Hollywood Chrysler Jeep

Absolute awesome professional service given to me by the dealership yesterday, when they did my oil change dealership yesterday, when they did my oil change More

The dealer included warranties in my contract without my knowledge. I have been trying to get answers since we bought the car 3 weeks ago and keep getting the run around. Horrible dealer. Stay away. knowledge. I have been trying to get answers since we bought the car 3 weeks ago and keep getting the run around. Horrible dealer. Stay away. More

Al & Michelle are awesome! They kept me updated about my Jeep via email & phone, they were kind and professiobal. Thank you! Jeep via email & phone, they were kind and professiobal. Thank you! More

Thank you guys All good about my jeep and now I’m Thank you guys All good about my jeep and now I’m waiting for my jeep finish to custom Thank you guys All good about my jeep and now I’m waiting for my jeep finish to custom More

Great Service. Waseem and the finance department were a delight to work with. Honest, fast but not rushed and very accommodating. delight to work with. Honest, fast but not rushed and very accommodating. More

My oil and general car inspection was quick, complete and very efficient even if we they had a lot of work that day. very efficient even if we they had a lot of work that day. More

Great customer service. Very efficient and personable. Love Lou! He worked very hard to get me what I wanted. Love Lou! He worked very hard to get me what I wanted. More

We paid for Diagnostic on a check engine light and we only told we need a new transmission. No details, no write up of what was checked. That seems extremely shady. only told we need a new transmission. No details, no write up of what was checked. That seems extremely shady. More

I went there because the service man said that I would need brakes soon. Waited a few months, made an appt at 0800, to find out that the appt was not to have my vehicle worked on, it was to only speak to need brakes soon. Waited a few months, made an appt at 0800, to find out that the appt was not to have my vehicle worked on, it was to only speak to the service man. I was called on the next day to say they were going to look at my vehicle and they did not. Went to pick my vehicle up on the 3rd day and was convinced to have them look at it. Was called a few hours later and was told that I needed brakes, rotors, differential fluid, brake fluid costing $1600.00 Declined the work, picked up my Jeep and paid $160.00 for them to do the check. The cashier was VERY NICE!! I brought my Jeep to another machinic and was told that I take great care of my Jeep and that I do NOT need brakes. Hollywood Jeep does gives out Smoking Tickets. Will never go back there again, Plus they could even fix the leak on my drivers door the previous time I went there. Sorry, I don't usually write bad reviews but this visit broke me down. More

Communication wasn't the best...I tried calling on several attempts to get an update on my car and no one was picking up the personal line or the general line. I had to physically go back to an empty several attempts to get an update on my car and no one was picking up the personal line or the general line. I had to physically go back to an empty Service department to get an update. Either way, I was happy with the turnaround for my car repair. I hope this is a sign of times to come because the service department hasn't been the best at HCJ. (This survey states "Rick' was my Service Dept rep but I had Melissa. More