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Hollywood Kia

Hollywood, FL

4.2
6,507 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,507 reviews

June 15, 2023

Wish I had know earlier that this particular dealership does not accept mobile form a of payment. More

by StanThaMan
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 15, 2023 -

Hollywood Kia responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

June 15, 2023

Ramirez is always a good helper and never disappoints me. And I got a good explanation from Carlos about options to buy a new Sportage. More

by MARIE GEORGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Hollywood Kia responded

Marie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and Yitzhakc met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

June 15, 2023

Hardest place to book an appointment- we are paying and we need to schedule with 2 months advise Bad relationship with clients. Only 2 employees More

by CAROLINAT
Recommend Dealer
No
Jun 16, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

June 15, 2023

It was outstanding from the start and my salesman answered everything question I had as well as making sure I knew everything I needed to know about my car. More

by JEFFERYBROWN2094
Recommend Dealer
Yes
Employees Worked With
Jivko
Jun 15, 2023 -

Hollywood Kia responded

Jeffrey, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

June 14, 2023

This is the 3rd new car I am purchasing from from Hollywood Kia. The customer service is excellent & I am pleased with everyone I am have encountered. I would recommend this dearlership to anyone loo More

by crawls59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Loszynski, Sean Emanuel
Jun 14, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Let us know if you need anything else. wecare@hollywoodkia.com

June 14, 2023

Mr. Watson was very helpful and care for my need. He always updated me for the time of completion of the service. More

by Amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Hollywood Kia responded

Amir, Thank you for the kind words for our service department! We look forward to sharing your compliments with Christopher and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

June 14, 2023

Always prompt service. When you schedule an appointment the car is taken into service at your designated time.This helps to get on with my day as quickly as possible. More

by TRULYPORPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Jun 15, 2023 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevin, Fernando, Christopher, and our team met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

June 14, 2023

My brakes went to the floor I could have had a accident but I luckily made it back to the dealership this is why you got a poor rating from me and then you tell me my car will be ready at a certain time an More

by MTSHOMER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

June 14, 2023

I live by the Coral Springs Kia and I will take that drive to Hollywood every time! The customer service is unmatched. Purchase my Telluride there and will continue servicing my vehicle there! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The techs are A1, Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Jun 15, 2023 -

Hollywood Kia responded

Marie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

June 14, 2023

Jack was very helpful and understanding. Greasy asset to kia’s sale team. Thanks Jack More

by SAB70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Coker
Jun 15, 2023 -

Hollywood Kia responded

Thanks for your feedback on your recent visit to Hollywood Kia. It's great to hear that Jack was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! wecare@hollywoodkia.com

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