Hollywood Chrysler Jeep

Peter Bassuk went above and beyond, great personality. I would recommend him ; definitely. Dave was nice too ( the finance department). That’s the kind of energy you need yo keep around would recommend him ; definitely. Dave was nice too ( the finance department). That’s the kind of energy you need yo keep around More

Service writer had to get so many approvals from Corporate! Had car a long time and rental cost me over $270.00 dollars other than that did well Corporate! Had car a long time and rental cost me over $270.00 dollars other than that did well More

Steven was very helpful, friendly, and fast kept in touch on the process of my jeep he kept his cool even when he seemed over whelmed and busy I should of bought him lunch on the process of my jeep he kept his cool even when he seemed over whelmed and busy I should of bought him lunch More

Great experience with Jake at Hollywood Chrysler Jeep. Got a great deal and got out of two cars a needed to get rid of into one good one. Thanks brother Got a great deal and got out of two cars a needed to get rid of into one good one. Thanks brother More

Service was great. Friendly and knowledgeable staff. I am a repeat customer and have never had a problem. I highly recommend Hollywood Chrysler Jeep for any service, big or small. a repeat customer and have never had a problem. I highly recommend Hollywood Chrysler Jeep for any service, big or small. More

If I could give zero stars I would. First I have had my van at this dealership many times since purchasing there. Each time I bring the van in I tell them all the same problems that the van has, and they a van at this dealership many times since purchasing there. Each time I bring the van in I tell them all the same problems that the van has, and they always fix just 1 thing, and say they can't duplicate the rest. I have requested numerous times for a phone call when this happens so that I can come in and show them. They never call and only tell me when I get there to pickup that they can't duplicate the issues. They didn't want the videos I have taken when the issues arise. The sad, part is that these are COMMON with the van and they say they know that. So I'm not sure where the problem or miscommunication is. My latest visit, I picked the van up yesterday, and was told that the warranty that I have doesn't cover the $38 a day I was told and instead only covered $28 (I have gotten rentals every time my van has gone in and never once did I have to pay anything), so I had to pay $70 plus $38 for the additional day being they cover only 7 days (the extra day was my fault and I understand that). So I had to pay $115.xx for something that should have cost me only $38. Anyway, I picked up my van yesterday after having the dash replaced for the second, maybe third, time and shortly after leaving I realize that my speaker that should be in the dash is just sitting in my door. I call and speak to Steve and let him know and he tells me that he's to busy this week and to try next Tue/Wed. I explain I can't do that as those days aren't good for me. He tells me that I can drop it off at 7am and pick it up at the end of the day and this doesn't work for me. I can't be without a van for the day and those times just do not work for me. I would have to miss work costing me even MORE money. After hanging up, the radio/ uconnect in the dash freezes and turns to a blue screen (this happened last time after having the dash replaced and they ended up having to replace the radio because of it) Once I got home I explained to my husband what had happened and he goes out to take a look and that's when he comes and shows me all the grease on the passenger door and door jamb area. He looks at the driver side and the same thing. I'm beyond mad and don't even want to have to go back let alone be stuck sitting at a dealership for the day for them to fix the issue. More

Excelente atención de Sergio, me ayudó a elegir un buen carro en excelentes condiciones y me explico muy bien todos los beneficios y cosas que podia hacer carro en excelentes condiciones y me explico muy bien todos los beneficios y cosas que podia hacer More

Rick was absolutely amazing! He got us in and out quickly, resolved our issue and provided great service. When dealing with him on the phone he checked to make sure our part was there before scheduli quickly, resolved our issue and provided great service. When dealing with him on the phone he checked to make sure our part was there before scheduling and called me back timely. More

Spoke over the phone regarding a pre owned auto. Although the auto was already well overpriced by $4000, travelled a long distance to complete purchase only to have Hollywood Chrysler Jeep pack the Although the auto was already well overpriced by $4000, travelled a long distance to complete purchase only to have Hollywood Chrysler Jeep pack the advertised price with $3,500 additional dollars of typical scam fees and dealer garbage added items like glass etching to this several year old car. Then they look at you with a straight face and state there is absolutely No Negotiation regarding their ridiculous behavior. $7,500 of profit on the buyer plus all their profit on the seller on this trade in.... wow... good luck with THAT business model. Florida is know for being the Wild West of Dealer fee rip offs... but this place is the KING. Buyer beware. A plane flight out of state for more ethical treatment and dealer fee caps of $150 will only cost you less than a $100 ticket. More

When I asked to cancel the extra options. No follow up, no call backs, there no email for any contacts either. Still waiting for answer no call backs, there no email for any contacts either. Still waiting for answer More