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Hollywood Chrysler Jeep

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.1
2,797 Reviews
Hollywood Chrysler Jeep stocks a great selection of both new and used vehicles for sale in Hollywood, FL. However, our reputation for selection and service has reached far beyond our home town and car shoppers from Fort Lauderdale, Miami, Coral Springs, Pembroke Pines and many other surrounding Florida areas turn to our dealership for all of their automotive needs! Our inventory ranges from all different styles and price points, so rest assured we have the perfect vehicle option for you! In fact, our dealership provides so much more than just a quality vehicle selection, we offer finance, repair and maintenance services in Hollywood, FL and for the surrounding areas as well. To add ease and convenience for any vehicle need, we encourage you to explore our website where we feature a lot of handy online tools that can save you time and money.
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2100 N State Road 7

Hollywood, FL

33021

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Showing 2,797 reviews

November 01, 2021

They don’t keep appointments because they are understaffed and overwhelmed but when they finally do the work they do it well and fairly More

by ELIANEROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Mike Dickman, Rick Ogle
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Nov 02, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your time and response. We will be here for any needs you should have in the future. Have a wonderful day!

October 30, 2021

Have always had a good experience with this dealership and have always brought my Jeep back here for service since I bought it 2009. More

by bearsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez., Rick Ogle
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Oct 30, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 29, 2021

Good service but the sales rep that helped me wasn’t the most honest person. More

by N81108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie
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Oct 29, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with feedback. We do apologize if you did not receive the top-level customer service you should expect from us. If you have any ongoing concerns, please feel free to provide your name, contact information, and nature of any concerns to social@hollywoodcj.com, and we will have a team member reach out to you directly to resolve them. Hope to hear from you soon.

October 29, 2021

They are very careless with their work ethics the people are nice enough but the work is trash More

by NATACHAMAGLOIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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Oct 29, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with your feedback. We do apologize if your recent experience did not match your expectations. As we always strive for 100% customer satisfaction, please allow us to work with you to turn around this situation into a more positive one. Please include your name, contact information, and nature of any concerns to social@hollywoodcj.com and we will have our team member speak with you to iron out any deficiencies. Hope to hear from you soon.

Oct 29, 2021 -

NATACHAMAGLOIRE responded

The first issue is that I was told it woukd take an hour..3 hours later never hearing from them (theyvsaid tgey would call when car is ready) when call..I call 5-6 times abd no one from service answered the phone ..reception transferred me to a different extension each time saying this person shoukd answer..then ..the change oil signal was still on when after the supposedly did an oil change..so when I told the service people they suggest I come back on other visit because they must have forgot and it was close to closing time... as if I woukd have to go back to dealership again for them to switch of signal..why not just do it then ..even though it was close to closing time they still had staff in the shoo and in service..just annoying

Oct 30, 2021 -

Hollywood Chrysler Jeep responded

Thank you for supplying additional details for the issue. Please feel free to speak with the General Manager, Josh Clinton to resolve this matter. His main number is 954-342-5183 and his email address is josh.clinton@hollywoodcj.com. Thank you!

Oct 31, 2021 -

NATACHAMAGLOIRE responded

How will he resolve? By me going back to the dealership again..lol..spending my time..my gas ..for them tondo what they were supposed to do.. Im fine..thanks

October 29, 2021

Did not get the systems re programmed other wise nice and pleasant staff will be back hope the coffee machine will be fixed it’s been more than 5 months now More

by petersomko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
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Oct 30, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your response! We will be here for any needs you should have in the future. Have a wonderful day!

October 28, 2021

It took three days just to change battery . Third time changing battery in two years . Not lastI got more than a year . More

by IMAD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
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Oct 28, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with feedback. We apologize if you have had ongoing issues with your vehicle and we are here to help. If you are unable to stop by our location, please include your name, contact information, and nature of any issues to social@hollywoodcj.com and we will be happy to connect you with our service team for a resolution. Hope to hear from you soon.

October 27, 2021

The customer service is amazing! Melisa did the best she can to satisfy our inquires. More

by pedro.gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
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Oct 27, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 27, 2021

After buying a car I’ve done all services at this dealership. My main complaint is the slow speed. 3 hours to change the engine oil is too much. More

by Alex D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Oct 27, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with feedback. We do apologize if the wait time for your recent vehicle service did not match your expectations. As we always strive to ensure 100% customer satisfaction and efficiency when you visit our sales or service centers, please know that we have forwarded your feedback to our executive team for review. They will make sure to correct any issues with lag in the service center. Thank you!

October 26, 2021

My experience with the salesman was amazing (Allen Anderson). He was kind patience and understanding now my experience with the finance person was completely different. He seemed friendly at first but More

by DANIEL.RODRIGUES118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Anderson
Report | Print
Oct 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with your feedback. We do apologize if your recent experience with us was not favorable for you. We always want to ensure that you feel welcome and comfortable when visiting our sales or service centers. As we always strive for 100% customer satisfaction, please let us help you with any concerns you may have. Please include your name, contact details, and nature of any concerns and we will be happy to have our executive team address them with you. Hope to hear from you soon.

October 23, 2021

Worst experience ever. My Jeep Cherokee is still not fixed ,, so sorry we bought from them More

by TONYLOBUE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Report | Print
Oct 23, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with some feedback. We do apologize for any inconvenience that you may have been experiencing from your recent issue. We would like to obtain a bit more information on your specific situation so we can correct any issues you may be experiencing currently. Please include your name, contact information and nature of any areas of concern to social@hollywoodcj.com and we will have a team member speak with you to resolve. Hope to hear from you soon.

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