Hollingsworth Richards Ford

"EXCELLENT SERVICE" My experience at Hollingsworth Richards Ford was above and beyond my expectations. It was truly a pleasure to work with Daniel Arceneaux. He provided My experience at Hollingsworth Richards Ford was above and beyond my expectations. It was truly a pleasure to work with Daniel Arceneaux. He provided great customer service from the moment I walked through the door. Daniel’s pleasant personality, knowledge and professionalism was truly amazing! I was totally impressed with his honesty and straight-forward sales approach. He made sure I comfortable and totally satisfied with my purchase from beginning to end. Thanks again Daniel for all of your help and I would definitely recommend you to family and friends! More

Best Service!! Hollingsworth has the best service! My salesman was very knowledge on their inventory and made me feel like a valued customer. I would recommend thi Hollingsworth has the best service! My salesman was very knowledge on their inventory and made me feel like a valued customer. I would recommend this dealership to anyone looking to purchase a new or used vehicle. More

Dealer Ship that Goes the Extra Mile I have been looking for a specific 2015 F 150 XLT model ford. I was about ready to give up until I went to Hollingsworth Richards Ford. They did not h I have been looking for a specific 2015 F 150 XLT model ford. I was about ready to give up until I went to Hollingsworth Richards Ford. They did not have the truck on the lot but once they understood what I was looking for they took my search to another level. The Sales Manager and our Sales Person DeMarcus Ledet found the truck, arranged to have it delivered and arranged to have the accessories installed. What a great experience, What other dealers told me to believe was becoming impossible Hollingsworth made seem simple and easy. I highly recommend this Dealer ship, they go the extra distance for the customer. More

EXcellent Dealership I had a great experience at this dealership. The service was excellent and the sales manager Marlon, the GM Josh AND Quinn were great! Think Big! I had a great experience at this dealership. The service was excellent and the sales manager Marlon, the GM Josh AND Quinn were great! Think Big! Brian Maxwell More

Brought my vehicle in for service on a Friday morning. Was told I should hear something within the hour. Saturday still had not heard anything from them. Called around 10:00 a.m. and was told that my se Was told I should hear something within the hour. Saturday still had not heard anything from them. Called around 10:00 a.m. and was told that my service rep was out and he would get in touch with me Monday. I called back Monday morning around 10:00 and they still had not even looked at my trunk. I finally just went and picked my truck up. I'll take it to another dealer to have it serviced. I have never been treated like this before at any dealership and would highly recommend that you take your vehicle elsewhere for service. More

I have only used Hollingworth Richards Ford for their parts needs, but from what customer service, price, and help that I have received has been AWESOME! My parts salesmen was Brent Hudson, he was just a parts needs, but from what customer service, price, and help that I have received has been AWESOME! My parts salesmen was Brent Hudson, he was just as friendly when I picked up my part as the first time I went in to order it. Great help! Would and have recommend the parts department to all of my family and friends. More

I entererd the dealership looking for assistance regarding the purchasing of a new Ford Explorer. The salesman I worked with was nothing but informative and helpful. The prices were very reasonabl regarding the purchasing of a new Ford Explorer. The salesman I worked with was nothing but informative and helpful. The prices were very reasonable, and I felt the salesman was geniunely trying to help me. More

My experience at Hollingsworth's was above and beyond my expectations. Everyone I came into contact with was extremely friendly and helpful when I was looking for and purchasing my new Ford. Nick was wonder expectations. Everyone I came into contact with was extremely friendly and helpful when I was looking for and purchasing my new Ford. Nick was wonderful and gave me all of the information I needed in making my decision. I would definitely recommend this dealership in the future and hope to return myself! More

The dealership treated me very well during the sales The dealership treated me very well during the sales process, but after the sale is where the trouble starts. The very first problem was the payoff The dealership treated me very well during the sales process, but after the sale is where the trouble starts. The very first problem was the payoff of my trade-in. the check they sent the bank was $6 short so the bank contacted the dealership about the issue and the response was they would send another check. I only know this this because I checked two weeks after the sale to see if my truck had been paid off, it was not so I called the bank. I didn't worry about it because I thought the a reputable dealer would take care of it. Not so! The dealer never sent another check and the bank pulled another payment out of our checking account. You can imagine my response @#*%! If that wasn't enough one month later the state hasn't received anything from the dealer for registration. I only have three weeks left on the temporary tag then I will have to park it till this gets resolved. As of Nov.10th the state still doesn't have any paperwork from the dealer on my truck and they say they would overnight it. My complete disappointment in Hollingsworth Richards Ford after sale is makes me give this Dealer an F in customer satisfaction! I cannot recommend this dealer for anything! I must apologize to my sales man Marlin Glenn who did a great job, but the dealer sucks. I have bought several new cars over the last 20 years and I have never had any problems like this. All I can say is buyer beware! More

Worst Customer Service in Baton Rouge. Don't take your Worst Customer Service in Baton Rouge. Don't take your car there. Take it to any other Ford Dealership in Baton Rouge. Called before dropping off v Worst Customer Service in Baton Rouge. Don't take your car there. Take it to any other Ford Dealership in Baton Rouge. Called before dropping off vehicle to see if they take Fuelman. They said they did. When we picked up - they would not honor Fuelman. More