Hollywood Kia

Very good service and attention to the customers at all times. Christopher was very detailed in what my car needed and gave me better options as well. Totally recommend him. times. Christopher was very detailed in what my car needed and gave me better options as well. Totally recommend him. More

Service Center was on time and communicative. Tevan was able to answer my questions and. Tevan was able to answer my questions and. More

Dealership does not respond to the calls. I called 5 times to inquire for a part and nobody returned my call. I called 5 times to inquire for a part and nobody returned my call. More

Great service! Always great, answered all my questions and was available. Will take my car again Always great, answered all my questions and was available. Will take my car again More

Visited this dealership in search of a new Telluride and was not disappointed with the quality of service and professionalism that I experienced throughout my entire car buying experience. From my sales adv was not disappointed with the quality of service and professionalism that I experienced throughout my entire car buying experience. From my sales advisor Carlton, to the process of securing the best insurance, this was the easiest auto purchase I've made ever! I'm a fan and will be a repeat customer. More

Unorganized and forget what you’re actually there for . I went on Saturday for a recall tire rotation and oil change and they forgot what I was there for and only completed the oil change I was also waitin I went on Saturday for a recall tire rotation and oil change and they forgot what I was there for and only completed the oil change I was also waiting for a long time More

To many customer service reps in booths, waiting, doing too much talking to each other and on their phones - maybe should hire more technicians that do the labor on the cars than service people. Found out too much talking to each other and on their phones - maybe should hire more technicians that do the labor on the cars than service people. Found out after my service for Kia recall that there were 2 recalls - they only did 1 recall that I waited 2 hours for and now I have to bring it in again for another recall which they don't have the part for??? Sales are not listening to customers regarding monthly cost limits for new car and how they can make it work for the customer so they can buy new car! More

The service I received was excellent and the staff is always polite and professional. I have nothing but good things to say. always polite and professional. I have nothing but good things to say. More

I am disappointed with the quality of service demonstrated. I took the car because I got a safety recall letter from Kia. I had been driving for a while with the check engine lite on and the code demonstrated. I took the car because I got a safety recall letter from Kia. I had been driving for a while with the check engine lite on and the code I got was a p402 that is related to the catalytic converter. I went to the shop with a check engine light on. I left the shop after 4 hours waiting with no light on, I was really happy. I get home and the check engine light WAS ON AGAIN!!!! I went to AutoZone to check what was the code and it was a different one related to a faulty gasket. They did not bothered checking what codes were causing the check engine light, they just cleared it and that's it. I went back to the dealer and Junior, my service rep told me that the work done was not going to clear the check engine light. That if not what the safety recall letter said, he did not even bother reading it. They are like robots there. More

Great cs and comfortable ambience in the waiting room even do the wait is a bit long even do the wait is a bit long More