financing and made the finalization of the deal very easy. I would HIGHLY recommend this dealership. More