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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.2
6,682 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,682 reviews

August 10, 2025

Was not a positive experience. Service advisor’s attitude was very average. His cuatomer service spirit was not there. More

by MAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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Aug 11, 2025 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 10, 2025

Dropped my car at 950 for a 1015 appt. Was tild there were at least 20 people before me and i'd be lucky if it was looked at by 5. No updates. Received a tezt at 450 to say rhey couldnt fi More

by SHEILAB954
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mullins
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Aug 11, 2025 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 09, 2025

I was very fortunate to be greeted with respect, patience, and a bit of humor from my service rep. More

by poonka12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!

August 09, 2025

Service was excellent since scheduling with Brandon Forrest. Uber was very useful to drop off and pick up the car. Very much appreciated. More

by yolyriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Forrest
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Aug 09, 2025 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

August 09, 2025

Jhonny is the best very patient very helpful 👍🏾 I like my car a lot thanks More

by julielauradin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syncia Saint Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 09, 2025

Jacky was amazing and so professional. They are tough negotiators but very professional and easy to deal with. Recommended! More

by nitin.narasimhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacky Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sheppard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2025 -

Hollywood Kia responded

Nitin, it's great to hear that Jacky was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

August 09, 2025

Took almost 5 hours to complete repair told I was only 2 1/2 hours More

by ROLANDO55631
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 08, 2025

Quick response to appointment! Well explained work performed! Great inspection and repair! Service advisor quick and efficient and always happy More

by ROLY_OTERO
Recommend Dealer
Yes
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Aug 08, 2025 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Aug 08, 2025 -

ROLY_OTERO responded

Aurora is the most efficient employee on the line! She move Lightning fast and accurate! Always with a great morning smile!

August 07, 2025

Devin was awesome, just wish the whole process did not take as long. Was there a total of 5 hours. More

by tgeter34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. While we are delighted to learn about your positive experience working with Devin, we apologize for the delays and any inconvenience we may have caused. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 07, 2025

Great people, professional willing to offer the best possible deal, awesome customer service and knowledge. More

by Gaucho13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Medina Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cumpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia! Please let us know if we can be of any more assistance.

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