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Hollywood Kia
Hollywood, FL
6,609 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,609 reviews
November 06, 2024
Unorganized and forget what you’re actually there for . I went on Saturday for a recall tire rotation and oil change and they forgot what I was there for and only completed the oil change I was also waitin I went on Saturday for a recall tire rotation and oil change and they forgot what I was there for and only completed the oil change I was also waiting for a long time More
by MICAELAWIMBERLY
Verified CustomerEmployees Worked With
Other Employees :
Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
November 05, 2024
To many customer service reps in booths, waiting, doing too much talking to each other and on their phones - maybe should hire more technicians that do the labor on the cars than service people. Found out too much talking to each other and on their phones - maybe should hire more technicians that do the labor on the cars than service people. Found out after my service for Kia recall that there were 2 recalls - they only did 1 recall that I waited 2 hours for and now I have to bring it in again for another recall which they don't have the part for??? Sales are not listening to customers regarding monthly cost limits for new car and how they can make it work for the customer so they can buy new car! More
by Angeliki
Employees Worked With
Brandon Forrest very nice
November 04, 2024
La atencion fue exelente es pero en u. Fururo que sigan asi muchas gracias por todo Fururo que sigan asi muchas gracias por todo More
by JTTORRES0
Employees Worked With
November 04, 2024
I am disappointed with the quality of service demonstrated. I took the car because I got a safety recall letter from Kia. I had been driving for a while with the check engine lite on and the code demonstrated. I took the car because I got a safety recall letter from Kia. I had been driving for a while with the check engine lite on and the code I got was a p402 that is related to the catalytic converter. I went to the shop with a check engine light on. I left the shop after 4 hours waiting with no light on, I was really happy. I get home and the check engine light WAS ON AGAIN!!!! I went to AutoZone to check what was the code and it was a different one related to a faulty gasket. They did not bothered checking what codes were causing the check engine light, they just cleared it and that's it. I went back to the dealer and Junior, my service rep told me that the work done was not going to clear the check engine light. That if not what the safety recall letter said, he did not even bother reading it. They are like robots there. More
by josediax67
Employees Worked With
Junior
November 04, 2024
Great cs and comfortable ambience in the waiting room even do the wait is a bit long even do the wait is a bit long More
by Manoum
Employees Worked With
Other Employees :
Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
November 03, 2024
He was professional and answered my questions. He was knowledgeable and helpful. He explained what I could expect He was knowledgeable and helpful. He explained what I could expect More
by LROBERTI
Employees Worked With
