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Hollywood Kia

Hollywood, FL

4.2
6,477 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,477 reviews

March 29, 2023

I am very happy with their service. Chris Lopez is always very helpful and honest with what needs to be done with my car. More

by JORLANSKY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Mar 30, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at Hollywood Kia. wecare@hollywoodkia.com

March 29, 2023

the person who attended me gave excellent service and my car turned out very well, good job thanks More

by DUNAOLIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Mar 30, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

March 29, 2023

Went To Kia For A Oil Change Came Back Home And My Car Is Completely Turned Off The Advisor Was Super Rude And Refused To Do Anything To My Car ! More

by TWATSON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Mar 31, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

March 29, 2023

Workers were very friendly and helped me with my every need even though I missed my appointment More

by VMONTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Mickens, Michael Valera
Mar 30, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

March 28, 2023

Jack is very kind and attentive Lillian is happy and energetic Alían is knowledgeable and professional More

by Danny C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lillian Smith, Alain Ruiz, Jack Coker
Mar 28, 2023 -

Hollywood Kia responded

Danny, Thank you so much for your excellent review! We are so glad that Jack and Lillian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

March 27, 2023

I had great service. Lillian and the finance person were excellent. Very pleasant and professional. Wanted to make sure that I was satisfied More

by AUDREY_HICKS1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lillian Smith
Mar 27, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lillian and our team, and we look forward to working with you again. wecare@hollywoodkia.com

Mar 27, 2023 -

AUDREY_HICKS1968 responded

Please let them know that I appreciated everything that they did for me to make the process easier. I will try and send some more customers your way.

March 27, 2023

Every person who has assisted me has been professional. My concerns have been addressed in a timely manner. More

by MCPGRACIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Mar 27, 2023 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

March 27, 2023

Jessica Charles And Kermit Graham are the persons to see when visiting the dealership. Process is fast, honest and straight to the point. More

by JDVAZ35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

March 27, 2023

Work performed was to my expectations. However I was told that I needed wipers plus a new battery. I don't believe that either of these was checked because if they were, they would have be More

by KURITZKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Fernandez
Mar 30, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

March 26, 2023

Excellent service and employees are always friendly. They are very accomodating to their customer needs. More

by COLEPR93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Mar 27, 2023 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

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