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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,498 Reviews

1,498 Reviews of Hollywood Chrysler Jeep - Service Center

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June 20, 2024

Service was fantastic. Friendly, professional employees. Service was fast, efficient. I will continue to bring my vehicle to HCJ for all repairs. More

by L Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Prestia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Ortega, Neyma Cuello, Felipe Perdomo
Jun 21, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2024

In March 25, 2024 I arrived to Hollywood Crysler Jeep located at; 2100 N State Rd 7, Hollywood, FL 33021. By April 30 the supplement report was completed, the situation with the insurance company (Progr More

by alex
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Tovar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Hollywood Chrysler Jeep responded

Alex. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 15, 2024

Taking my 2021 Jeep Wrangler in for the 3rd Tim for the same engine repair. Fails before I get home. Computer says nothing wrong but engine dies when rapid acceleration happens. More

by michael@neurothenterprises.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neyma Cuello, Hensley Bennett, Dreama Butcher
Jun 18, 2024 -

Hollywood Chrysler Jeep responded

We value and appreciate your business, Michael. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 15, 2024

Great experience very fast service This is too many words to describe that it was a good expwrience More

by mmezcua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
Jun 18, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2024

Excellent work. My car works amazing, fast and painless highly recommended very happy with their service More

by federico.venencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hensley Bennett
Jun 18, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2024

Prices are insane. I receive an estimate for $2000 and finished up to fix my car at another place for $200. More

by Irina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dreama Butcher
Jun 14, 2024 -

Hollywood Chrysler Jeep responded

Irina. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 13, 2024

My vehicle was returned to me with a few scratches on the driver side under the gas tank. More

by Him.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher
Jun 13, 2024 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

Felipe and the team were great. It was a pleasant experience, repair was completed even faster than promised, and is working better than ever. Thank you! More

by joemckeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Perdomo
June 11, 2024

Dreama always goes above and beyond when servicing our vehicles. 10/10 will keep using this dealership. Excellent communication :) More

by nick.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher
Jun 11, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 10, 2024

I am very satisfied with the Service Department and my service advisor Felipe Perdomo. However, the dealership itself leaves a lot to be desired as they have been unresponsive to my phone calls regar More

by jsimpkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Perdomo
Jun 11, 2024 -

Hollywood Chrysler Jeep responded

"Jsimpkins" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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