Hollywood Chrysler Jeep

My first time using the “fastlane” oil change service and it was great! I came in Saturday mid morning and was done in less then an hour with no appointment! it was great! I came in Saturday mid morning and was done in less then an hour with no appointment! More

Great customer service professional service friendly knowledgeable associates and mechanics best auto shop I’ve ever experienced knowledgeable associates and mechanics best auto shop I’ve ever experienced More

I was looking for a place to have my oil and filter change before returning back home to Massachusetts. I passed by Hollywood Chrysler Jeep. Having a 2019 Dodge Charger with a Hemi engine I went back change before returning back home to Massachusetts. I passed by Hollywood Chrysler Jeep. Having a 2019 Dodge Charger with a Hemi engine I went back to this dealership the next day. I was so pleased with the service writer and techs that worked on my vehicle. They were so respectful to me and polite. I will always keep this dealership in my mind and return there for them to service my car the next time I am in Hollywood , Florida. More

Great experience from the moment I arrived. Joey was very knowledgeable and really turned things around after a bad experience at another location. Joey was very knowledgeable and really turned things around after a bad experience at another location. More

Always willing to work with the customer to help the cud get the vehicle and financing that they need. get the vehicle and financing that they need. More

Always appreciate coming for service with this team especially jose in service. Concierge team works fast and resolve all issues, each time. especially jose in service. Concierge team works fast and resolve all issues, each time. More

Very helpful and prompt. I have had great experiences there and really appreciate the service manager, Ricky. I have had great experiences there and really appreciate the service manager, Ricky. More

Very accommodating. Trust, when it comes to solve issues in your vehicle. Soo grateful with Joey,Mike Rick and Rebecca Excellent staff. Joey, my representative, you Trust, when it comes to solve issues in your vehicle. Soo grateful with Joey,Mike Rick and Rebecca Excellent staff. Joey, my representative, you are the best. Thank you all for excellent services. F N More

Honesty and kind Women like me easy to rip off. i thank you Hollywood jeep i thank you Hollywood jeep More

Carlos was very friendly and professional, but I did not give the full five stars because I feel as though the service dept. did not look thoroughly into my issue. I was told “for STARTERS” my radiator need give the full five stars because I feel as though the service dept. did not look thoroughly into my issue. I was told “for STARTERS” my radiator needed to be replaced for over $1,600, but that was not the issue for which I brought in my car. Dealerships get a bad reputation for a reason—especially when dealing with female customers; it is assumed we know nothing about our cars, so a neon sign goes off over our heads saying, “Take my money!” Quite honestly, my choice would have been to have had the problem diagnosed (likely for less than $200 than HCJ charged) at a different local garage, but this trip to Chrysler was my husband’s idea. I love that there is great communication via text (though I was told photos would be included, and I never received any), and all communication was prompt. Ultimately, I did not have the car serviced at the dealership; my husband decided to do the work, himself, but we believe the problem was incorrectly diagnosed. More