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Hollywood Kia

Hollywood, FL

4.5
5,079 Reviews

6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,079 reviews

October 08, 2023

Employees there at the service counter. It was very nice. Very nice gentleman that helped me but my car there was great. Give me details about the car. I appreciate them. I think them don’t More

by MRSTERRI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t I remember that gentleman that was helping me also, it was two of them. Very nice people very nice conversation., Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
Oct 09, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

October 07, 2023

Michael was awesome. He gave me a time frame and got everything done before then. Great experience. Got offered a ride but I chose to wait More

by AVICTOR1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troedel
Oct 09, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

October 07, 2023

I felt it took too long for a simple oil change. It took 3 hours. More

by budk8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 09, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. wecare@hollywoodkia.com

October 06, 2023

I will be getting my 5th car from this dealership. The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando t More

by MUELLER1
Recommend Dealer
Yes
Employees Worked With
Michael Valera, FERNANDO DAVILA
Oct 07, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 06, 2023

Lies about down payment to rip off customers for example of your approved with 6500 they will ask for 8,000 and scam u …. More

by WIGGANDMORET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t remember name
Oct 09, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

October 06, 2023

You better add dealer fee,so its transparent and you don't ripp people off, like you did with me....congrats on that. More coming.. More

by NINEL601
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amanda , Mitchell Loszynski, DeeJay Maisonet
Oct 09, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

October 06, 2023

Professional, respectful and nice to deal with. Danilo listened to our needs and was efficient in closing the deal. More

by puffontheroad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
Oct 07, 2023 -

Hollywood Kia responded

We are very happy to hear that Danilo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

October 05, 2023

My rep was awesome. service so far has been good, really like it here...thank you More

by KADIAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Oct 07, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

October 04, 2023

buy a new car 2023 kia sportage. Since I took the car out I noticed that the screen was damaged I took it numerous times to have it checked, they changed the screen but then the scr More

by BETTYROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
Oct 05, 2023 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

October 04, 2023

Great job and we are very happy for the car ! Jack and all.staff are very professional More

by Antonio Pianta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton, Lillian Smith, Jack Coker
Oct 04, 2023 -

Hollywood Kia responded

Thank you, Antonio, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jack and our team, and we look forward to working with you again. wecare@hollywoodkia.com

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