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Hollywood Kia

Hollywood, FL

4.2
6,334 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,334 reviews

November 17, 2021

I went there very early. There was no crowd and it was very clean. Thanks More

by Noname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Nov 17, 2021 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

November 17, 2021

Poor communication- lack of it, really. They also recommended several unnecessary services that cost hundreds of extra dollars. I had the complete opposite experience at another Kia dealership 2 days More

by YMS1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yitzhakc
Dec 01, 2021 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned. We'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. customersupport@hollywoodkia.com

November 17, 2021

Salesman, Jesus, was awesome, JC,finance mgr. exceptional. as was Leo who assisted in getting the car ready. However, management let me down, I'm sorry to say, but all in all, we made it happen. More

by BBLACK9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Cordoba
Nov 17, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

November 17, 2021

Very reliable, clean and on time. I got there and was helped immediately. They are very professional More

by SELMAZOLLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Nov 17, 2021 -

Hollywood Kia responded

Thank you for your business and this review, Selma. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

November 17, 2021

I cannot say enough about what a great experience I had at Hollywood Kia. Kermitt Graham and the entire staff at Hollywood Kia, made this the best experience for me. Love my car, love the dealership, and More

by kdf1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Alfonso
Nov 17, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

November 15, 2021

My Service with Kia was perfect customer service was great they treat you like your home ..love it.. More

by Revapel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Nov 15, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

November 15, 2021

The wait time and service was great and the staff was very professional. Thank you More

by Cormella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard
Nov 16, 2021 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

November 15, 2021

Everyone super nice always catering to your needs when you visit them. Service department and mechanic crew are the very best. More

by samscottjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Nov 16, 2021 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

November 14, 2021

Since my lease on my Kia Soul is expiring I was going to buy my car. In my lease contract it states I have a residual value of $10,397.70 and a fee of $300 to buy the car at end of lease. When the manager More

by Bevtrav
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniella, Jessica, Douglas Cordoba
November 12, 2021

The associate was very kind and nice. I didn't have to wait a long time for my car. More

by YOLANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Nov 12, 2021 -

Hollywood Kia responded

Yolanda, Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad Tevin was able to help, and we hope to see you again! wecare@hollywoodkia.com

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