"LLilian smith was a pleasure to work with. Very attentive..."
LLilian smith was a pleasure to work with. Very attentive and Knowles’s gel. Thank you Lilly!
"It was a great experience at Hollywood Kia, the sales man..."
It was a great experience at Hollywood Kia, the sales man jack was very helpful. I would buy there again if I can.
"Great experience, very pleasant and staff fantastic...."
Great experience, very pleasant and staff fantastic. Lillian and Jessica were quick, professional and very nice.
I was impressed, after dealing with other dealerships who were acting like they were doing me a favor.
"My 2021 Fonte is my second car purchase from Hollywood..."
My 2021 Fonte is my second car purchase from Hollywood Kia after three trouble free years with my wonderful 2018 Rio. Expect to see me back for in a few years for my third Kia.
"I experience excellent service at Kia Motors. The staff..."
I experience excellent service at Kia Motors. The staff was very courteous and professional. The salesman Mr. Jack Coker worked very hard in helping me get such a great deal. I left there very satisfied. I want to let everyone know Kia Motors is the place to go for a new vehicle.
"This is my fourth Kia and the first one I purchased..."
- GABRIELA JOANNE
This is my fourth Kia and the first one I purchased completely on my own without the help of my father signing for me or attending the dealership with me. I could not have had a better experience. Sherece was the first point of contact I had with the dealership and she was incredible! She walked me through the whole process of what she needed from me and kept me up to date with everything. Before I even stepped onto the dealership, she provided me with a number for the car and informed me that the exact car I wanted was available on their lot. When I arrived I met Kermitt, who was amazing and did everything he could to get me the number I wanted. Once I accepted I went through a couple of channels of people and it was truly fast and painless. As a woman, it's very intimidating walking into a dealershp alone, but I did not feel that way when I walked into Hollywood Kia. Everything was explained to me and I could not have asked for a better experience. I absolutely love my new car and even more so that I was able to do it myself. Thank you, Hollywood Kia, it was a pleasure!!
"I like to do plenty of research before buying a car so..."
I like to do plenty of research before buying a car so that when I call the dealership I don't waste any time.
After submitting my information online to the Hollywood Kia website, I was contacted by Sherece Wilson, who was quick to answer any questions that I had. Also, Sherece was the only person who gave me a reasonable quote via text message. Other dealers were pricing me at several thousand dollars OVER MSRP for the same car and car loan terms.
Once I agreed to come in, I spoke on the phone with Jessica Charles, who was one of the most professional managers I've ever spoken to. She was very direct and concise in her communication and was very transparent. We agreed on the final numbers and I was on my way to Hollywood within 30 minutes or so. Jessica gave me the full breakdown about what to expect at the dealership, and the name of the salesman who would be greeting me when I arrived. Which brings me to the next person.
Kermitt Graham called me before I arrived at the dealership to let me know he was transporting the car and would be there in about 20 minutes with the vehicle. I was at a nearby restaurant to waste some time (because Jessica had given me a heads up of when to arrive). Kermitt was friendly, very down to earth and made the car buying experience a breeze. After a quick test drive (I already did my research) I was ready to buy.
The finance guy was Luis Vela. As we all know, normally that's the worst part of the car buying experience. That wasn't the case here. It was a very easy going process with no pressure or sketchy sales tactics. We actually had a great conversation while filling out the necessary paperwork.
If I had to nitpick one thing, it'd be that I waited quite a while before actually being able to even see the finance manager but there were a lot of other customers buying a vehicle that day so it wasn't really their fault.
I'll be looking to buy another vehicle in 6 months or so, and Hollywood Kia has set the standard for how the process should go. I'm not a 'review' guy, but I felt compelled to leave one here since I had such a pleasant experience. If you're looking at buying a Kia, don't waste your time going anywhere else. I've been to about 5 Kia dealers in South Florida, and then came here to read the reviews. They are spot on. Hollywood is the best and please, please, stay away from the badly reviewed ones. Hope this helps someone!
"Jessica and Kermitt were both very professional and..."
Jessica and Kermitt were both very professional and provided a smooth customer experience. Kermitt was also extremely thorough in explaining the different features that accompanied my Forte
"Just got our THIRD Kia from your dealership. We live in..."
Just got our THIRD Kia from your dealership. We live in Miami-Dade but travel to your location because of the no-nonsense deals. The service staff is amazing too.
"Jessica made my experience well worth it. I was unsure..."
Jessica made my experience well worth it. I was unsure and didn’t know much about cars. She took her time and gave me the best deal. She made me feel right at home. I feel comfortable enough to return for another purchase. So sweet and so kind! I am very happy with my purchase