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Chris Prestia
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15 Reviews
15 Reviews
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15 Reviews of Chris Prestia
April 26, 2024
The oil change service has gone from bad to worse. The manager was Insulting, obnoxious. The manager was Insulting, obnoxious. More
by rheagrossman
Verified CustomerOther Employees Tagged: Raheem Kamrudeen, James Thompson, Christian Perez, Sergio Gutierrez, Alex Almeido
Helpful 
September 16, 2022
Helen is just excellent she helped me a lot and serviced my car perfect. The gentleman from parts Brian and Chris are super helpful. Amazing experience my car perfect. The gentleman from parts Brian and Chris are super helpful. Amazing experience More
by cesardiaz18
Other Employees Tagged: Helen Marcusky, Brian Bartel
September 10, 2022
tl/dr: HCJ service theft, damage, and issues Theft. This dealership, Hollywood Chrysler Jeep (HCJ) stole my spare tire when I had my Jeep serviced. I paid for new tires and they replaced my spare with This dealership, Hollywood Chrysler Jeep (HCJ) stole my spare tire when I had my Jeep serviced. I paid for new tires and they replaced my spare with one of my old tires. They admitted to the fault and asked to correct the disservice. The service manager I talked to and told me he would, "take care of everything", died of a heart attack the day before I brought in my Jeep. I was truly shocked and felt sympathetic. When I dropped off my Jeep, I decided to have two more tires replaced. HCJ actually tried to charge me for the tire they stole. I was upset but still sympathetic. Please note, at this time when I was at the cashier(s) desk (who are, believe it or not, 100% the most uplifting people at HCJ), I observed a family complaining about the service department and that it lost HCJ a new sale. Take that for what it is worth. Considering the situation with the manager who passed away, I believe there may have been emotional distress in the service department, and in fairness and told the HCJ service associate I would pay for two new tires, even thought other agreement were made with the manager who passed away. The tires were replaced and I noticed a "gunk" on the rims. It looked like a sealant they may have used to set the tire to the rim. When I washed my Jeep the following weekend, I noticed why they put the sticky substance (gunk) on my wheel rim. It appears they covered up the damages and scratches they created when installing the tires on my rims. I text my service manager about the issues and she asked me to bring my Jeep in to "do everything in [her] power" to rebuild my trust. There is a saying, "Screw me once, shame on you...Screw me twice, shame on me." Hollywood Chrysler Jeep has truly provided me with a disservice. The service department has thieves working for them and the managers and service associates try to cover up for the disservice. This is my second response regarding dissatisfaction. The sad thing is, I recommended HCJ to several friends and associates and one actually purchase a Jeep from this organization. I do not trust nor want to bring my Jeep to the service department at HCJ anymore. They may still have an opportunity to rectify the disservice, but it will not be by me wasting my time bringing my Jeep back to them. This will be copied and pasted to several other websites over the next couple of weeks if I do not hear back from HCJ to compensate me for damages. tl/dr: HCJ service theft, damage, and issues Helen tries, RIP Rick, Bill...step up More
by Brian
Other Employees Tagged: James Thompson , Bill Garcia, Helen Marcusky, Rick...Died; Agreements could not be verified
July 27, 2022
Great service! I was in and out. I received my inspection report shortly after I left. They took the time to go over everything with me. Hensley is amazing!!! Rick I was in and out. I received my inspection report shortly after I left. They took the time to go over everything with me. Hensley is amazing!!! Rick Ogle, the director of service, always walks around to check on the progress at the dealership!! More
by louisyankees
Other Employees Tagged: Alan Slakman, Linda Gonzalez, Raheem Kamrudeen , Bill Garcia, Helen Marcusky, Rick Ogle, Lance Shetrompf
June 30, 2022
Helen was super helpful and knowledgeable. I had many issues with my Jeep and she made everything easy and stress free. The entire staff was very impressive! The way they communicated with eac I had many issues with my Jeep and she made everything easy and stress free. The entire staff was very impressive! The way they communicated with each other and how they interacted with me as a customer. My bill was over $5,000 and Helen suggested the credit card to help ease the burden and I WAS APPROVED! 10/10 FOR EVEERYONE! Never spent that much money at the dealership and left with such a big smile on my face! Lol Great teamwork!! More
by cookinggreen17
Other Employees Tagged: Melissa Morla, Linda Gonzalez, Raheem Kamrudeen, James Thompson , Bill Garcia, Jose Hernandez, Rick Ogle, Pandora hardy suggested I have my truck serviced here while on vacation and that was the best decision I could have made. She was very knowledgeable and helpful.
June 07, 2022
All the team are very nice and professional, they know very well the job to do and take time to explain every thing about it. very well the job to do and take time to explain every thing about it. More
by Chrisler
Other Employees Tagged: Richard Vargas, Bryan Bartel , Bill Garcia
May 31, 2022
Do not bring your vehicle here. They had my car for about 5 weeks to do simple work. Did not fix issues. Did not perform service. Tried to make a big deal that they didn’t charge me They had my car for about 5 weeks to do simple work. Did not fix issues. Did not perform service. Tried to make a big deal that they didn’t charge me for work they didn’t do, but I spent over $500 on rental car while they did very little. Zero communication. Seems most of management quit. Nobody had any idea what was going on. Extremely frustrating. Nobody returns calls. Zero stars. More
by SadClient
Other Employees Tagged: Bryan Bartel, Linda Gonzalez, Raheem Kamrudeen, James Thompson , Tony Burba, Bill Garcia, Jose Hernandez, Ulysses Hines, Albert Maseth
May 10, 2022
This is my second purchase from Hollywood Jeep. This one was even smoother than the 1st. The sales people, managers and finance people are a pleasure to deal with. The service center has been total This one was even smoother than the 1st. The sales people, managers and finance people are a pleasure to deal with. The service center has been totally restaffed and it was a 100% improvement. The service writers and the managers are top-shelf. The parts department assisted me is getting the necessary parts to install my winch and tow bars over night. If you had any unacceptable dealings with these people in the past I would tell you "THERE HAVE BEEN CHANGES GIVE THEM ANOTHER TRY" More
by MICHALE.REARDON
Other Employees Tagged: Raheem Kamrudeen, James Thompson , Mike Dickman, Louis Edmonson, Albert Maseth, Rick Ogle
April 04, 2022
Great place, everyone I spoke to was great. My service advisor Joey was awesome. Would definitely go back. Took my car on a Saturday with no appointment and got it done fast!!!! Thank you!!! My service advisor Joey was awesome. Would definitely go back. Took my car on a Saturday with no appointment and got it done fast!!!! Thank you!!! More
by sorrentino2009
Other Employees Tagged: Raheem Kamrudeen, James Thompson , Joey burdge
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