Hollywood Kia

Lying cheating dealership! I am greatly surprised they haven’t had their dealership taken away. Told me they put on new tires but tires are 4-5 yrs old. Told me they did 165 I am greatly surprised they haven’t had their dealership taken away. Told me they put on new tires but tires are 4-5 yrs old. Told me they did 165 pt inspection and is a certified car. Safety features don’t work on car as collision avoidance and lane keep assist. Both flash on and off on dash but don’t work. A speaker isn’t working. I bought a bumper to bumper warranty from this dealer but isn’t honored fat other Kia dealerships. I ve heard about southern corrupt dealerships but now have experienced it. Worst Kia dealership I’ve ever encountered. xxxx dealership! More

For an oil change, I went 2 times to the shop, and it took from 9 am to 4 pm to be completed. The first time I had an appointment at 3 pm, was attended 4 pm and was told that the shop was very busy, if I took from 9 am to 4 pm to be completed. The first time I had an appointment at 3 pm, was attended 4 pm and was told that the shop was very busy, if I could return Wednesday 9 am. I accepted big mistake. More

I had a 7:50am appointment on a Wednesday with the need of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arri of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arrived I saw my car enter the shop and had to waited an additional 45 mins. I was late returning to work because of my service advisor who had a horrible attitude, took care of two other customers before me knowing I was there and the only thing he could say to me was that there is alot of people today. I will not be returning to do my maintenance there. More

I was expecting to have to wait longer. Great job with time frame. Chris explained entire process great. Will be back for my next, next........ service. Thanks Great job with time frame. Chris explained entire process great. Will be back for my next, next........ service. Thanks More

I recently purchased my vehicle, and everything went smoothly. I'm incredibly grateful for the attention and assistance from everyone involved, especially Daniel Salazar and Ray Belliard, who supported smoothly. I'm incredibly grateful for the attention and assistance from everyone involved, especially Daniel Salazar and Ray Belliard, who supported me every step of the way—even staying past 10 p.m. to finish the process. I genuinely applaud Daniel’s dedication and commitment as a salesperson; he was with me until the very end, attending to every detail. What stood out the most was his concern for my confidence and comfort in making such an important decision. He wasn’t just trying to make a sale; he wanted to ensure I was getting the best option for me within my budget. From the budget to the color, Daniel made sure that everything was 100% to my satisfaction, despite how late and exhausting the process became. I’m beyond thankful for the service and attention, and I’ll definitely be back for another vehicle to replace my parents' car. Thank you again! Please, give him a raise! Now in spanish! Gracias Daniel, estoy muy agradecida por toda tu dedicacion en lograr un buen deal para mi. More

Fantastic service, Carlos was waiting for us & ready for our final decision, great empathy, patience. our final decision, great empathy, patience. More

My vehicle was in and out in just over an hour. Chris was great with communication and service. Thank you Chris! Chris was great with communication and service. Thank you Chris! More

Definitely, I did not have the customer service I expected from Kia. After taking the time to bring my car twice to the dealer my auto recall is not fixed and each time I got a call from Christopher expected from Kia. After taking the time to bring my car twice to the dealer my auto recall is not fixed and each time I got a call from Christopher he was trying to sell me services without resolving the recall I keep getting emails and mail about. Chris never communicated with me about what was done and was nowhere to be found when I went to pick up my car. More

Hollywood Kia is my dealer since my first car. Every car has been with us more than 17 years. My last acquisition was acquired with the help of a true professional, Mr. Alexis Acosta. He guided me Every car has been with us more than 17 years. My last acquisition was acquired with the help of a true professional, Mr. Alexis Acosta. He guided me in getting the best and accommodate my budget to make possible to have my 2024 Kia Forte, my third Kia car from Hollywood Kia. More

I am not at all satisfied with the service I had problems with the oil sensor and the ABS I had to have 2 separate inspections done and when they sent me the video of the inspection I couldn't see e problems with the oil sensor and the ABS I had to have 2 separate inspections done and when they sent me the video of the inspection I couldn't see everything I paid $1400 triple the cost of other mechanics Mr Forrest was super professional I discovered that with the credit card I had 3% commissions More