Hollywood Chrysler Jeep

As a whole they are not warm and inviting. When you walk in none of the workers greet you or ask if you need help. It is like you are invisible. When you walk in none of the workers greet you or ask if you need help. It is like you are invisible. More

2 days to change a battery. Poor customer service all around. Was not pleased at all Poor customer service all around. Was not pleased at all More

My Compass was acting strange and I brought it in to Rick and Bill with my rather lengthy concerns. Rick patiently listened, reassured me that everything would be looked at, and taken care of in a timely man and Bill with my rather lengthy concerns. Rick patiently listened, reassured me that everything would be looked at, and taken care of in a timely manner. More

Took me in right away with no appointment. Quickly did my oil change and service and I was on my way in under an hour. Quickly did my oil change and service and I was on my way in under an hour. More

Service was timely, waiting area is comfy. Service person pushed and pushed for additional services u didn’t want. Service person pushed and pushed for additional services u didn’t want. More

1+ hrs for wiper blades. Had to involve manager for proper service.Jen's absolutely terrible,she refused to install new blades because quote. "I didn't sell you a car with bad Had to involve manager for proper service.Jen's absolutely terrible,she refused to install new blades because quote. "I didn't sell you a car with bad blades" My car was purchased brand new 2 days prior with 8 miles. More

Great experience, all staff was accommodating and helpful! Ryan was great and I will refer friends and family to him! helpful! Ryan was great and I will refer friends and family to him! More

I have personally purchased over 20 vehicles of varying makes and HCJ is absolutely hands down the worst dealership I have ever done business with. Josh Clinton (GM) is condescending, rude and unprofessio makes and HCJ is absolutely hands down the worst dealership I have ever done business with. Josh Clinton (GM) is condescending, rude and unprofessional. He is also incompetent. HCJ sent all of the incorrect paperwork to me including an unsigned title which delayed the purchase significantly. Once they received their payment they stopped taking my calls and refused to register the vehicle despite being paid and contractually obligated to do so. I had to register the vehicle myself and Hollywood Jeep later refused to refund the registration fees. I DO NOT recommend buying anything from this dealer. More

Great dealership, I got my dream car. Very helpful staff. Would recommend to a friend Very helpful staff. Would recommend to a friend More

I spoke with cashier how very pleased with my experience with my car servicing that day. From inception to the handing over my keys everything was perfect. I was especially pleased and surprised when the with my car servicing that day. From inception to the handing over my keys everything was perfect. I was especially pleased and surprised when the mechanic who serviced my car came to the waiting room to say let me know my car was ready but also to talk about what was checked and the outcome. This never happened in all my years of coming to this same service center. I'm not only very impressed but also thankful that management kept their promise when I was told that changes would be made. I'm now not just a customer but a loyal customer. Thank you Miguel Navarro More